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“A great big "no"”

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Terrace Brook Lodge
Ranked #16 of 16 Hotels in Springdale
Jackson, Wyoming
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“A great big "no"”
Reviewed April 24, 2013

I stayed here in lieu of camping in a tent. I should have opted for the tent.

Check-in was odd. The manager and a guest were having a debate about pricing. After waiting several minutes, he interrupted the debate to check me in. Even though I assured him that I did not smoke, he repeatedly warned me against smoking in the room.

There was a worn-out chair sitting in front of my room. Not to be outdone, every room had a worn-out chair in front of it.

Beds were clean, but flimsy. The sink drained slowly and had stains in it. The bathroom had one bare bulb and a wobbly toilet. The sound insulation between rooms is nonexistent. I could hear every word of the conversation in the adjoining room. Thankfully, it was in some eastern European dialect.

The next morning, I took one look at the breakfast offering and skipped it.

This place did receive a personal distinction -- it is, by far, the worst place I have stayed in recent memory.

Room Tip: Find a campsite.
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  • Stayed April 2013, traveled solo
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Helpful?
3 Thank ScottJH W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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242 reviews from our community

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Rating summary
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  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (40)
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English first
Rexburg, Idaho
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 24, 2013

It is definitely an old hotel. The owner is a little pushy, but after you pay for you room, you don't talk to him again. The breakfast was cold cereal and toast.

However, the room was warm and the beds were comfy. The owner gave us a triple bed room for the price of a double because he was full. The rooms were very clean, and the owner came and helped us with the heater. When you're spending all day in zion, all you really need is a bed, and this was perfect.

  • Stayed April 2013, traveled with friends
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Helpful?
Thank Jake M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Las Vegas, NV
1 review
Reviewed April 4, 2013

Come on now everybody--I've stayed in Zion many, many times and have always stayed at much more expensive places but I spent a LOT more money to do so. Of COURSE if you spend more money you will receive more amenities. This is a basic but serviceable place to stay for a couple of nights if you want to go to Zion and don't feel like camping or spending $300-500 for a couple of nights. For $75/night with no reservation we got a perfectly serviceable room with great, free wireless internet, we didn't use the free breakfast. The location is the reason to stay here--you can walk right into town and then catch the shuttle. We hiked all day and had a bed to sleep in, that's all I wanted. If you want luxury pay for it people!! The owners were very kind, they are a bit quiet at first but very sweet, I will stay here again--I will take my blow dryer next time though :) One thing--if you want to soak in a tub after bathing there is only a shower here, just FYI

Room Tip: If you need wii fi the owner said the signal is best in the rooms close to the office
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  • Stayed March 2013, traveled as a couple
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Helpful?
Thank keljoromo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed March 2, 2013 via mobile

please dont stay here. dirty cold rude to start. room had no heating least that stopped the cockroachs!
we had to stay here cos of a mix up with dates at another hotel in springedale. there were no other rms left in sdale and it was 6pm on a holiday. should hav slept under the stars .

  • Stayed February 2013
    • Value
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    • Rooms
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Helpful?
1 Thank mattpurple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Springdale hotels

New York
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed November 12, 2012

Only good thing is it was close to the park. Staff (owners?) was cold to point of rudeness. Towels looked dingy and insufficiently washed. Breakfast area was tiny lobby with seats for 6 people and consisted of boxed donuts, plastic bags of bread thrown on counter, squeeze bottles of grape jelly and margarine, juice, coffee (no tea), and was whisked away the minute breakfast time was up. Staff gave us the feeling they couldn't wait for us to get out of there. Although too cold to swim when we were there, the laughably broken lounge chairs in pool area gave place a run-down feeling.

Room Tip: Don't stay here if you have a choice.
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  • Stayed October 2012, traveled with family
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Helpful?
2 Thank Karen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grande Cache, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 9, 2012

I booked on line for 4 nights. Got there and signed that we had no pets, or did not smoke. If we did we would be evicted with no refund. There were dead cockroaches in the bathroom, swimming pool closed.First morning we saw alarge spider on the ceiling, got in a cup and threw on the grass. Next morning a live cockroach on the wall in the room. Not friendly at all.

Room Tip: Don,t stay here, we paid $125 a night.
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  • Stayed October 2012, traveled as a couple
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Helpful?
1 Thank Ian A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Overton, Nevada
Level Contributor
37 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed October 20, 2012

Nothing good to say. Slow check in, high price, musty smell, no hangers in closet area, nasty paint job, carpet turned my feet black, chipped & old furniture, old towels, no towel hanger, toilet leaks,etc,etc. Don't stay here. Seriously.
(well, I guess the maid was nice- that's the only good thing I can say.)

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank RacheAnne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Terrace Brook Lodge

Property: Terrace Brook Lodge
Address: 990 Zion Park Blvd, P.O. Box 217, Springdale, UT 84767-7799
Location: United States > Utah > Springdale
Amenities:
Free Parking
Hotel Style:
Ranked #16 of 16 Hotels in Springdale
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Terrace Brook Lodge 2*
Number of rooms: 26
Official Description (provided by the hotel):
Terrace Brook Lodge, Utah is located only one mile from the south entrance to Zion National Park on Highway SR9. The beautiful setting of the Lodge offers a park-like atmosphere and panoramic views of Zion Canyon. The Lodge is with easy driving distance to mountain skiing, Las Vegas gaming, year-round golfing, water skiing and some of the most spectacular geological attractions in the world. Make Terrace Brook Lodge your home base to see Zion National Park, Bryce Canyon National Park, North Rim Grand Canyon and Lake Powell. ... more   less 
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Also Known As:
Terrace Brook Hotel Springdale
Terrace Brook Motel
Terrace Brook Lodge Springdale, Utah

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