We booked this haunted Cincinnati tour for my niece's bachelorette party and they did not disappoint! I live out of town and was working to plan this tour primarily via email and online research. Dan was super communicative starting with my first inquiry and answered every email promptly and thoroughly. He was even super helpful with recommendations on parking and great ideas for a dinner out before the tour. It's been a while since I've lived in the city so that helped out so much! Thanks Dan! On the night of the tour our guides were super knowledgable and kept us hanging on every word, and a little scared at the same time! We learned a lot about the city and Over the Rhine. I highly recommend this tour and company, they are 5 star from beginning to end!