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“Pass on this one”

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Red Roof Inn & Suites Cincinnati North-Mason
Ranked #27 of 51 Hotels in Cincinnati
Rochester, New York
Level 3 Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Pass on this one”
Reviewed August 22, 2008

We were driving into Cincinnati and needed a break, we should have driven the extra hour or so to our preplanned hotel. We chose this place because they had a coupon in the local travel book, first mistake. The room smelled. The sheets were stained with what I hope was cool aid. The room was filthy. It was so bad I will never stay in another Quality Inn. I have nothing good to say about this place.

  • Stayed August 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Chatty3867
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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190 reviews from our community

Traveler rating
    62
    59
    28
    13
    28
See reviews for
79
44
12
22
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • Dutch first
  • English first
  • Any
English first
Kentucky
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 25, 2008

We stayed at this hotel and it was the worst ever.First off we had no water pressure so you could not even take a shower.Someone did not lock the pool gate so there were some people who went in after midnight and the front office would not make them leave so we were kept up all night.We ask for a few extra towels and pillows and were told they had none. When we complained about our stay and the nasty awful room they gave us a $6.00 credit for our troubles.I called the main number and they forwarded a complaint to the hotel which in turn sent me a letter that they felt their credit was sufficient. I am posting this on our firfighters website as well because we have many fellow firemen traveling and I would be ashamed for them to stay in such a place as this, so if you go to Cincinnati, please stay somewhere else.

  • Liked — Nothing
  • Disliked — everything
  • Stayed July 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
3 Thank lns38
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Cincinnati hotels

Georgia
Level 2 Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed June 26, 2008

We had a group staying there and nearly everyone had problems: magnetic cards not working, plumbing & electrical
problems, no clean towels in the rooms. The coffee pot in the
breakfast area was broken for 2 mornings. When making reservations, we were told the breakfast included biscuits &
gravy but there wasn't any the 5 mornings we were there.
Even as we were having breakfast, we heard the desk
telling someone on the phone that breakfast included
biscuits & gravy. Also the people working the front desk
could use some instructions on dealing with the public..
they weren't very helpful or friendly.
Overall, I would suggest you stay somewhere else; there
are several other nicer hotels on this exit

  • Stayed June 2008
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank 1northgeorgia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indiana
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed June 4, 2008

My family and I went to Kings Island for the Memorial Day Weekend. We did not make reservations but we needed a place to stay. We stayed at this hotel last year. The hotel has updated many things since last stay. I was very impressed with their new Bedding. The extra pillows on the bed was nice. The staff is very freindly and helpful. Definetly stay here again.

  • Liked — New bedding and cleanliness
  • Disliked — Highway noise
  • Stayed May 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank Familyguyindiana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
central ohio
Level 5 Contributor
68 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed November 7, 2007

Room ok, liked couch with queen bed; bed itself seemed old and/or cheap; expected a wider variety of hot foods for breakfast (no scrambled eggs, no sausage/gravy/biscuits), but offering was ok with waffles, juice, etc.; free USA Today in lobby; smoky smell in lower level hallway; overall ok for price, easy to get to from I-71 (look for Bob Evans, one of my favorite chain eateries). Extra plus for gamblers: key card would not release door lock every time when green-lighted; usually took us about 3 times before it would open.

  • Stayed October 2007, traveled as a couple
    • Value
    • Rooms
Helpful?
Thank duffbeerdude
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nashville, tn
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 14, 2007

We booked a weekend at the Comfort Inn across the street to go see a baseball game. When we got there they couldn't open our door so they paid for our first night at this dump. A dump it is!! It smelled bad to start off. The blanket had poop on it and our sheets had blood stains!! Also we saw bugs on the sheets. This place is absolutly disgusting. I don't suggest for anyone to ever stay here. The second night we got to go back to our original choice, the Comfort Inn. It is very, very nice. GO THERE INSTEAD OF THIS PLACE!

Stayed September 2007
Helpful?
2 Thank grandmasterpapasmurf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
midwest
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 31, 2007

Very bad experience with this hotel. We were charged $119 a night to stay in a room with a broken air conditioner. My husband asked for an extra pillow and was told that they had no extra pillows available. To top it off, the staff was VERY rude to us when we complained about the air conditioner and asked to be put in a different room. It was 85-90 degrees and very unpleasant. We filed a complaint with the corporate office and are waiting to hear back. The hotel is NOT worth the money we were charged.

  • Stayed July 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
3 Thank bluelupine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Red Roof Inn & Suites Cincinnati North-Mason

Property: Red Roof Inn & Suites Cincinnati North-Mason
Address: 8870 Governors Hill Dr, Cincinnati, OH 45249-1338 (Formerly Clarion Inn & Suites)
Phone Number:
Location: United States > Ohio > Cincinnati
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #27 of 51 Hotels in Cincinnati
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Red Roof Inn & Suites Cincinnati North-Mason 2.5*
Number of rooms: 98
Official Description (provided by the hotel):
Hotel is only three minutes from Kings Island and Beach Waterpark. Guests will enjoy the outdoor pool, free hot breakfast, fitness area, and meeting space. All guestrooms offer free high speed internet, microwave, refrigerator, iron and ironing board, coffee maker and hairdryer. ... more   less 
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Also Known As:
Clarion Inn And Suites
Clarion Hotel Cincinnati
Quality Inn Cincinnati
Red Roof Inn & Suites Cincinnati North-Mason Ohio

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