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All reviews nice hotel every morning aegean sea reception staff the hotel offers airport island mytilene sleeping athens
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Reviewed September 16, 2018

Friendly staff and nice rooms and very alternative bathrooms. The hotel offers a great pool as alternative to the beach. Good location also if you have the early morning flight from Mytilene to Athens.

Date of stay: October 2017
Thank 466lenem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HeliotropeHotel, Υπεύθυνος Ρεσεψιόν at Heliotrope Hotels, responded to this reviewResponded April 3, 2019

Dear Mrs Lene
Thank you very much for choosing Heliotrope Hotel for your stay and your valuable feedback.
We are glad to know you enjoyed our facilities and you had a nice stay overall.
We hope to have the chance to welcome you agian soon.
Kind regards
Heliotrope Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 5, 2018

The best thing to say about this place is, that it is conveniently close to the airport, if you arrive late or leave early. I stayed for four days, and that was way too long. The room smelled like dirty socks, and the whole place is just very "cold" (not temperature-like, but kind of no personality, not charming at all). The sorrounding area is not very nice, the road to the airport right outside the door, and the beach next to the road is dirty. The food is awful. I had dinner one night, and it tasted like canned food. And the breakfast is terrible, the eggs and bacon etc that are supposed to be hot were cold, and I got there between 7:30 and 8 every morning (breakfast begins at 7:30), and it all has the same kind of burned oily taste. One day there was a hair in my omelette, and the next morning I got sick from the breakfast, and that was it, no more food at this place. I can not recommend this place.

Date of stay: September 2018
Trip type: Traveled solo
2  Thank MiaB1102
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HeliotropeHotel, Υπεύθυνος Ρεσεψιόν at Heliotrope Hotels, responded to this reviewResponded April 10, 2019

Dear Mrs Mia B
Thank you very much for the time and effort to share your feedback about your stay at Heliotrope Hotel.
We sorry to read that you have not enjoyed the time you spend in our hotel.
All your remarks are very constructive, they have been analyzed with the respective team members and necessary actions are already taken.
We truly hope that you will give us another chance to prove that we are definitely worth staying in our hotel , as well as to see our new renovated rooms.
Next time you visit Mytilene, we will do our best to make your stay an unforgettable one.
Kind regards
Heliotrope Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 13, 2018

Excellent location, very polite and helpful staff !! Clean and quiet room, great breakfast ! All that busy semimarists need ! Reception staff always there to assist guests, cozy lobby and pleasant music, its variety though was limited, could have more choices , e.g. 60's and 70's.

Room tip: Great view from 3rd floor rooms e.g. 302
Date of stay: May 2018
  • Trip type: Traveled on business
    • Value
    • Location
    • Service
Thank tmaniakas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HeliotropeHotel, Υπεύθυνος Ρεσεψιόν at Heliotrope Hotels, responded to this reviewResponded April 3, 2019

Dear Mr tmaniakas
Thank you choosing Heliotrope Hotel for your stay.
It is such a pleasant motivation to hear that our staff contibuted to your overall nice experience with us, since we all strive to provide fantastic service for our guests and to ensure their stay with us is a memorable one.
Be sure that your remarks for the music have been taken under consideration.
We hope to have the opportunity to welcome you again in our hotel soon.
Kind regards
Heliotrope Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 29, 2017 via mobile

As others have mentioned there is a distinct pong about the place. The tiles are crumbling and whilst the cleaners are fighting a brave battle they are losing. This is not a 4 star hotel by any stretch. Max 3 stars if you are being generous. The views in front are great. Lovely aegean sea. But the back overlooks a grotty farmyard type dump. Within touching distance of the corridor, that dump is in your face. Its full of cats and dogs and chickens whose sole purpose in life is to make as much noise as possible. What an eyesore. Lots of steps everywhere you go. Bathroom shower was leaking water below the unit and not through the shower head. Car parking is the only plus point,ample spaces. Breakfast is nice. As others have said, the room is not ready at 14:00 hrs. But most hotels in this Island are not much better.

Date of stay: December 2017
Trip type: Traveled on business
3  Thank matt66London
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 25, 2017 via mobile

This hotel was chosen for its location so near the airport, as our flight was very early the next morning. I enjoyed it - the staff was helpful, they allowed our little dog, the lobby and outdoor area were attractive, and our room was nice, comfortable and well-equipped.

Date of stay: October 2017
Trip type: Traveled as a couple
Thank PattyPortland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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