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“High Price Poor Service”

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Zion Canyon Campground
Rossland, British Columbia, Canada
Level Contributor
43 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“High Price Poor Service”
1 of 5 bubbles Reviewed March 24, 2013

There is a horrible front desk person that sets the stage and you will know her instantly, she has very short grey hair with very dark glasses and she is old and extremely rude. I was given a camp spot with a broken picnic table and our trailer was too big for the site so I asked for a new site. When I did she told me I was waisting her time and she had to attend to the other people in line. I told her that I was first in line and needed attention so my family and I could enjoy our visit to Zion National Park. While I was there I heard her tell a man to SHUT UP! Disgusting behavior! We paid 50.00 for the night, no pool available for use, no reliable wifi, cold timed showers and when I was going to pour myself a cup of coffee they had at the front desk, a "Help Yourself" coffee station, she yelled at me again and told me it was for hotel guests only. So this company thinks that hotel guest deserve coffee and its campers deserve virtually nothing. It is a beautiful sight..jaw dropping actually but the good thing about that, there are 3 other campgrounds in the same area. Just don't stay at this one!! The only thing that kept me here and not asking for my money back were the two wonderful hosts that were very kind and very helpful. Whoever owns this campground, get rid of that lady! She is bringing you down! Thank goodness for Trip Advisor!! I would never return and will stay my next night at the other campsites just down the road.

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Darcee O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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231 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (37)
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English first
Riverside, California
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 bubbles Reviewed December 22, 2012

This RV park is within a half mile of the Zion National Park entrance. Their is no need to tow a vehicle as you are not allowed to drive your own car inside the park and a free shuttle will take you into the national park right from the entrance of the RV park. The RV park is clean and is nestled within the beautiful red rocks of Zion. The river runs through the park allowing for nice picture opportunities. A small pool is available and a large general store. Their are plenty of restaurants on the main road outside of the park. The only downsides are the spaces are small and made with gravel and dirt. But for $40-50 a night with full hook-ups, you can't beat it.
TIP: Take an early jog to the national park and jog inside the park along the upper pools trail. Take the scenic highway to Bryce Canyon...awesome tunnel experience even for RV's!

  • Stayed June 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank chris6333
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, Washington
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
2 of 5 bubbles Reviewed November 9, 2012

Let me start by saying that the staff was more than helpful and very accommodating in refunding us two nights stay so we could move to a different location for the last two nights of our four night stay in Springdale/Zion. The campground is behind the quality inn and is mostly filled with RVs and various other homes on wheels. We were tent camping so please take that into consideration when reading this review.

The tent sites were large with fire pits and picnic tables. Most of the tent sites are located right along the river which makes for a very pretty setting if you were not surrounded on all other sides by RVs. Being close to the river is nice, but they are the furthest locations from the two bathrooms in the campground, which did prove a bit inconvenient. The showers are operated by a coin that you are given from the front desk...one coin per day...which operates the shower for 6 minutes. The showers were miserable; they were lukewarm and not much more than a trickle. After two days, we had enough of the campground and decided to move locations.

On the positive side, the location is pretty convenient. The campground was so close to the park that we skipped the free shuttle and walked instead, which only took about 10 minutes. If you have an RV or the like, this campground may be better suited to your needs, but if you are a tent camper and prefer nature, solitude, and peace, I would recommend staying in one of the campgrounds inside the park. Good luck on your upcoming trip and I hope this helps.

Room Tip: More suited to RVs than tent campers
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  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
4 Thank spindalis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lake Forest, California
Level Contributor
268 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 139 helpful votes
5 of 5 bubbles Reviewed October 28, 2012

All you have to do is provide the lodging, they provide everything else. The surrounding red mountains and the constant sound of the river added to the ambiance of our campsite. We enjoyed sitting by our evening campire in the firepit. The restrooms were very clean and WIFI is available for those who have to keep in touch in the wilderness. A swimming pool is on the property. There are several restaurants within walking distance and the Zion shuttle stop is a few steps away. The national park entrance is less than a mile away. During this time of year, the campground is almost deserted and very quiet. The sites are small and very close to each other. This may be a consideration for high tourist seasons. The cost of the tent campsite was high compared to the national park, however, the additional amenities might make up for it.

Room Tip: A site in the very back by the river is ideal.
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  • Stayed October 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Denise B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver, Colorado, United States
Level Contributor
30 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed October 27, 2012

Great RV campground in/near Zion Nat'l park. Great adventure company directly across the street, with shuttle stop right in front of the restaurant next door

As for RV park..nice, clean, provide firepits, but pretty small spots. We were there late Oct, so many spaces were empty. Get a river spot if u can, it's incredible to hear. The staff was somewhat grumpy, as though we were annoying them. However, they provided what we needed. Shrooms and showers were clean and free via use of tokens received at the checkin desk. It was close, but we walked approx 1/3 mile to "town" for gift shops; which ended up being a great walk there and back. Turns out we could have taken shuttle.

Would definitely stay there again

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Mark K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tustin CA
Level Contributor
136 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
5 of 5 bubbles Reviewed October 25, 2012

We just stayed here for seven nights and had a fine time
WiFi was always available throughout the campground and in the reservation building. Showers were clean and quite available morning and evening, although they require free tokens sourced from the reservation staff each day. Laundry facilities were clean and relatively cheap. The campground was very quiet after 9:30pm or 10pm on every night (and most earlier on most). Office staff were friendly and helpful.
But best of all were the giant several thousand-foot rock walls on both sides of the campground. Spectacular to see the morning sun on one and the sunset on the other. Great for photography. Of course it is on the shuttle bus route, close to an outfitter and some good restaurants.

Room Tip: Ask for a site on the river, if you like the sound at night.
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  • Stayed October 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ExplorerMundi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
brooklyn
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 bubbles Reviewed October 22, 2012

There were so many negative reviews about this place I was nervous about staying here but decided to because it's so close to Zion National Park. This is a perfectly nice campground. It's surrounded by beautiful mountains and is right on the Virgin River. You can't get closer to the park. It's near shops and restaurants. It has decent wifi and cable, you can buy cups of coffee. I don't know what everybody's complaining about. The only negative is the daily token for a timed shower. This is tacky. This cost them a rating point. If the owners of the campground read this review - please reconsider this. Otherwise it's a totally decent campground and we'll be back next time we go to Zion National Park.

Stayed October 2012, traveled as a couple
Helpful?
Thank vicchickBrooklyn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Zion Canyon Campground

Property: Zion Canyon Campground
Address: 479 Zion Park Blvd., Springdale, UT 84767
Location: United States > Utah > Springdale
Hotel Style:
Ranked #1 of 2 Specialty Lodging in Springdale
Number of rooms: 42
Official Description (provided by the hotel):
A private campground offering riversites, full hookups and showers. ... more   less 
Also Known As:
Zion Canyon Campground Hotel Springdale
Zion Canyon Campground Springdale, Utah

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