There is a horrible front desk person that sets the stage and you will know her instantly, she has very short grey hair with very dark glasses and she is old and extremely rude. I was given a camp spot with a broken picnic table and our trailer was too big for the site so I asked for a new site. When I did she told me I was waisting her time and she had to attend to the other people in line. I told her that I was first in line and needed attention so my family and I could enjoy our visit to Zion National Park. While I was there I heard her tell a man to SHUT UP! Disgusting behavior! We paid 50.00 for the night, no pool available for use, no reliable wifi, cold timed showers and when I was going to pour myself a cup of coffee they had at the front desk, a "Help Yourself" coffee station, she yelled at me again and told me it was for hotel guests only. So this company thinks that hotel guest deserve coffee and its campers deserve virtually nothing. It is a beautiful sight..jaw dropping actually but the good thing about that, there are 3 other campgrounds in the same area. Just don't stay at this one!! The only thing that kept me here and not asking for my money back were the two wonderful hosts that were very kind and very helpful. Whoever owns this campground, get rid of that lady! She is bringing you down! Thank goodness for Trip Advisor!! I would never return and will stay my next night at the other campsites just down the road.
- Official Description (provided by the hotel):
- A private campground offering riversites, full hookups and showers. ... more less
- Also Known As:
- Zion Canyon Campground Hotel Springdale
- Zion Canyon Campground Springdale, Utah