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La Quinta Inn & Suites at Zion Park / Springdale
Ranked #9 of 16 Hotels in Springdale
Certificate of Excellence
A TripAdvisor Member
“besr LQ!”
5 of 5 bubbles Reviewed April 22, 2013

Clean clean rooms!!! top notch breakfast!!!! Great value!! All staff was very friendly and helpfull. I wish we had more time to spend there. Very convient to Zion Park entrance. Pool area wasnt finished but looks like it wull be just as beautiful as rest of property .

  • Stayed April 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with La Quinta

Helpful?
4 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer G, General Manager at La Quinta Inn & Suites at Zion Park / Springdale, responded to this review, April 22, 2013
We appreciate your feedback and are pleased to hear that you had an enjoyable stay at Zion Park - Springdale La Quinta. We look forward to providing you with exceptional service in the future.

La Quinta continuously strives to create memorable moments with our guests, through people first service and clean comfortable accommodations. We stand by our commitment to serving our guests to our best ability and hope to always exceed your expectations.

We will see you soon.

Sincerely, Jennifer Gully General Manager La Quinta Zion Park - Springdale lq6586gm@laquinta.com 435-627-5285
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,218 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
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Salt Lake City, Utah
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed April 21, 2013

This brand new La Quinta has outstanding guest rooms with nice views of Zion country. Their breakfast offerings were amongst the best my wife and I have experienced in this type of hotel property. The staff members were all very friendly and helpful, and we would particularly like to thank "Gail" on the front desk for her good advice on dining spots around Springdale! This Resort sits on a beautiful property and we will certainly be back!

  • Stayed April 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank Bill P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer G, General Manager at La Quinta Inn & Suites at Zion Park / Springdale, responded to this review, April 22, 2013
We appreciate your feedback and are pleased to hear that you had an enjoyable stay at Zion Park - Springdale La Quinta. We look forward to providing you with exceptional service in the future.

La Quinta continuously strives to create memorable moments with our guests, through people first service and clean comfortable accommodations. We stand by our commitment to serving our guests to our best ability and hope to always exceed your expectations.

We will see you soon.

Sincerely,
Jennifer Gully General Manager La Quinta Zion Park - Springdale lq6586gm@laquinta.com 435-627-5285
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed April 19, 2013

We had a medical emergency take place an hour before the " cancelation deadline". Clearly, my step-son's broken arm and his well-being were out top priority. Not timely canceling our upcoming weekend reservation.

This general manager(?), Jennifer, rode the "company policy" train to the point of fault. There was no way in the world that she would let me not suffer the dreaded "cancelation penalty". Which is payment of our first night's visit - around $150. She proceeded to HANG UP on me FOUR TIMES. The fifth call, upon hearing my voice, she immediately placed me on hold.
Customer service my behind.

This is a beautiful new hotel is in a prime location at one of my family's favorite go-to weekend getaway spots. It is typically sold out every weekend. I feel badly for La Quinta that this woman is the face of the franchise in Zion. What irony.

  • Stayed April 2013
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
5 Thank Love2traveloften22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer G, General Manager at La Quinta Inn & Suites at Zion Park / Springdale, responded to this review, May 2, 2013
We truly appreciate your feedback. We apologize that your experience was not what you expected from La Quinta.

Our cancellation policy is 24 hours prior to your reservation day of arrival, however due to your circumstances your reservation was cancelled and you should have recieved email confirmation.

Your continued satisfaction and trust in La Quinta are our top priorities. We hope you will give us a try in the future.

Sincerely,

Jennifer Gully
General Manager
La Quinta Zion Park - Springdale
lq6586gm@laquinta.com
435-627-5285
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Salt Lake City, Utah
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 bubbles Reviewed April 17, 2013

The advertised pool, hot-tub and on-site restaurants are still under construction. Wish I'd known that before booking. The kids were really looking forward to swimming since is is 20 to 25 degrees warmer here than home. Some of the staff is rude and service is lacking - called front desk for some extra bedding and were told we could come get it but there was no one that could bring it over to us. The breakfast is very good, the location is awesome and when this is finished (and staff better trained) this will probably be an excellent hotel. Just not yet...

  • Stayed April 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank Julie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer G, General Manager at La Quinta Inn & Suites at Zion Park / Springdale, responded to this review, April 19, 2013
We truly appreciate your feedback; it is our goal to provide you with a positive, memorable experience each and every time you stay with us. We apologize that your experience was not what you expected from La Quinta.

Your continued satisfaction and trust in La Quinta are our top priorities. We hope you will be staying with us again soon.

Sincerely,

Jennifer Gully
General Manager
La Quinta Zion Park - Springdale
lq6586gm@laquinta.com
435-627-5285
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ghent, Belgium
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed April 15, 2013

what a great place to stay just at the front door of Zion NP. The rooms are outstanding and the breakfast was one of the best we had during our roundtrip. I hope the price won't become in a higher level once all the constructions are finished...

  • Stayed March 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank kalaman0032
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer G, General Manager at La Quinta Inn & Suites at Zion Park / Springdale, responded to this review, April 16, 2013
We appreciate your feedback and are pleased to hear that you had an enjoyable stay at Zion Park - Springdale La Quinta. We look forward to providing you with exceptional service in the future.

La Quinta continuously strives to create memorable moments with our guests, through people first service and clean comfortable accommodations. We stand by our commitment to serving our guests to our best ability and hope to always exceed your expectations.

We will see you soon.

Sincerely,
Jennifer Gully
General Manager
La Quinta Zion Park - Springdale
lq6586gm@laquinta.com
435-627-5285
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about La Quinta Inn & Suites at Zion Park / Springdale

Property: La Quinta Inn & Suites at Zion Park / Springdale
Address: 792 Zion Park Blvd, Springdale, UT 84767-7700
Phone Number:
Location: United States > Utah > Springdale
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool
Hotel Style:
#6 Romantic Hotel in Springdale
#6 Family Hotel in Springdale
Price Range (Based on Average Rates): $$
Hotel Class:3 star — La Quinta Inn & Suites at Zion Park / Springdale 3*
Number of rooms: 132
Reservation Options:
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Also Known As:
La Quinta Inn & Suites At Zion Park / Springdale Utah

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