Agree with previous review but for somewhat different reasons.
Hotel hallway smelled of smoke; did get non-smoking room. After putting our stuff in room, left for family event and did not return till late. On returm, tried to schedule a wake-up call but phones (2) did not work, so I called hotel, explained (no one available to fix) and asked that my cell be called in morning. It was late - clock radio blinking and did not want to go to time and trouble to figure that out. We were told that a prior stayer had probably unhooked the phone line to connect to a computer but why isn't this part of standard room check when preparing for next guest?
Next morning, did not get wakeup call. I spoke to manager and he stated that he called my cell phone and got voice mail, then sent someone up to knock on door but we did not hear any knock, and my cell phone showed no answered or missed calls. Then, the hair dryer in bathroom did not work (told at desk likely that circuit breaker needed to be reset - but why was that not checked before we arrived?.
Room itself fine, with all standard amenities. AC quiet and worked well. Bed comfortable (did not like pillows but that is personal preference), had couch and good size desk / plenty of storage space, and room did not smell of smoke. Nice flat screen TV. Breakfast, which featured eggs and sausage in addition to standards (including waffle maker) was better than average, and lady who attended the breakfast room very nice and efficient.
Parking appeared to be limited - spaces tight. Location is fine - near lots of store and restaurants; convenient. And ice maker on our floor was broken.
I think someone should be checking to ensure all is ready (phone, electricity in bathroom) is ready between guests and that is not being done. Giving a middle rating cause if that issue is addressed, this would be a good choice for east site of Cincinnati.
- Official Description (provided by the hotel):
- Comfort Inn & Suites Eastgate hotel near Eastgate Mall. Enjoy a wealth of amenities in a convenient location when choosing the Comfort Inn & Suites in Cincinnati, OH. We are ideally located off of Interstate 275 near many of the area's top attractions, which include: Eastgate Mall Cinergy Field Paul Brown Stadium King's Island Amusement ParkGet refreshed in our inviting guest rooms, all of which feature cable televisions, hair dryers, coffee makers, wake-up services, irons and ironing boards. Additional amenities include: Free wireless high-speed Internet access Indoor heated pool Free coffee Free newspaper weekdaysYour Morning Breakfast is full of hot and delicious options, making breakfast at the Comfort Inn & Suites the perfect way to start your day. Enjoy our free hot breakfast featuring eggs, meat, yogurt, fresh fruit, cereal and more, including your choice of hot waffle flavors!Take care of basic business needs with access to copy and fax services, and for added convenience, free parking is available onsite.Make your reservation today at the Comfort Inn & Suites in Cincinnati, OH for a memorable stay in a great location, all at an affordable price. ... more less
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- Also Known As:
- Comfort Inn And Suites
- Comfort Hotel Cincinnati
- Comfort Inn Cincinnati
- Cincinnati Comfort Inn
- Comfort Inn & Suites Eastgate Cincinnati, Ohio