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“Gratuity is added-- beware! Despite how service is”
Review of The Historic Pioneer Restaurant - CLOSED

The Historic Pioneer Restaurant
Price range: $0 - $28
Cuisines: American
More restaurant details
Restaurant details
Good for: Families with children
Dining options: Lunch, Breakfast, Dinner, Late Night, Reservations, Takeout
Las Vegas, Nevada
Level 4 Contributor
39 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
“Gratuity is added-- beware! Despite how service is”
Reviewed January 19, 2014 via mobile

Service was horrible! But I still got stuck with a "hidden" tip that's automatically included! No where is this posted! Nice deal w/ pioneer hotel, but benches are slim... & Cecila was completely overwhelmed & her service suffered! Food was average, could be better quality. Didn't go back for dinner.

  • Visited January 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Tyizaqt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

509 reviews from our community

Visitor rating
    168
    158
    101
    46
    36
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Lakeside, California
2 reviews
“Interesting”
Reviewed January 5, 2014

Great service, prices not bad and wonderful food. The seating could use some help, again the service made up for any deficiency.

  • Visited December 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Eileen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bryanna V, Guest Relations Manager at The Historic Pioneer Restaurant, responded to this review, January 15, 2014
Dear Eileen,

We thank you for taking the time to review us. We are pleased you enjoyed our food and service. I can assure you, your comments will be taken into consideration. We look forward to serving you soon.

Sincerely,

Bryanna
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Richmond, Virginia
Level 3 Contributor
11 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
“Microwaved frozen food and gratuity rip off”
Reviewed January 4, 2014

You get microwaved frozen food. You can probably get the same frozen food from the grocery store. The fries were stale and tasteless. The meat was dry and tastes like cardboard. Also, they tack on a mandatory 18% tip and there were no signs that said so. Isn't a "tip" voluntary, based on how me, as a customer, feels about the quality of the food? But oh no, in this restaurant's world, they want to rip you off even more. The only okay thing was that the service was decent. But the food...eww!

  • Visited December 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Ilovenature4ever
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wauwatosa, Wisconsin
Level 5 Contributor
64 reviews
34 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
“Huge burgers”
Reviewed December 31, 2013

Standard diner fair with personable service which is a hallmark of Springdale. I would have no problem going again but if you have a taste for more formal and finer quisiene there are other options in town.

Visited January 2013
Helpful?
Thank SydObanion
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bryanna V, Guest Relations Manager at The Historic Pioneer Restaurant, responded to this review, January 3, 2014
Dear Valued Customer,


Thank you for choosing to dine with us at the Pioneer Restaurant. Also, thank you for taking the time to review us. We appreciate your feedback. We are sorry to hear about your visit. Please give us another chance to restore your confidence in us. We hope to see you soon!


Sincerely,

Bryanna
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 5 Contributor
59 reviews
39 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
“Best we tried”
Reviewed December 29, 2013 via mobile

Tried this restaurant for both dinner and breakfast and was pleasantly surprised by good food and great service. I had eaten here years ago and it was just average, a change of ownership seems to have turned it around. Made you feel at home while providing a very good meal.

Visited December 2013
Helpful?
Thank Michael S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bryanna V, Guest Relations Manager at The Historic Pioneer Restaurant, responded to this review, December 31, 2013
Dear Valued Customer,

We thank you for taking the time to write a review. We are glad to hear you enjoyed the delicious food and services. Our General Manager has made great improvements since the change in management. We are pleased you felt at home! We look forward to serving you again soon!

Sincerely,

Bryanna
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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