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“Marginally average”

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Comfort Inn & Suites Eastgate
Ranked #30 of 49 Hotels in Cincinnati
Plano, Texas
Level Contributor
42 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Marginally average”
3 of 5 bubbles Reviewed July 1, 2014

I'll start off with the good....GREAT staff!!! Beverly in the breakfast bar was very friendly. I asked for directions to downtown Cincinnati and the guy at that front desk printed them out for me. The property is close to shopping and many restaurants. OK...now the bad...we had a smoking room and we are non-smokers. I believe the hotel was booked because there was a fast-pitch girls softball team staying there or I would have asked to switch to a non-smoking room. Huge hole in the bathroom near the shower head, burns in the carpet, iron that didn't really work the best. This property could use some updating. Also, lots of road construction in the area.

Room Tip: Get a non-smoking room on the second floor if you can.
See more room tips
  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MGWTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boris L, Public Relations Manager at Comfort Inn & Suites Eastgate, responded to this review, July 28, 2014
Dear MGWTraveler,

Thanks for your recent review. You have provided us with great feedback. I'm terribly disappointed to hear that your stay did not meet your expectations. As you mentioned, our hotel is definitely in need upgrade and the great news is that we are undergoing the needed renovations as we speak! We are making every effort to ensure that this renovation goes as smoothly and quickly as possible and we plan to be completely finished and have all amenities ready for the end of September. We hope that you will come check us out on your next visit! Thanks again for your comments!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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117 reviews from our community

Traveler rating
    32
    35
    22
    13
    15
See reviews for
47
24
5
19
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
Cincinnati, Ohio
Level Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed April 15, 2014

I can't say enough about the staff here. They were helpful and polite.

The location is about 3 minutes from entertainment, shopping, and food. And the 25 minute drive to downtown Cincinnati made this a great alternative to staying downtown.

  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank bluerog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Norwalk
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed April 8, 2014

We were a little disappointed at first because the front desk did not have our rate correct. Thank Goodness I had my printed confirmation with me. The desk clerk was appologetic and very nice. Our room was very nice and clean. The bed was very comfortable and we had a great night sleep.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kimberly L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
45 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed March 10, 2014 via mobile

The hotel was clean, comfortable and very friendly and helpful staff; especially, Bev from the breakfast bar. She was very nice and accommodating to all. Our grandson wanted milk before bed and the front staff got us his milk without any second thoughts. He was so happy.

Stayed March 2014
Helpful?
Thank MaryG1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Powell, Ohio, United States
Level Contributor
133 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 bubbles Reviewed February 23, 2014

We spent one night here this weekend. It is a nice looking hotel and I would stay here again. We reserved a king room with a pull out bed. This worked perfectly for our family of 3. The room was pretty big and there was a fridge and a microwave. Often, I don't like the smell of hotel rooms, this one was fine. The heat/ cooling was controlled by a unit on the wall under the window.

Breakfast this am was good. Hot foods included sausage and biscuits and waffles. There was yogurt, fresh fruit, muffins, bagels, etc.. Bev , the hostess, was very friendly.

We made a trip to the Jungle Jim's grocery which was about 5 minutes away. It was fun for a visit.

This area has a lot of construction right now ( Feb 2014) and it did cause traffic holdups.

  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 300hollyh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed February 21, 2014 via mobile

Stayed at this hotel during a line of bad thunderstorms. We were glad they had an empty room so we could get off of the wet roads. This was a clean room with a decent price. They had a great selection of breakfast items. Would stay again if ever back in the area.

Stayed February 2014, traveled on business
Helpful?
Thank Linss34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sparta, Canada
1 review
4 of 5 bubbles Reviewed February 17, 2014

Nice staff. Good breakfast. Good location. Clean. Good internet. Good cable. What more do you want? Arrived late but the room already had the heat on so that was a positive. Lobby and breakfast area nicely laid out.

  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JohnShaw2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Inn & Suites Eastgate

Property: Comfort Inn & Suites Eastgate
Address: 4421 Aicholtz Rd, Cincinnati, OH 45245-1527
Phone Number:
Location: United States > Ohio > Cincinnati
Amenities:
Beverage Selection Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #30 of 49 Hotels in Cincinnati
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn & Suites Eastgate 2.5*
Number of rooms: 72
Official Description (provided by the hotel):
Comfort Inn & Suites Eastgate hotel near Eastgate Mall. Enjoy a wealth of amenities in a convenient location when choosing the Comfort Inn & Suites in Cincinnati, OH. We are ideally located off of Interstate 275 near many of the area's top attractions, which include: Eastgate Mall Cinergy Field Paul Brown Stadium King's Island Amusement ParkGet refreshed in our inviting guest rooms, all of which feature cable televisions, hair dryers, coffee makers, wake-up services, irons and ironing boards. Additional amenities include: Free wireless high-speed Internet access Indoor heated pool Free coffee Free newspaper weekdaysYour Morning Breakfast is full of hot and delicious options, making breakfast at the Comfort Inn & Suites the perfect way to start your day. Enjoy our free hot breakfast featuring eggs, meat, yogurt, fresh fruit, cereal and more, including your choice of hot waffle flavors!Take care of basic business needs with access to copy and fax services, and for added convenience, free parking is available onsite.Make your reservation today at the Comfort Inn & Suites in Cincinnati, OH for a memorable stay in a great location, all at an affordable price. ... more   less 
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Also Known As:
Comfort Hotel Cincinnati
Comfort Inn And Suites
Comfort Inn Cincinnati
Cincinnati Comfort Inn
Comfort Inn & Suites Eastgate Cincinnati, Ohio

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