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“Wow this place is amazing! You must stay here if you can!”
Review of Old Faithful Inn

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Old Faithful Inn
GreenLeadersSilver level
Reviewed September 21, 2009

I was SO amazed by the old faithful inn. We had booked into Grant Village but phone ahead and managed to get a room in old faithfull. We had two adjoining rooms in the main lodge part of the building - the bathroom down the hall just added to the experience. We nearly booked one with a bathroom in one of the wings which would have been alot more expensive - have stayed in the old part of the building I would have been gutted if we had chosen the newer wings! It is a fantastic building but book ahead if you want to eat in the restaurant otherwise you'll be eating microwaved burgers at the cafeteria in the lodge next door. That was the worst food I've ever been served!!

  • Stayed: September 2009, traveled with friends
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Thank speedqueen09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,279 - 2,285 of 2,721 reviews

Reviewed September 20, 2009

It was wonderful staying at the site and being able to visit the geysers in the morning, just a few steps away. All the lodgings here are close enough for that.

The Inn is has very interesting history and architecture. You have to visit even if not staying there. Unfortunately, the word is out and you’ll usually share the lobby with several hundred others. Get your photos at 6am, only a few people around, very peaceful. We took a free 45 min tour given several times a day, worthwhile if you have time. You don’t have to stay there to go on the tour.

We stayed in a “high range” room. Not fancy but in keeping with 1920s deco style. Small but large enough for 2 with a dresser and closet, hot water, heat. What more do you need? I didn’t pay extra for a view so wasn’t surprised to face a parking lot and the back of the kitchen in the distance. A little noise outside in the morning but we wanted to get up early anyway. Very few rooms actually view the geysers due to trees. Some facing that direction have little privacy due to people walking by. All the staff went out of their way to be friendly and helpful.

There is a lot of variety in the rooms. The “old house” has a lot more character and less expensive but only a few have private baths. It looked like some rooms required a 1-2 flight climb to the shower. There are 3 or 4 original rooms with windows looking out above the viewing balcony toward the geysers, accessed from the walkway over the lobby. I don’t know what class of room they are but I bet those would be special.

  • Stayed: September 2009, traveled as a couple
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1  Thank TheArTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 14, 2009

They should change the name of this hotel to the "Supplement Inn", because the high prices you pay are supplementing the droves of people who visit the Inn and take part in the wonderful things to do without staying there. The hotel is right beside the Old Faithful Geyser and dozens of other Geysers, so there is a lot to see. The Inn itself is incredible and you'll spend a lot of time in awe of the structure, until you get to the rooms. The rooms are tiny and cramped with closet style bathrooms and beds that have springs coming out of them. You'll get great views but less than Motel 6 standards on the room you pay several hundred dollars a night for. My advice is to visit the Inn, eat in the restaurant, walk around the grounds and sit on the wonderful deck to enjoy the scenery- just don't get a room there.

  • Stayed: September 2009, traveled as a couple
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3  Thank brw115
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 10, 2009

If this operation was located in an environment where it had to compete with other hospitality venues it would have been in Chapter 7 liquidation long ago. The hotels in Yellowstone are run by Xanterra under the auspices of a government sponsored monopoly. The absence of any need to compete to survive is evident in almost every aspect of the operation. There has been a complete lack of consideration for preserving the quality of the infrastructure or maintaining it consistent with contemporary hotel standards. I stayed at the Gideon Putnam Hotel in Saratoga Springs, NY (a property owned by New York State) which was also run by Xanterra and the situation was the same. It must be their business model.

It really is a tragedy especially given the fact the Inn is an architectural and historical wonder which was designed and built in harmony with its astonishing environs. The great room at the entrance to the hotel is breathtaking and the massive fireplace in it is befitting this magnificent space. The multiple mezzanines above the great room are extraordinary and the main dining room is equally impressive. There is a cocktail lounge adjacent to the dining room which is a nice spot for partaking your favorite libation. There is also a deck on the second level over the Inn’s portico which overlooks the geyser basin. It is partially covered and partially open-air and is a great spot from which to watch Old Faithful or just enjoy the outdoors.

The accommodations are Spartan. Our room was tiny and the walls thin. Hall noise and noise from the room above were an issue. The room was so small you could not open the bath room door all of the way because it was blocked by the bed. The bathroom consisted of a toilet and cheap shower stall of claustrophobic dimension. I’ve been in roomier showers on a cruise ship. The sink was in the bedroom proper and there was a tiny closet.

The dining room architecture gets an “A”, everything else gets an “F”. The quality of the food is less than that of a college dining facility, in fact, the college facility would be at a considerable premium. The quality of service is inconsistent and ranges from youthful enthusiasm to sheer indifference. The dining service at the adjacent general store is an excellent alternative for breakfast and lunch. It is a new facility and is run by a concessionaire other than Xanterra. Our breakfast was just like home cookin!!! The staff was very personable.

The Inn’s lone bright spot was the activity center and front desk staff. They were most helpful, professional and very personable.

The Old Faithful Inn is all about place. One can imagine what is was in its heyday or what it could be with the requisite care it so richly merits. Swallow your pride, hold your nose and make your reservation because there really are no alternatives unless you’re willing to stay outside the park boundaries. Fortunately, the natural wonders of Yellowstone more than compensate for the inadequacies rendered upon this magnificent structure.

  • Stayed: August 2009, traveled as a couple
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3  Thank NewJerseyMember
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 9, 2009

We stayed in the new wing, which had recently been remodeled. The furnishings were beautiful, and we really enjoyed our stay. The bathroom was nice. We paid extra for "geyser view," but we really got a parking lot view. My in-laws stayed in the old wing, which means that their room was dimly lit, and they had to share a hall bath with the other rooms on their floor. That's not terrible, except for the bathroom was out of order, so they had to go UPSTAIRS to share the bathroom with that hall too. Their room was charming, but it's a hassle to not have your own bathroom. The restaurant is way overpriced and not worth your time or money.

  • Stayed: August 2009, traveled with family
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1  Thank Adventuremann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 8, 2009

We were very happy with our accommodations at the Old Faithful Inn! We'd read some not-so-stellar reviews, but a little research helped us out...we requested a quiet room off the lobby on the 2nd or 3rd floor (evidently, the 1st floor windows don't open). We also made sure we stayed in the older, original rooms (ours was #134)...the newer section, which is more expensive, is supposed to have more of a bargain motel decor. Our room was spacious and although we had a terrific bathtub, I ended up using the 3rd floor women's showers one morning (didn't want to wake anyone up in my room) - no worries, as the shared bathroom/showers were modern and clean...I'd have no problem taking a room with a shared bath next time. Evenings and early mornings were my favorite time - before the day-trippers came into the lobby to view the beautiful architecture - a great time to find a cozy spot, have a drink and read or socialize. The 2nd floor had a great veranda for viewing Old Faithful and the other geysers, and my husband and I were lucky enough to watch and listen to Beehive Geyser in the moonlight. The staff was always courteous, from the front desk people to the guy who sold coffee on the 2nd floor. Parking wasn't a problem...we always got good spots near the front entrance. My only "criticism" would be that I thought the general store was a bit too pricey to eat at...I don't expect to spend more than $3 for a kids' hot dog and found myself paying double that the day we arrived. We'd asked at the counter if there were any other dining options besides the expensive dining room at the inn and were told no, but on our way out on the last day we found that there was another snack bar kind of place at a second general store that had some less expensive options. Anyway, if I had to change anything, it would have been to add another night...I'd highly recommend our room for comfort, coziness and location!

  • Stayed: August 2009, traveled with family
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1  Thank NjTravelBugg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 8, 2009

Fortunately they put me in the 'modern' wing - still no air conditioning or fridge or internet access but the room was clean and roomy (& 'modern'). The hotel itself is a wooden masterpiece/monument and smells of lodge-pole pine. The food was OK and the staff very eager to please. Pres Obama was there the day before I arrived and left several thousand of tourists behind looking at a geyser.......

  • Stayed: August 2009, traveled solo
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1  Thank tonyeff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Old Faithful Inn

Address: Yellowstone National Park, WY 82190
Location: United States > Wyoming > Yellowstone National Park
Amenities:
Free Parking Restaurant Airport Transportation
Hotel Style:
Ranked #1 of 1 B&Bs / Inns in Yellowstone National Park
Price Range: $555 - $628 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Old Faithful Inn 2*
Number of rooms: 327
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Also Known As:
Old Faithful Hotel Yellowstone National Park
Old Faithful Inn Yellowstone
Old Faithful Wyoming

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