I will try too keep this review as short as possible however there really is so much to say.
The hotel is very pretty, nice location with an exclusive but friendly feel to it and is certainly worthy of its 5 star status.
The food is excellent and plentiful when the half board is chosen.
However what makes this place so very very special is the whole atmosphere that is created by the totally amazing staff working here. It is difficult these days to find a place that adheres to such high standards of professionalism and service whilst being friendly, the fact that the people here manage to do so with a sense of genuine concern and pride to provide for your every need is truly staggering!
I have been fortunate with both work and pleasure to stay at many hotels worldwide both economy and top end luxury and felt that I would never find anywhere that matched The Mandarin Oriental in Singapore........... until now!
As we were in Mauritius for a wedding we were able to visit friends at two other of the tripadvisor top 5 hotels and I can assure you that they fell far short of what the So Sofitel manages to achieve.
My thanks to O'Bryan for everything including arranging taxis, arranging for the temporary postponement of the irrigation outside our room so that it didn't disturb my partner who is a light sleeper and for taking the time to find aloe vera growing near his home and bringing it to the hotel for my sunburn.
Thanks also to Reaz and Irshaad for making every meal time special, with both the service and the extent they went to in arranging special requirements.
Finally thanks to the management for running such a fine ship, we appreciated the staff, the consideration, the BMW that transferred us, the fact that when we spent the day away for a friends wedding the hotel staff actually called the taxi drivers mobile phone to check that we had been picked up on time which was very reassuring especially when we were met by waiting staff at the entrance even though it was 1am, for checking us in at the room rather than reception and for making us feel so at home and welcome from the very first to the very last minute.
If I could change some things it would be the website as it does not do the hotel justice. The information on the website and other sites as guests have far far more provided for them than what is advertised. The photos of the rooms and suites as they give an impression of being merely a suitable size were as in reality they are very large it is just that the beds are HUGE.
The weather wasn't great for most days but still better than most of Europe at the time, Mauritius is ok and very similar to the Carribean but without the hassle or safety issues, the truth is that whilst happy to have visited the island we would have been unlikely to return if it wasnt for the So Sofitel, as it is we can't wait to return one day.
- Official Description (provided by the hotel):
- Sofitel So Mauritius Bel Ombre is located on the southern tip of the island in the most naturally beautiful place. The resort has 92 rooms, suites and villas, 2 restaurants, 2 bars, So Spa, So Fit. The resort also has a tennis court, kids club, outdoor swimming pool, 520 mts of beach, natural lagoon and corals, boat house with water activities and 24 hr personal butler service. ... more less
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- Also Known As:
- Sofitel So Mauritius Bel Ombre Hotel Bel Ombre