We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Surprises Everywhere You Turn” 5 of 5 bubbles
Review of 21c Museum Hotel Cincinnati

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 4 more sites!
21c Museum Hotel Cincinnati
Ranked #4 of 47 Hotels in Cincinnati
Certificate of Excellence
Lexington, KY
Level Contributor
48 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“Surprises Everywhere You Turn”
5 of 5 bubbles Reviewed September 29, 2013

This property is even more interesting and fun than their hotel in Louisville, KY. First class treatment from the valet through checkout. Desk staff walked us to the elevator to ensure our room key worked for elevator security. While the room was compact, it certainly was ample for our needs. Huge TV that first turns on with animated art . Many interesting touches like bath and shower wall tiles with tasteful renderings of body parts scattered around -- nose, belly button, ...
Top quality linen and toiletries. The art museum covers two floors and is a delight -- contemporary, topical, diverse media. Look for the floor that leaves a wake as you walk, and the air shaft overhead. Extraordinary experience all around.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank DC-3Nut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

832 reviews from our community

Traveler rating
    647
    135
    25
    16
    9
See reviews for
132
353
24
198
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (130)
Date | Rating
  • English first
  • French first
  • Italian first
  • Korean first
  • Spanish first
  • Any
English first
Ottawa
Level Contributor
370 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 175 helpful votes
5 of 5 bubbles Reviewed September 27, 2013

Wanted to visit the Cincinnati location of the hotel after we visited the one in Louisville. Again we went only for the modern art exhibit and were not disappointed. Simply stunning. Great concept for a hotel. Everyone should drop in to see the exhibit as it is opened all the time and is free.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
Helpful?
Thank Ottawajester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ft Lauderdale, FL
Level Contributor
172 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 246 helpful votes
5 of 5 bubbles Reviewed September 26, 2013

I loved, loved, LOVED my stay at this hotel. I was looking for a cool and hip hotel in the downtown area for the Oktoberfest weekend. 21c was all that and more.

First of all, the space is amazing. I felt like I was staying inside MOMA. The front desk is cool. They have done their best to maintain the architectural integrity of the property. They have tried to restore the tile in the restaurant. Our room had art. The hallways have art. Even the showers have a little something special ...including a rubber duckie. Be sure to check out the floor on your way to the lobby restroom.

Secondly, I have NEVER been treated so well by hotel staff. Every single person was friendly and helpful. From the front desk team to the housekeeping staff. It was just incredible to feel genuinely welcomed to this property.

The location cant be beat. We were one block from our event and about 4 blocks from riverfront and the sports stadiums. There were tons of great restaurants and bars nearby. The city has gone through an incredible.

Highly recommend!

  • Stayed September 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Flafreckles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed September 25, 2013

Traveled to Cincinnati for business and decided to stay at 21c because the Westin was booked. Going forward, I'll stay at 21c anytime I'm in town!

Positives: 21c is in a great location and the staff is incredible -- super attentive and really focused on providing great service. The service/staff is definitely the best part. The guys at the valet station are amazing--even in the morning when it's fairly busy, they are great about getting your car as soon as possible. One even noticed I had an old Starbucks in my car and asked me if I wanted him to toss it out. Such great service. I need to send my apologies--I didn't have any cash so next time I come, I need to leave a generous tip. Service at the restaurant is also fantastic.

Negatives: The room itself is pretty neatly decorated but my room didn't have a lot of natural light. The carpet is a little worn and my shower was clogged but I'm sure if I had complained, they would have moved my room or fixed the shower but neither issue really bothered me for my short stay.

Definitely a great hotel!

  • Stayed September 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank brubru83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arlington Heights, Illinois
1 review
5 of 5 bubbles Reviewed September 23, 2013

I recently stayed at the 21C Museum hotel during a business trip. Hotel was funky, modern and clean. The most pleasant surprise was the staff; customer focused, genuine and they appeared to enjoy working with each other.Fantastic experience!

  • Stayed September 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank jpaul10239
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cincinnati
Level Contributor
87 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 bubbles Reviewed September 22, 2013

May I begin by saying I think the entire concept of Modern Art is stupid. So I had a bit of concern when Hotwire told me the name of my hotel (I assumed it would be the Cincinnatian).

The art is everywhere, but more whimsical and less "creepy" than expected. I could have done without the eyball in the shower--- but the rubber ducky smoothed it out a bit.

The room was cozy (except for the photo of the bucket of shrimp) Bed was fine.

The overall impression was "this place is spotless" --The cleanest hotel I have ever stayed at outside of Germany.

Only complaint was Valet-- very expensive and someone swiped 2 quarters out of my ashtray. So either parking is not terribly secure or there is a petty thief parking cars. Other Valet complaint--- The seat in my car and my tilt wheel were not where they were when I left the car. I cracked my knee getting in the car.

I will stay here again, but will self park in the secure lot across the street.

  • Stayed September 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank martythompson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbus, Ohio
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed September 15, 2013

I spent 8 years in Cincinnati so we come back for weekend visits a few times a year. This was our first stay at the 21c.

The very good: rooms are clean (loved the housekeeping staff), modern, and heads above other downtown hotels. The front desk staff was wonderful, as was the valet. (although it did take a bit to get our car... but they let us know this and suggested we call ahead). The location is great (a quick walk to BOCA!).

The pretty good: Spa: we did a couples massage with bath and scrub add on. Both of us enjoyed our massages. The bath add on was worth the money, and the couples massage room adds to a romantic weekend. The scrub I could do without. I also had a facial and pedicure. My pedicure was very good. The facial was just okay... very expensive.. just not a good value.

The OK: We didn't eat at the restaurant. But did get room service a few times. The food was good, the service left something to be desired. The person who answers the phone is down the the restaurant, it is loud and hard to hear them (and for them to hear you) during peak hours. I think this contributed to them missing part of our breakfast order. I also got the feeling that they were annoyed each time I called. For a hotel of this caliber I expect more.

The annoying: The street noise... we were on the 4th floor. I could hear traffic and bar noise all night.

In summary: I like the hotel, I might stay again. I was disappointed by the room service and the outside noise. I think that if they improve the room service I would feel like I was getting a better value.

  • Stayed September 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank KRJM723
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Cincinnati hotels
Central Business District
Hilton Cincinnati Netherland Plaza
Central Business District
The Westin Cincinnati
The Westin Cincinnati
#14 of 47 in Cincinnati
4.0 of 5 bubbles 1,031 reviews
Central Business District
Cincinnatian Hotel
Cincinnatian Hotel
#15 of 47 in Cincinnati
4.0 of 5 bubbles 836 reviews
Show Prices
Show Prices
Show Prices
Central Business District
Hyatt Regency Cincinnati
Hyatt Regency Cincinnati
#11 of 47 in Cincinnati
4.0 of 5 bubbles 1,123 reviews
Central Business District
Residence Inn by Marriott Cincinnati Downtown/The Phelps
Central Business District
Renaissance Cincinnati Downtown Hotel
Show Prices
Show Prices
Show Prices

Been to 21c Museum Hotel Cincinnati? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about 21c Museum Hotel Cincinnati

Property: 21c Museum Hotel Cincinnati
Address: 609 Walnut St, Cincinnati, OH 45202-2527
Phone Number:
Location: United States > Ohio > Cincinnati > Central Business District
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#1 Business Hotel in Cincinnati
#1 Luxury Hotel in Cincinnati
#2 Romantic Hotel in Cincinnati
#5 Family Hotel in Cincinnati
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — 21c Museum Hotel Cincinnati 4.5*
Number of rooms: 156
Official Description (provided by the hotel):
Located adjacent to the Lois and Richard Rosenthal Center for Contemporary Art and across the street from the Aronoff Center for the Arts, 21c Cincinnati works to foster the ongoing revival of Downtown Cincinnati and strengthen its role as a cultural destination. Working with the Cincinnati Center City Development Corporation (3CDC), 21c renovated the former Metropole Hotel and embraced the architecture of the historic landmark to create an exciting new space for guests to experience genuine hospitality, view cutting edge contemporary art, and enjoy culinary experiences that celebrates the region's sustainable producers. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Orbitz, Priceline and Jetsetter so you can book your 21c Museum Hotel Cincinnati reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
21c Museum Hotel Cincinnati Ohio

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing