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All reviews art deco historic hotel the palm court carew tower junior suite fountain square observation deck the lower level rooms are small counter space an older hotel heart of downtown valet parking within walking distance ohio river corner room convention center
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24 - 29 of 2,928 reviews
Reviewed March 17, 2019

Overall nice hotel. Somewhat complicated to find your way from the hotel parking garage to the front desk for check in. Room service food was of poor quality. Rooms could use maintenance and updating on furnishing.

Date of stay: March 2019
  • Trip type: Traveled on business
    • Value
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Review collected in partnership with Hilton Hotels & Resorts
1  Thank Global20566031369
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 16, 2019

The room was very large and comfortable, with a mini-fridge, safe, and view of the river (and a construction site, lots of office buildings--hey, it's Cincinnati!). The bathroom had a definite 'hospital' feel to it: spacious but sterile, with a vacuum-assisted toilet that woke everyone in the room whenever it was flushed (or when one was flushed nearby, upstairs, etc.). The conference center was adequate to our needs, and the location was acceptably close to food options. The few staff-members with whom I interacted were friendly, professional, and efficient.

Date of stay: March 2019
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
1  Thank David W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 11, 2019

This hotel is in the right location, if you plan to attend any events at the Duke Energy Center. Its within walking distance to many restaurants. While we didn't have the pleasure of interacting with many of the staff, because of the awesome app which allows you to check-in and obtain a digital key. The staff members we did interact with were very pleasant and helpful. The rooms have tall ceilings, which make the room feel much larger. We will definitely be staying here again.

Date of stay: March 2019
  • Trip type: Traveled with friends
    • Value
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    • Rooms
    • Cleanliness
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Review collected in partnership with Hilton Hotels & Resorts
Thank misaacs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 11, 2019

This is a beautiful, old, and well maintained hotel in downtown Cincinnati. It’s within walking distance of an assortment of restaurants from good bar food all the way up to premium steakhouses. Several ethnic restaurants are also easy to get to. Hotel food is quite good and the wine list, while somewhat limited, has an assortment of varieties that are quite good. The staff, from check in to the bar/restaurant and housekeeping were courteous, efficient, and helpful. I would stay here again.

Date of stay: March 2019
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank Charles K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 8, 2019

The hotel did not honor the conference contracted price and charged me twice as much for the same room and three times as much for parking. Breakfast was very good but not a place to bring a family it’s way too expensive.

Date of stay: March 2019
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank Curiosity12376104181
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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