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“Great Honeymoon”
Review of Tamassa Resort

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Tamassa Resort
Ranked #1 of 6 Hotels in Bel Ombre
Certificate of Excellence
Birmingham, United Kingdom
Level 5 Contributor
54 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
“Great Honeymoon”
Reviewed October 16, 2013

The Tamassa is a great honeymoon resort. 95% of staff are unbelievably helpful and friendly. The food, for a 4 star hotel was very impressive. The different buffet nights were ever changing and even changed on the same theme i.e. Saturday Chinese buffet will differ from one before. The entertainment was good and the staff even better - particular mentions must go to Heman, Fab and Niven who made us feel very welcome and had a good laugh with us. Vinash in the B-Bar was also extremely helpful, polite and funny. Some of the other bar workers seemed a bit grumpy when we kept asking for drinks, which slightly annoyed us as we were A. on our honeymoon, and B. on an all inclusive. They should understand some people drink faster then others. Having said that the next day they were back to their usual selves so may be they were just busy that night. The rooms are very nice and Tamassa has the best bit of beach compared with the other hotels in the area. The spa area is an unbelievable place to relax and unwind; we couldn't get over how deserted it was. The area around the hotel is its only downfall. Overall, we had a great stay and would seriously consider returning if we went back to Mauritius.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank richard m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nitesh P, General Manager at Tamassa Resort, responded to this review, October 18, 2013
Dear Guest,

Thank you for your fantastic feedback.

I am very thrilled to learn that you enjoyed your stay with us.

At Tamassa, the team is committed to ensure that each guest have a great time with us.

Look forward to have another opportunity to serve you.

Sincerely yours’,

Nitesh Pandey
General Manager
Tamassa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Bristol, United Kingdom
Level 3 Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed October 15, 2013

It’s difficult to add anything that hasn’t been said already but here goes.
Driving from the airport to the hotel looking at the beautiful Indian Ocean and then the reception area at the hotel itself when your enter its just WOW, WOW WOW!
The rooms are spacious and clean, free WiFi, UK electric sockets
The Show restaurant is amazing with its theme nights, TEX MEX was my favourite.
The B Bar was one of two bars available in the evening, well run with good staff but seemed a bit on the small side when two big groups arrived near the end of our stay.
The Playa is a must do experience but we preferred to eat lunch there rather than evening meal, difficult to get a seat at night but with the excellent lunchtime menu and the view aswell it’s a win win situation.
The Beach is spacious and scenic, you can always find a quiet spot if you wish, free water sports available, we went on bike ride which was also free
The Staff are incredible wherever you are on the complex, not one will pass you without a greeting.
The Spa is relaxing and we took advantage of the discounted massage available on first visit, very professionally done.
Excursions can be expensive but the Catamaran trip booked through the Boat House was the best value, it included dolphins, snorkelling, all food and drink etc.
The Hotel proudly displays an Eco award at reception which it has won and also asks if you wish to contribute a Euro for each night of your stay for the environment which is great but it seems a bit strange that for everything you eat , drink or participate in, you need to sign for, sometimes in triplicate. I asked at reception and was told this was done for audit/infantry reasons but with drinks and meals in particular which are printed from a till why not just use the till information itself, not a big deal but bit seemed a bit contradictory. The package we booked was All Inclusive but some people like ourselves seemed surprised that everything you eat or drink from 12:00 onwards on your day of departure is not All Inclusive, you could end up with a £50 plus bill for lunch and drinks, surely this could be changed as the last memory of the hotel could be an unexpected bill.

Room Tip: Rooms farthest from beach are quieter at this time as building work going on next door to some beach...
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  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mike S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nitesh P, General Manager at Tamassa Resort, responded to this review, October 17, 2013
Dear Guest,

Thank you for your beautiful feedback.

We are truly delighted to learn that you enjoyed your stay with us.

At Tamassa, Team Members seek opportunities to make each moment matter and help our guests celebrate life.

With regards to your concern about signing of cheque, I wish to put forward my profound apologies, however saying so, we need a proper auditing system too to run any place. To facilitate our guests, we make the cheque to zero amount before presenting, for peace of mind of our guests.

I am confident you would have appreciated the unlimited Free Phone Home to anywhere across the world, free super speed Wi-Fi and several other complimentary facilities we provide for our esteemed guests.

Look forward to have another opportunity to serve you.

Sincerely yours’,

Nitesh Pandey
General Manager
Tamassa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Peterborough, United Kingdom
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 14, 2013

just returned from a 10 night break, its was AMAZING, the best. the location is excellent, the green, the water all the best blend. the staff are amazing, hospitality is 5 starr and food is top class.

There are plenty of water activites free, free phone internaltionally whichwas amazing. a great place for honeymoon, a deffo recommend to anyone.

The resort is beauitiful, trees, pooly, spa, all are well decorated and looked aftered.

We would like to thank , starting from TEDDY the beach boy, to Pooja the Waitress to Kavita, Suraj and the other the chef who especially catered forour indian and Gluten free nees, moving on to Neha at the reception desk, she was amazing, always on her toes to help, a big shout to Derek at the B bar, and all the other 131 hearts at tamassa, you guya are wonderful.

Room Tip: superior rooms are good they are the one the first floor, beach view is poor, the premium rooms are...
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  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank iffyas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nitesh P, General Manager at Tamassa Resort, responded to this review, October 15, 2013
Dear Guest,

Thank you for such a beautiful review.

We are truly delighted to learn that you enjoyed your stay with us.

At Tamassa, Team Members seek opportunities to make each moment matter and help our guests celebrate life.

Look forward to have another opportunity to serve you.

Sincerely yours’,

Nitesh Pandey
General Manager
Tamassa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai
Level 2 Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 14, 2013

I went to this hotel 2 month back and it was just marvelous. The location is amazing and service is one of the best i have seen till date. The just never say no to anything you ask for , they have an option of all inclusive which is by far the best offer.The staff is really friendly and they organised a water polo event for us which was excellent. Every Saturday they perform SEGA dance which is excellent and this event made my evening and we closed the night dancing away to glory. I would recommend this hotel highly.

Room Tip: The Beech room is excellent.
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  • Stayed August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Puneet_datta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nitesh P, General Manager at Tamassa Resort, responded to this review, October 14, 2013
Dear Mr. Datta,

Thank you for an amazing feedback.

I am glad that you had a great time with us.

In creole, “Tamassa” means “Party”. We try to infuse a little bit of “Tamassa” in our guest’s life by helping them celebrate life.

Look forward to have another opportunity to serve you.

Sincerely yours’,

Nitesh Pandey
General Manager
Tamassa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level 1 Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 14, 2013

The stay was amazing ,so were the facilities in this resort, we visited in the month of july, did not make use of the swimming pools due to chilly weather but the view from the room was breathtaking and the beach sparkling clean. As an indian had a little problem in food being a veg but understandably the resort had to cater and keep in mind the majority of the guests , but when an indian group checked in, we managed to get better variety of indian buffets. Tennis, badminton , cycling, spa, health club, swimming,free calling to home once a day, free access to wi-fi, total holiday to recharge at an affordable cost, well worth a stay at tammassa...... mauritius

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
1 Thank satyeshj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nitesh P, General Manager at Tamassa Resort, responded to this review, October 14, 2013
Dear Guest,

Thank you for your amazing feedback.

We are truly delighted to learn that you had a great time with us.

The Reasons to go to Tamassa is just unparalleled, from Free Phone Home to Wi-fi, from the choice of four swimming pools to wide range of entertainment and activities. All of them purely dedicated to help our guests celebrate life.

Look forward to have another opportunity to serve you.

Sincerely yours’,

Nitesh Pandey
General Manager
Tamassa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mauritius
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed October 13, 2013

We returned to Tamassa as our first stay was just amazing.

Tamassa is a perfect destination. The hotel, the room, the landscape, the destination, the service, the staff, the food, the activities, just everything is amazing.

We were a group of young travelers and we wanted to have some good fun. The staff always cared for us. Infact one of our friends fell down and hurt their knees, the whole team jumped in to take complete care of her. From waiter to management, everyone was so caring.

The service is hundred times better than all other five star hotels. There are so many hotels in Mauritius, but what makes it different is its people. They were equally caring to us, as Mauritians, as they were to all tourists, which we very much appreciated. Everyone was getting the attention and you can see that all guests were very happy.

There was a lot of fun in the air, all staffs were very happy too. They all love their GM too, all staff were praising him. We spoke to some staff in spa, in kitchen (breakfast time), and bar staff and all spoke very highly about him. No wonder they were all very happy. This is a good sign. GM Nitish Pandey met us during dinner and offered his card, ensuring we were having a good time at Tamassa.

We loved the food, although we would wish a little spicy for us at some instances. But this was not a problem, as when we mentioned this to restaurant staff, they were always ready to help and assist.

In short, Tamassa is a beautiful hotel and amazing service.

Room Tip: All rooms are sea view, hence all rooms are good.
See more room tips
  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GDaby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nitesh P, General Manager at Tamassa Resort, responded to this review, October 14, 2013
Dear Guest,

Thank you for such an incredible feedback.

I am truly touched and it is always a pleasure when guests come back to stay with us.

At Tamassa, we leave no stones unturned, to help our guests celebrate life.

Look forward to have another opportunity to serve you.

Sincerely yours’,

Nitesh Pandey
General Manager
Tamassa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hawarden, United Kingdom
Level 3 Contributor
1 review
Reviewed October 13, 2013 via mobile

Spent two weeks in Tamassa last month. Beautiful setting with large grounds for a relatively small number of holidaymakers giving a feeling of space. Never known so many empty sun beds so no need to rush in the mornings! Food is good for all inclusive , but the beach restaurant is significantly better than the other restaurant and well worth booking for. Better quality and better options . Service is exceptional , rooms are large and airy and the resort has a very relaxed feel to it .

Stayed September 2013, traveled as a couple
Helpful?
Thank dawnjonesChester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nitesh P, General Manager at Tamassa Resort, responded to this review, October 15, 2013
Dear Guest,

Thank you so much for your amazing feedback.

We are truly delighted to learn that you enjoyed your stay with us.

Look forward to have another opportunity to serve you.

Sincerely yours’,

Nitesh Pandey
General Manager
Tamassa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Tamassa Resort

Property: Tamassa Resort
Address: Coastal Road, Bel Ombre, Mauritius
Location: Mauritius > Savanne District > Bel Ombre
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Bel Ombre
#1 Spa Hotel in Bel Ombre
#1 Romantic Hotel in Bel Ombre
#1 Luxury Hotel in Bel Ombre
#1 On the Beach Hotel in Bel Ombre
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Tamassa Resort 4*
Number of rooms: 224
Official Description (provided by the hotel):
A new experience awaits guests at this beautiful all-inclusive beach hotel in Mauritius, located in Bel Ombre, on the island's south-west coast. Tamassa, a 4-star beach hotel, stands at the end of a long avenue of mature coconut palms towering skywards. A picture postcard landscape stretches across sugarcane fields to the mountains beyond. The south-west is a beautiful part of Mauritius, with spectacular walks and drives through lush, tropical hillsides and a range of open-air activities in beautiful countryside. In front of the beach hotel, beyond the sandy beach, lies a turquoise lagoon that almost blends into the skyline. The sea air is invigorating and the ripples of the waves gently calming. Beyond, lie thousands of miles of open sea. The traditional style architecture ideally suits the tropical setting, with beautifully landscaped gardens. The buildings seem at one with the environment. The decor is breathtakingly contemporary, with clean lines and bold use of colour. The atmosphere is one of eternal youth, friendly, cheerful and enthusiastic. Tamassa is a new Mauritian experience! ... more   less 
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Also Known As:
Naiade Hotel Tamassa
Naiade Hotel Mauritius
Tamassa Resort Mauritius/Bel Ombre

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