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“Very nice staff and beautiful hotel”

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Hilton Cincinnati Netherland Plaza
Ranked #7 of 51 Hotels in Cincinnati
Certificate of Excellence
Reviewed May 16, 2013 via mobile

The rooms were a little small but given that its a historical hotel it's to be expected. The staff was amazingly nice and very helpful. Very beautiful lobby. Location is within walking distance to stores and restaurants .

  • Stayed: March 2013
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Thank Amhuff26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,805 - 1,811 of 2,471 reviews

Reviewed May 13, 2013

I was recently in Cincinnati for work and had the good fortune to be booked at the Hilton Netherland Plaza. This hotel is a beautifully preserved masterpiece of the Art Deco era, but has been tastefully updated. It is located in the heart of downtown within walking distance of many fine restaurants, but also with easy access to the local freeways. The staff was very helpful (as are most folks in Cincinnati) and I wouldn't hesitate to stay here again. If you do stay here, ask about the legend of the "Lady in Green."

  • Stayed: May 2013, traveled on business
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Review collected in partnership with Hilton Hotels & Resorts
Thank pgatherton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 13, 2013

Checkin was very good, room spacious. However our room had a metal 4-poster with a metal horizontal bean subbing for a headboard. As a result it was completely uncomfortable for reading or watching TV in bed. The hotel attempts to fix this by providing a lot of pillows (6 pillows with pillowcases, not a very green solution) but they don't stay in place. They do not provide a TV channel to get local sports (we wanted to watch the Reds on Fox Sports Ohio) in room or bar. With tax and parking, the room was $200/nt, poor value.

Room Tip: Maybe a different type of bed is available
  • Stayed: May 2013, traveled as a couple
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Thank HAPPYTRAVELERDAYTON
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NetherlandPlaza, General Manager at Hilton Cincinnati Netherland Plaza, responded to this reviewResponded May 14, 2013

May 14, 2013

HappyTraveler

Dear HappyTraveler:

Thank you for taking the time to complete a review of your recent stay on TripAdvisor.

Let me begin by thanking you for selecting our hotel for your stay in Cincinnati!

Thank you for sharing your concerns regarding the four poster bed guestroom that you stayed in. We have not had a comment regarding the configuration of this bed previous to receiving yours. We apologize that this was a concern for you. There are only two guestrooms in the hotel that are equipped this way and we will take this opportunity to review them both. Thank you.

With respect to our televisions, we offer Fox Sports Ohio as one of the choices on our televisions. Our signal is high definition delivered through our flat screen television sets. With regards to the guide, on the television remote control, there is a button marked “guide” that provides the channel selection information that you were seeking. I apologize that you had difficulties with this.

Thank you again and we hope to have the pleasure of welcoming you back whenever your travel plans return you.

Sincerely,


Michel A. Sheer
Managing Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 12, 2013

Arrived at the Hilton and pulled over at the front door, no valet in sight. Checked in and asked and she told me it's on the other side of the hotel. So I had to drive around the block and find the other side. I got there and unloaded my luggage and still couldn't find the valet guys. Finally found someone to ask and he told me I had to go about a half a block down and drive under the hotel. I said, great, I've unloaded all this luggage here on the sidewalk! So I drove down there and had to walk back up where I left my daughter with the luggage. Beds were hard. Hotel was very clean. Our room was noisy, from street traffic noise, to noisy neighbors. Not much rest for me! Valet was $25 and by the time I gave them a tip when parking and picking up, I felt like I should be in NYC! We booked on Priceline, so didn't know which hotel we were getting.

Room Tip: Don't expect Valet to be at either of the 2 doors to enter the hotel!
  • Stayed: April 2013, traveled with family
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Thank AroundNAround
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NetherlandPlaza, General Manager at Hilton Cincinnati Netherland Plaza, responded to this reviewResponded May 14, 2013

May 14, 2013

AroundNAround

Dear AroundNAround:

Thank you for taking the time to complete a review of your recent stay on TripAdvisor.

As a Priceline customer, your comments are very important to us.

Please accept my apologies for the difficulties that you have described with regards to your arrival at the hotel and our valet parking services. The hotel’s main entrance is on the Race Street side of the hotel. By your description, it sounds like you arrived on the Fifth Street side of the hotel. I deeply regret that our front office agent who checked you in did not make arrangements to handle your car from the Fifth Street side of the building. While this does not frequently happen, on the occasion where it does, we should have done so. If you would like to contact me directly at Michel.Sheer@Hilton.com I will be happy to further respond to this concern.

Thank you too for sharing your concern about noise from outside the hotel and within the hotel. We regret that this too was a cause for concern. On a more positive note, we are delighted to know that you found the hotel to be “very clean.” We’ll certainly pass this along to our Housekeeping team. Thank you.

Thank you again and we hope to have the pleasure of welcoming you back whenever your travel plans return you.

Sincerely,


Michel A. Sheer
Managing Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 12, 2013

I was in town for the Flying Pig Marathon, and stayed here for close proximity to race expo and start/finish lines. The lobby, dining room and Hall of Mirrors is gorgeous! You have to see it to appreciate it! The location was perfect, within walking distance to plenty of things to do!

  • Stayed: May 2013, traveled with friends
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Review collected in partnership with Hilton Hotels & Resorts
Thank Crystal L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 12, 2013

I just came back from a business conference that was hosted at the Hilton Netherlands Hotel in Cincinnati, OH. The hotel is just beautiful and ornately decorated. In addition, we had our meals provided by the hotel and the chef is magnificent. I hope we have the conference there again next year.

  • Stayed: May 2013, traveled on business
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Review collected in partnership with Hilton Hotels & Resorts
Thank Andrea C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 10, 2013

I try to stay at the Hilton Netherland whenever possible when visiting Cincinnati. I love the charm of the hotel and the staff is always courteous and helpful. Also, as a solo traveler, I feel very safe staying here. This time I even extended my stay at the last minute to enjoy the Cinco de Mayo festvities and enjoy reading and relaxing in my room before heading back to reality. Overall a great stay!

Room Tip: Ask for a higher floor to avoid a view of the roof and choose a room facing the river if you are con...
  • Stayed: May 2013, traveled solo
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Thank learnedal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Cincinnati Netherland Plaza

Address: 35 West Fifth Street, Cincinnati, OH 45202-2801
Phone Number:
Location: United States > Ohio > Cincinnati > Central Business District
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotel in Cincinnati
#3 Family Hotel in Cincinnati
#4 Romantic Hotel in Cincinnati
#5 Business Hotel in Cincinnati
Price Range: $150 - $359 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Cincinnati Netherland Plaza 4*
Number of rooms: 561
Official Description (provided by the hotel):
1. Opened in 1931, this updated National Historic Landmark and charter member of Historic Hotels of America is one of the world's finest examples of French art deco in existence. Located within Carew Tower with shops & restaurants and centrally located across from Fountain Square. Within four blocks of 90+ shops, restaurants, bars and attractions including Great American Ball Park and Paul Brown Stadium. One block from Duke Energy Convention Center and connected via skywalk. Renovated guestrooms feature mini fridge, safe, wifi access, flat-screen tvs with expanded high-definition programming, new seating, sound dampening blackout curtains and soft goods. Award-winning on-site dining including Forbes Four Star rated Orchids at Palm Court, named #7 Best Restaurant in the USA (OpenTable, 2014); casual dining in The Grille at Palm Court; relaxed fare, signature cocktails & private label microbrew in The Bar at Palm Court. Complimentary access to The Gym at Carew Tower, a 13,000 sq ft fitness facility located in hotel's lower level, with a pool, Jacuzzi, 10+ treadmills, 10+ ellipticals, free weights and more. ... more   less 
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Also Known As:
Hilton Cincinnati Netherland Plaza Hotel Cincinnati
Hilton Hotel Cincinnati
Cincinnati Hilton
Hilton Netherland Plaza Hotel Cincinnati
Hilton Cincinnati Netherland Plaza Ohio

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