So after 10 months, there are still some kinks to be worked out.
The Good: The grounds are great! Beautifully landscaped, clean and spacious. Check in went smoothly and parking is ample. The location is perfect. Our room was in the building closest to the pool. The two connecting buildings have a ramp that makes it very convenient for wheelchairs, or in our case, getting rolling luggage up to the 2nd floor.
The Bad: In the breakfast room, there is a white, dirty sheet of construction plastic dividing the room from a future bar/ tapas area, that's been hanging there since day one. Now, instead of cooked to order eggs, they have pre made, egg, cheese, and ham english muffins, that could use a bit more toasting, and the usual waffles, toast, pastries, cereals, and beverages.
The Ugly: The woman who I am assuming is the Manager. Both mornings, in full voice, she berated the breakfast room/ kitchen staff in front of about 15 guests. We also asked her about getting a late checkout of 12 noon instead of 11am. She was so perturbed! She asked if we had a good reason. I said, "No, just that we may go back into Zion for a hike and didn't want to rush back if possible". She made some comment about housekeeping needing to clean the rooms and extend our check out by only 30 minutes. I almost always ask for a later checkout everywhere we stay, and have alway been accommodated with between 1 and 2 hours at no extra charge. It doesn't cost them anything and goes a long way with the guest. Even if she had said "No", in a nice, aw shucks, i wish we could, way, it would have been better than the response we got. I know of what I speak, I was the Asst. Hotel Manager at one of the best hotels in Las Vegas for years. This woman is in the wrong job. She is representing the hotel in a very negative way. This La Quinta, won't be my first choice next time.
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- Also Known As:
- La Quinta Inn & Suites At Zion Park / Springdale Utah