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“Second Visit to Pioneer Lodge”

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Historic Pioneer Lodge
Ranked #15 of 16 Hotels in Springdale
Reviewed December 29, 2013

This is our second stay with the Historic Pioneer Lodge. Our first visit over the Thanksgiving Holidays was extremely good and we rented 6 rooms for ourselves and family. The second visit was nearly as good with the only shortcoming being that the 1 bedroom suite that we rented was a little tired from heavy use although clean and well accommodated.

The staff at the hotel and the restaurant are extremely professional, helpful, and courteous. They were extremely helpful in pointing out and recommending some of the regional attractions - even off-season for our December visit. Ben, in particular, provided a lot of help in making our stay as comfortable as possible while visiting in the off-season. The folks at the restaurant were extremely engaging and friendly and we felt that the value for standard American diner style food and drinks was excellent.

Parking is a little tricky and congested depending on how full the lodge is. It is very tight and for large vehicles such as an SUV, can be quite challenging to navigate.

We recommend staying at the Pioneer Lodge with no qualms whatsoever and with the understanding that it represents very good value for the money and amenities. Please do not compare it with a 4 or 5 star hotel in a major metropolitan city - it is not that, nor is anything in the area like that. We will continue to stay at the Pioneer Lodge on future visits to Zion - with next visit maybe in March or June 2014.

Room Tip: Many of the rooms have been remodeled sometime in the recent past. The 1 room suite is a little tir...
  • Stayed: December 2013, traveled with family
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1  Thank Allen H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bryanna V, Guest Relations Manager at Historic Pioneer Lodge, responded to this reviewResponded January 3, 2014

Dear Valued Guest,

We thank you for choosing to stay with us again! We are delighted to hear you are a returning guest. We truly value your patronage. We are pleased to hear you enjoyed your stay once again. Please call our front desk staff at (435) 772-3233 to book your next stay. We look forward to serving you again.

Sincerely,

Bryanna

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606 - 612 of 1,199 reviews

Reviewed December 28, 2013

I got a really good deal for 2 nights stay during Christmas. A newly remodeled room on the 2nd floor. A deep discount at the Pioneer Restaurant, sooo deep that it was cheaper to eat there than prepare meals in our in-room microwave and fridge combo. BTW they do have coffee makers. We did go to the market nearby called SOL that did have Whole Foods priced items.

Overall, it was a clean and comfortable stay. I would definitely consider staying at the Pioneer again the next time I visit Zion. Of course there are much nicer places with prices to match. But if you're budget minded, I can't think of a better place to stay and eat next door.

  • Stayed: December 2013, traveled as a couple
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2  Thank tangerinegal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bryanna V, Guest Relations Manager at Historic Pioneer Lodge, responded to this reviewResponded January 3, 2014

Dear Valued Guest,

Thank you for sharing your experiences. We are pleased to hear you enjoyed your stay and the great food at the restaurant. We hope you chose to stay with us again.

Sincerely,

Bryanna

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Reviewed December 21, 2013

I seriously couldn't have had a better stay at the Pioneer Lodge. We stayed two nights longer than we planned because we liked it so much! The look and feel of everything in the room was perfect, and the people working at the front desk were incredibly friendly and helpful. I was amazed by how comfortable the bed was! We enjoyed the discount at the restaurant quite a few times...mostly got food and took it back to our cozy room. The reduced winter rate was great for us, and the location right by the beautiful Zion National Park made our exploring and hiking there convenient. The town of Springdale was so charming, too...we enjoyed our little outings there very much. The small cafe at the Lodge is also great. Once again, I really can't say enough positive things about this place. SO glad we were able to stay there. =]

  • Stayed: November 2013
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2  Thank thejourneyneverends
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bryanna V, Guest Relations Manager at Historic Pioneer Lodge, responded to this reviewResponded December 26, 2013

Dear Valued Guest,

We thank you for staying with us! We are very ecstatic to hear your had a marvelous stay! We are glad you enjoyed food from the restaurant on the premises. We look forward to serving you soon!

Sincerely,

Bryanna

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Reviewed December 20, 2013

We really liked the style of the place. The room and bed were very comfortable. The pillows could be fluffier, but this is my only complaint. Everything was very clean; the toiletries were nice too. We loved the hot tub and the view. The restaurant had several vegetarian options which we appreciated. Great location too.

  • Stayed: December 2013, traveled as a couple
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Thank hyperb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bryanna V, Guest Relations Manager at Historic Pioneer Lodge, responded to this reviewResponded December 26, 2013

Dear valued Guest,

Thank you for taking the time to review us. We appreciate your kind feedback. We are pleased to hear that you enjoyed your stay. We are also glad to hear you enjoyed your meal at the Pioneer Restaurant. We look forward to serving you again soon. Be sure to visit us next summer! Contact our GM to book your next stay!

Thank you,

Bryanna V.

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Reviewed December 15, 2013

The room was very comfortable, the beds and pillows are amazing. A nice view and very quiet. The restaurant is also very tasty. The service is good and people are very friendly. The heater in the room worked great, but there could be a few more television channels to choose from.

  • Stayed: December 2013, traveled as a couple
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Thank 641tarac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bryanna V, Guest Relations Manager at Historic Pioneer Lodge, responded to this reviewResponded December 19, 2013

Dear Tara,

We thank you for taking the time to review us. We are pleased to hear you enjoyed your stay. The Pioneer Restaurant offers a discount for those who are staying at the lodge, and we are delighted you enjoyed the food and service. We are currently in the process of transitioning to a different television provider. We hope you will choose to stay with again soon.


Sincerely,

Bryanna

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Reviewed December 13, 2013

We loved our stay at Pioneer lodge! The front desk is extremely friendly and the room was cozy, and well decorated. Very cute! Location was great, close to the main gate of zion.
Price was good for this season.

  • Stayed: December 2013, traveled with family
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Thank Shuxi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bryanna V, Guest Relations Manager at Historic Pioneer Lodge, responded to this reviewResponded December 19, 2013

Dear Shuxi,

We thank you for staying with us. We are more than delighted that you enjoyed your stay here with us at the Pioneer Lodge. We are also glad to hear our front desk staff accommodated your every need during your stay. We look forward to serving you again soon.!

Sincerely,

Bryanna

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Reviewed December 11, 2013

This place is the best value for price near the park. Here's why: 1. The location couldn't be better. The place is situated just outside of the park on the main road in Springdale. You are also set walking distance from many nice restaurants in town, including the famous Oscar's Cafe, from which you can easily walk if you're staying at the hotel 2. The architecture of the building and the decoration are just in line with what one should expect from a hotel servicing travelers to a National Park--comfort, quality enough to service one's needs while touring natural beauty 3. The restaurant and cafe (two separate places) are fantastic, and you get a 50% discount on the restaurant if you stay in the hotel. 4. The rooms are quite nice and are equipped with mini-fridge, bathroom with heat lamp, comfortable beds, and microwave. The views of the canyon from almost all rooms is moreover fantastic. 5. Management is quite friendly and very eager to make improvements on the hotel so as to enhance the traveler's stay.

Honestly, I can't say anything that I did not like about the place.

I'm not sure why the place is not ranked higher (ie the top) on review sites.

  • Stayed: December 2013, traveled with family
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Thank landonroussel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bryanna V, Guest Relations Manager at Historic Pioneer Lodge, responded to this reviewResponded December 19, 2013

Dear Landon Roussel,

On behalf of the team, I would like to thank you for staying with us. I will be sure to share your words with our staff. Your kind words motivate us to excel in our services. We look forward to serving you again soon!

Sincerely,

Bryanna

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Historic Pioneer Lodge

Address: 838 Zion Park Blvd, Springdale, UT 84767-7703
Phone Number:
Location: United States > Utah > Springdale
Amenities:
Bar / Lounge Business Center with Internet Access Free Parking Restaurant Suites Swimming Pool
Hotel Style:
#12 Family Hotel in Springdale
#12 Romantic Hotel in Springdale
Price Range: $106 - $369 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Historic Pioneer Lodge 3*
Number of rooms: 43
Official Description (provided by the hotel):
The Historic Pioneer Lodge and Restaurant is centrally located in downtown Springdale near the entrance of Zion National Park. We have 40 beautifully appointed rooms in rustic western decor. There is a jacuzzi suite, a one bedroom apartment and a 3 bedroom apartment. On location we have a full service restaurant, open 7 days a week serving excellent quality meals, an Internet Cafe/Espresso Bar and gift shoppe. There is a outdoor pool and jacuzzi. We have guest laundry facilities. Our property has been totally renovated in 2006. We pride ourself in excellent customer service with a relaxing home away from home attitude. We have a 4 diamond rating with AAA. ... more   less 
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Also Known As:
Historic Pioneer Hotel Springdale
Pioneer Hotel Springdale
Historic Pioneer Lodge Springdale, Utah

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