From day on of our stay they put us in an unfinished room without a shower curtain and curtains on the windows. After the second day they decided not to clean our room, replace our towels, refill coffee supplies, etc. We called front desk twice for them to clean our room and they said they would but never did. Front desk called back and told us they would send maid service to our room while we were gone and again they never showed up. Breakfast in the morning was lack luster and they didn't have juice when we went down there, but at least they had coffee, no hot foods, just cerial and muffins. The pool was outside and across the parking lot where we were being watched by neighboring apartments. Probably poor management and communication secondary to skimping employees, and cutting costs by keeping maid service from cleaning rooms. We booked this room after reading reviews on trip advisor however I would not recommend this hotel as there has to be better options in the area.
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- Also Known As:
- Hannaford Hotel Cincinnati
- Cincinnati Hannaford Hotel
- Best Western Plus Hannaford Inn & Suites Cincinnati, Ohio