I have been going to Tara Thai for at least 10 years. I must admit that we used to love the food and the servie. However, they both have gone worst this past year.
Last night, we decided to give them another try and after our experience at the restaurant, we decided that this would be our last visit. We ordered Panang Curry chicken (we asked for a less spicy dish- a usual request). When the food arrived, the portion of all dishes was much less then in the past. In addition, there was so much coconut milk in the Panang Curry Chicken that the sauce was white (it is usually reddish). When we brought this to the waiter's attention, she called the manager who suggested that we select another dish. We choose another dish (which happened to be a bit less expensive). When the bill came, they charged us for the Panang Curry (the most expensive dish) instead of the replacement dish. I paid the bill but wanted to bring this to their attention. So, I called the waiter who called the manager. After I explained that it is not about paying a couple more dollars for the Panang Curry Chicken (that is why I mentioned this incident AFTER I paid the bill), I told them that their action was wrong and this is not how to treat a customer. The person responded that it was the same price - FLAT LIE in my face! I objected and then, she rolled her eyes and walked away!!!!
If you are looking for good service, and a customer oriented staff, go somewhere else. The staff was simply rude.
We are sorry to have to scratch Tara Thai from our list of restaurant but they will not see another penny from us!
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