I had my first experience Friday March 10, 2012. I placed my order online. The system was easy to use and order was placed quickly. I picked the pizzas up with no problem and the people were helpful. They did forget my cookie that was on the order. A slight oversight, but kinda ruined the dessert part.
The pizza itself was just ok. Nothing special. We paid $50 for 3 large three toppings. Definately not a good value. We normally are able to get the same order at half the price at other chains. I don't mind spending the extra money if it is justified, but this really didn't hold up. The pizza reminded me of something like a Digiorno.