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“Incredibly Friendly Staff”

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21c Museum Hotel Cincinnati
Ranked #4 of 51 Hotels in Cincinnati
Certificate of Excellence
Reviewed July 25, 2013

From the curbside greeting to checkin and for the entire stay everyone was extremely cheerful, helpful and accomodating. With it's art displays is it also much more interesting than the average hotal.

Room Tip: Since the hotel is downtown ther'e not a lot of difference of views.
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  • Stayed: July 2013, traveled as a couple
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Thank WIlliam P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,203 - 1,209 of 1,296 reviews

Reviewed July 25, 2013

As a regular customer of the original 21C in Louisville, was anxious to see if they could replicate or improve the original. The answer is a resounding "yes." Great space, friendly and knowledgeable service, interesting, quirky, and challenging art, comfortable and cleverly designed rooms and accoutrements. Cincinnati desperately needed a a nice hotel and this is it. Nothing else in town even comes close.

  • Stayed: July 2013, traveled on business
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Thank hoosiervinophile
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 25, 2013

This hotel is brand new and so interesting and fun. The rooms are modern and comfortable.
The museum adds a distinctly different atmosphere than any other hotel where we have stayed. They have recently opened a bar on the top floor that overlooks the city and affords a great place to have a cocktail whiling drinking in the city lights! We will definitely stay here again.

Room Tip: Ask for a room with a city (front) view as some of the rooms overlook the roof!
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Stayed: May 2013, traveled with family
Thank mmatpawl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 24, 2013

My husband and I chose this hotel because of the contemporary decor. It was very well decorated! It was exceptionally comfortable! The penguins as mentioned by others are part of their gig. I can't remember how many of them they had, but as a guest it was fun to move them around inside the hotel - including inside of our room for the night! We saw them at the hotel restaurant as well! The art wasn't necessarily all of my personal style, but we loved to watch the guests go to the bathroom that had been in the bar... There is some very interactive floor art there! We definitely would stay there again. The attached restaurant was super yummy for dinner and for breakfast - although it was a bit empty for a Saturday early breakfast. The only criticism of the restaurant was that because of the materials used in the decor, the sound tended to bounce a bit much. It was sometimes difficult to have a conversation. The food, service, and knowledge still outweigh the noise. If we didn't live 2 hours away, we would definitely be there more often! Looking forward to another weekend getaway!

  • Stayed: June 2013, traveled as a couple
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Thank craftyxnature
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 19, 2013

The whole idea of 21C is outstanding: hotel + modern art museum + penguins = classy stay with whimsy. We've loved 21C in Louisville for years, and having another in Cincinnati is all good. The museum hotel is even next door to the Contemporary Arts Center. That said, we prefer Louisville for the quality of art and penguins (sculptures that grace the facade in Kentucky and "travel" the floors at night in both locations). Still, if you want a splurge in Cincinnati and love modern art: Go! Stay! Enjoy! Don't miss Healing Tiles by Brian Knep, Harvard Medical School artist-in-residence. It’s a profound interactive piece apropos for the region's main medical destination.

Stayed: July 2013, traveled as a couple
Thank JeyJ52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 13, 2013

Fun hip modern hotel with lots of art around every corner. The hotel staff/valet made us feel very welcome and went above and beyond. Must check out the rooftop bar for awesome views and fun! We will definitely stay here again very soon!

  • Stayed: July 2013, traveled as a couple
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Thank Ed Becky S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 11, 2013

As you know.. I stay in hotels all the time.. This hotel is amazing..

We love it.. We get 3 rooms each time.. Last time the rooms were extremely clean.. This time we were in 6th floor.. I don't know about my other rooms. But my room was a HC room.. The shower had 3 different colors of hair.. The night stand and tables were dirty. Coffee stains on the night stand.. Would I return.. Yes!! Because I think the housekeeper on that floor sucked.. Not all of them., I will request a different floor next time. If you in the area. Stay there..it's different..
Oh and the staff .. They are all awesome!!

  • Stayed: July 2013, traveled on business
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Thank Karen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Justin H, Guest Relations Manager at 21c Museum Hotel Cincinnati, responded to this reviewResponded July 12, 2013

Thank you for sharing your experience- your feedback is invaluable to improving the level of comfort and service we provide to our guests. I'm very sorry that your 2nd visit with us was not as memorable as the first. It's quite clear that we missed the mark and I would like to discuss the issues with you so that we may prevent a reoccurrence in the future. Please feel free to contact me if you would like to continue this discussion.

Thank you,

Justin Ham
Rooms Director
513.578.6606

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about 21c Museum Hotel Cincinnati

Address: 609 Walnut St, Cincinnati, OH 45202-2527
Phone Number:
Location: United States > Ohio > Cincinnati > Central Business District
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#1 Business Hotel in Cincinnati
#1 Luxury Hotel in Cincinnati
#2 Romantic Hotel in Cincinnati
Price Range: $189 - $292 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — 21c Museum Hotel Cincinnati 4.5*
Number of rooms: 156
Official Description (provided by the hotel):
Located adjacent to the Lois and Richard Rosenthal Center for Contemporary Art and across the street from the Aronoff Center for the Arts, 21c Cincinnati works to foster the ongoing revival of Downtown Cincinnati and strengthen its role as a cultural destination. Working with the Cincinnati Center City Development Corporation (3CDC), 21c renovated the former Metropole Hotel and embraced the architecture of the historic landmark to create an exciting new space for guests to experience genuine hospitality, view cutting edge contemporary art, and enjoy culinary experiences that celebrates the region's sustainable producers. ... more   less 
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Also Known As:
21c Museum Hotel Cincinnati Ohio

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