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“We loved it and we'll be back. Worth the money”

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Hawthorn Suites by Wyndham Cincinnati
Ranked #12 of 52 Hotels in Cincinnati
Certificate of Excellence
Colorado Springs, Colorado
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“We loved it and we'll be back. Worth the money”
Reviewed August 12, 2011

Room very clean and neat. Loved the evening reservationist. Very helpful and friendly. Professional and making guest happy was her mission. Nice quiet location and near restaurants. Nice hot breakfast bar, but needs a place for guest to sit to eat besides their rooms and the main sitting area. Really glad we could do our laundry too. Overall a great place to stay.

  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank Paula B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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504 reviews from our community

Traveler rating
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    55
    12
    16
See reviews for
222
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (69)
Date | Rating
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English first
Fort Wayne, Indiana
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 9, 2011

We were charged 3 days prior to our stay of $140 a night. Upon arrival, the front desk person was very RUDE and acted like we were a waste of her time. The hotel already had our money, so they didn't need any guests staying there. When we got to the room, it smelled like someone had been smoking in it. The fan in the bathroom didn't work. The guest shampoo had been used. The toilet paper dispenser was broke. We asked to change rooms, but were told they didn't have any available to change us to. Breakfast was in the hallway with no where to sit. Twice before 11am on our check out day, the maid came to our room to see if we had checked out yet...and was very RUDE!! I will never stay in this hotel again or recommend it to any of my friends or co-workers.

  • Stayed August 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank markellyv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hawthorncincy, Guest Relations Manager at Hawthorn Suites by Wyndham Cincinnati, responded to this review, August 18, 2011
We would like to extend a sincere apology for any inconvenience you may have experience during your stay. Please know that we take your feed back very serious and have looked into this situation personally. This is truly an isolated incidence and we look forward to discuss this issue with you at your convenience.
The prepay reservation for 2 nights stay was agree upon by the guest who made the reservation. We do provide a full refund if for any reason you are unsatisfied with your suite upon check in. Due to the limited breakfast seating area, we do provide trays for guests to take back to their suites.

Again, thank you for your feedback and we do hope to hear from you soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ohio
Level 3 Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed August 3, 2011

I wanted a suite with a kitchen for our long weekend trip to Kings Island. This hotel was very suitable. The room was large and clean. Full kitchen (we only used refrigerator and Microwave). The bathroom was large and clean as well. We had King bed and then used the sleeper sofa for the kids. It worked. They free breakfast buffet is not the best I had but still had plenty. There was 3 kinds of cereal, bananas or apples, danishes/muffins and bread and english muffins to toast. They had 3 hot items each day - eggs, sausage and one day waffles and the other pancakes. It was set up right in the lobby and there isn't any place to eat there, which was a little odd. But they had trays so we just took our breakfast up to our room. For the price of the room and the free breakfast, I can't complain. We used the WiFi in the rooms with no problems. There was even a DVD player in the room so one night we put in a movie that we had with us. There was an indoor pool but we never saw it. It was about a 20 min drive to Kings Island but that was okay -we knew that when we booked. I would definitely stay there again.

  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank trbyo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 1, 2011

I want to thank Hawthorn suites for such a beautiful stay my husband and I and another couple stayed in the 2bedroom suite very clean and comfortable. The staff was very nice and professional check in and check out was smooth i would for sure come back again and again.

  • Stayed July 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank travellady1231
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newton, Iowa
Level 4 Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 22, 2011

Staff we encountered were friendly. Kitchenette in room was a wonderful touch! Room was nice, plenty of space and comfortable bed. Breakfast was adequate although not much lobby room for eating. Plenty of dining options in the immediate area and not far from shopping and public transit. only complaint was the parking lot, not quite large enough for the number of rooms, especially where some staying there had work vehicles.

  • Stayed May 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Kayla_DJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santa Rosa, CA
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 20, 2011

Recently, my wife and I stayed at the Hawthorne while attending a convention in Cincinnati and getting in a little vacation time. We found our accommodations excellent and the hotel staff always helpful and friendly. We would highly recommend the Hawthorne to anyone going to the Cincinnati area.

  • Stayed July 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank melbyj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin, Texas
Level 6 Contributor
405 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 162 helpful votes
Reviewed July 20, 2011

Three of us stayed here, and we were given an incredible upgrade because I booked on their web site intead of on one of the many travel sites. We were given a very large apartment which included a separate dining room, a washer and dryer, two large bedrooms, a full kitchen and an incredibly large living room with a desk area off to the side. They had 42" plasma TVs in the living room and both bedrooms. The staff was very nice besides giving us the upgrade, and they were quite generous in the area of giving out cookies.

The breakfast was fine, although not out of the ordinary.

  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank sablatt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hawthorn Suites by Wyndham Cincinnati

Property: Hawthorn Suites by Wyndham Cincinnati
Address: 11180 Dowlin Dr, Cincinnati, OH 45241-1836 (Formerly Arcadia Residential)
Phone Number:
Location: United States > Ohio > Cincinnati
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Best Value Hotel in Cincinnati
#6 Business Hotel in Cincinnati
#8 Romantic Hotel in Cincinnati
#8 Family Hotel in Cincinnati
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hawthorn Suites by Wyndham Cincinnati 2.5*
Number of rooms: 72
Official Description (provided by the hotel):
Hawthorn Suites by Wyndham Cincinnati offers upscale, affordable, all-suite accommodations. The property is located in the Sharonville area, conveniently situated off of I-75 and near I-275 loop, within range of many great local dining establishments and retail outlets. Retire to the privacy and comfort of separate living, working, eating and sleeping areas in your extended stay lodging. Relax in spacious suites that are 50 percent larger than traditional hotel rooms. Watch your favorite movies on our large 42in plasma television with all hi-def channels and DVD player and retire to a wonderful nights sleep with our plush pillow-top mattresses. Whip up your favorite meals in your own, full-sized, fully equipped kitchen. Complimentary hot breakfast and free fiber optic Wifi provided to our guests. In addition, the hotel provides guest laundry, fitness room, and indoor heated pool to our guests. ... more   less 
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Also Known As:
Hawthorn Suites By Wyndham Cincinnati Hotel Cincinnati
Hawthorn Suites Cincinnati
Hawthorn Suites By Wyndham Cincinnati Ohio

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