We would definitely stay again because it is the nicest place in Yosemite Valley, but nicest doesn't mean 5-star. Some of the staff was friendly, others seemed completely bothered by basic questions. The last day we were there, we walked into our room after being gone all day and the smell was awful (sulphur/sewage). We called the front desk, who sent someone (Person 1) up with air freshner and said he'd send another person (Person 2) back to check the plumbing. Person 2 came up, flushed the toilet and walked out. We had already flushed the toilet numerous times. The stink remained and we had to go out and purchase air freshners. The A/C unit in our room was so loud that it was hard to hear the TV. The A/C unit in the kids' room was fine. It was nice that they were able to give us connecting rooms. My son left his Clarisonic and although I called immediately, it took the Ahwanhee 1 week to call us and leave a message stating they had found it. They left a message and asked that we called back. I have now played telephone tag 4 times and we still don't have the Clarisonic. Customer service is definitely NOT their #1 concern, but I guess with views of Half Dome right out their window, it doesn't have to be.
- Official Description (provided by the hotel):
- The Majestic Yosemite Hotel shines as Yosemite National Park's distinctive AAA(R) Four-Diamond hotel. Known for its magnificent façade and architecture, The Majestic Yosemite Hotel was specially designed to highlight its natural surroundings, which include Yosemite Falls, Half Dome, and Glacier Point. The destination of queens and presidents alike, this distinctive Yosemite hotel offers a perfect balance of history, hospitality, and elegance. ... more less
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- Also Known As:
- The Ahwahnee Hotel Yosemite National Park
- Ahwahnee Yosemite National Park
- Ahwahnee Hotel Yosemite National Park