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Residence Inn by Marriott Cincinnati Downtown/The Phelps
Ranked #2 of 51 Hotels in Cincinnati
Certificate of Excellence
Reviewed March 15, 2013

Spent the weekend at this two year-old hotel in a vintage building in downtown Cincinnati. While there we hosted a birthday party for a friend in a room off the hotel bar. The friendly hotel staff went out of their way to be helpful and accommodating, and the party was a big success. The suites on the top floors are huge and comfortable. Many of them have great views of downtown Cincinnati and the Ohio River. Situated in a relatively quiet area of downtown, overlooking the river and a park, and just down the street from the Taft Museum, the hotel has a great setting. Only drawback is that it is a bit removed from the heart of downtown, so there aren't a lot of restaurants nearby. Aside from that, it's a great place and we would readily stay there again.

Room Tip: Go for a suite if you can. Ask for one facing the river.
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  • Stayed: March 2013, traveled with friends
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2  Thank JoeFormaggio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DavidMeisner-GM, General Manager at Residence Inn by Marriott Cincinnati Downtown/The Phelps, responded to this reviewResponded March 16, 2013

Thank you for the excellent review! We are all very happy to hear that we were able to help make your friend's birthday party a success. Our staff truly embraces our goal of providing the best service in the nation and it is great to hear that you found our team to be as helpful and accommodating as you did.

We hope that your travels will bring you back to Cincinnati and that you will once again get an opportunity to experience our great hotel.

Thank you!

David Meisner
General Manager
david.meisner@marriott.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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615 - 621 of 769 reviews

Reviewed March 15, 2013

At hte heart of downtown Cincinnati / business district, facing the Head office of P&G impressive twin towers. This hotel offers amazingly big mini apartments but with full hotel service. The hotel is well kept, staff is as friendly as it gets and I strongly reccomend. I've been their 4 times already and will keep on staying their whenever in the neibourhood.

Room Tip: All rooms have good location, no need for a special location in order to enjoy.
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  • Stayed: January 2013, traveled on business
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1  Thank amirdavi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DavidMeisner-GM, General Manager at Residence Inn by Marriott Cincinnati Downtown/The Phelps, responded to this reviewResponded March 16, 2013

Thank you for the great review and thank you for making us your home away from home! We certainly look forward to your 5th stay with us!

Thank you!

David Meisner
General Manager
david.meisner@marriott.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 14, 2013

We booked the Residence Inn in Cincy because we were looking for a nice hotel where we could get a suite with separate bedroom because we had our 21 year old with us. I am always a little leery of these types of hotels, as they tend to be pretty basic with no personality or appeal, but it had what we needed and available so I booked it. Boy, oh, boy was I surprised. This is a beautiful hotel set in a historic building with views of Lytle Park, the Taft museum and the ballpark on a quiet but very convenient side of town. We were able to walk to the entertainment district in Over the Rhine and around Fountain Square. It is even in walking distance to Newport via the walking bridge across the Ohio River. It has a nice full service bar in the lobby and a very courteous staff all around.

The breakfast was definitely adequate. Not the largest or best selection I have seen, but certainly has something for everyone's taste.

There were only a couple minor details that I see could be improved upon. 1. the furniture in the living room was not the most comfortable and had bit of an institutional feel to it. The pull out bed was not horrible as they can be, and we did not feel the bar, but when folded back into the couch, the couch was not great. 2. I always think it is a nice thing, and aded touch to have bottled water in the room upon arrival. This may sound picky, but I travel a lot, and you never know how the local water is out of the tap. A bottle is nice to have upon arrival.

Other than the little detail above, this is a fantastic hotel - especially for the money. I will definitely use this hotel on my future stays in Cincinnati. Bravo!

The room was well appointed with a vert nice sized and well equipped kitchen, large bathroom off the bedroom and ample space for the family to lounge and relax.

  • Stayed: March 2013, traveled with family
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1  Thank wickerlamp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DavidMeisner-GM, General Manager at Residence Inn by Marriott Cincinnati Downtown/The Phelps, responded to this reviewResponded March 16, 2013

Thank you for sharing your feedback on your experience while staying with us. We are very happy to hear that we were able to provide a nice surprise with our beautiful historic building and that you found our suites to be spacious and well appointed.

Thank you for sharing your comments about the sofa bed and the bottle water, it is truly the feedback of our guest that continue to ensure we are addressing and proactively providing all the necessities for a comfortable and enjoyable stay and I assure you your feedback will be used to make our hotel a better place for all of our guests.

We look forward to your next trip to Cincinnati and your next stay with us.

Thank you!

David Meisner
General Manager
david.meisner@marriott.com

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Reviewed March 11, 2013

The Residence Inn in downtown Cincinnati is the perfect place to stay when visiting for events in the Northern KY/Cincinnati area. It is within walking distance of a lot of great restaurants and a short drive to other favorites in the area. Most have valet parking. Of particular note is that you have to pay a fee for parking at the hotel. Your car is taken by a valet to parking behind the hotel. That is a minor inconvenience. The hotel’s rooms are very spacious with kitchens that have a full size refrigerator, dishwasher, two burner counter top range, and microwave. Views out of the room vary from looking at adjacent buildings to parks so if you prefer a certain view you should request on your reservation request. The staff does everything they can to accommodate the guests. For families there is no pool so you should take this into consideration if you want one to give the children play time. We are emty nesters so that is not an issue for us.There is a full bar and pub grub but the normal Residence Inn complimentary breakfast is available. The breakfast is good and made by chef/cooks who circulate during the breakfast meal. This is our second time staying at this Residence Inn and our experience has been great both times. Highly recommended.

Room Tip: As stated above if you want a specific view put it in your reservation request. The last time we loo...
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  • Stayed: March 2013, traveled with family
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1  Thank John L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DavidMeisner-GM, General Manager at Residence Inn by Marriott Cincinnati Downtown/The Phelps, responded to this reviewResponded March 16, 2013

Thank you again for sharing your feedback on your hotel experience, it was great to get a chance to meet and speak with you before you departed. We are very excited that your second stay was a success and we truly look forward to your third stay with us! I assure you we will continue to fine-tune our operation and make the third stay even better.

Thank you!

David Meisner
General Manager
david.meisner@marriott.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 10, 2013

I love this place! My husband and I recently stayed for a night to attend a concert in Newport - and we wished we could have stayed longer! The hotel is lovely and in a quiet part of downtown, yet in walking distance to a lot of restaurants, bars, etc. It was a quick taxi ride to Newport. The building appeared historical but everything on the inside has been impeccably renovated and seemed sparkling new. All of the staff we encountered were incredibly friendly. The suite was large with a sitting area and full kitchen, and a separate bedroom. Nice bathroom, super comfortable bed, great breakfast buffet in the morning. The Residence Inn gets two thumbs from me, and we can't wait to come back!

  • Stayed: February 2013, traveled as a couple
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2  Thank abbalish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DavidMeisner-GM, General Manager at Residence Inn by Marriott Cincinnati Downtown/The Phelps, responded to this reviewResponded March 12, 2013

Thank you for the great review of our hotel. We are extremely happy to hear that you enjoyed your stay and most importantly that you found our staff to be friendly and our suites to comfortable and spacious. It is also great to hear that you enjoyed the building itself, I would have to agree that it is a great balance of old world character and modern amenities.

We look forward to your next trip to Cincinnati!

David Meisner
General Manager
david.meisner@marriott.com

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Reviewed March 8, 2013

Best service, best property, best everything. Can't beat the location, can't beat the service and by far the best Residence Inn in the nation.

There for a night out in town and everything was perfect. I always stay at the Hilton Netherlands which is a very nice hotel but renovations would be nice. This Marriott is brand new and its historical building makes it seem like your not in Cincinnati. Will never stay anywhere else. The GM was very accommodating and I can't wait to come back.

Thanks and se you in the future!

Stephen

Stayed: March 2013, traveled as a couple
1  Thank Stephen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DavidMeisner-GM, General Manager at Residence Inn by Marriott Cincinnati Downtown/The Phelps, responded to this reviewResponded March 12, 2013

Stephen,

Thank you for the great review of the hotel. The team is excited to hear that you enjoyed your stay and that you found everything to be perfect. Perfection is our goal and I assure you we will continue to push ourselves to a perfect experience for our guests each and every time.

We look forward to your next stay!

David Meisner
General Manager
david.meisner@marriott.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 6, 2013

Stayed here one night before a business meeting and was not disappointed. The room was very large and clean and updated. The historic building in charming and set behind a beautiful park. I came on a Sunday and left early for a morning meeting so I was able to park at the meters out front and that was super convenient. My room had a kitchenette with everything you would need for a long term stay and I noted that they would even be willing to go grocery shopping for you.

Enjoyed an evening meal in the restaurant/bar. Very cool and comforatble place, although my chopped cobb was not something I would order again (low quality), but my husband's sliders were great and so were the homemade chips.

All in all everything was nice and comfortable and staff very friendly, would definitely recommend it to anyone staying in downtown Cincy.

  • Stayed: February 2013, traveled on business
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Thank AuntBee13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DavidMeisner-GM, General Manager at Residence Inn by Marriott Cincinnati Downtown/The Phelps, responded to this reviewResponded March 8, 2013

Thank you for taking the time to write your review of the hotel. I am very happy to hear that you found our suites to be comfortable, met your needs and that you found our service to be friendly. We have set very high standard for the level of service and product we expect to provide to each and every guest and it is great to know we are hitting the mark.

Additionally, thank you for sharing your feedback on our Cobb salad, I assure you I will personally work with my culinary team to redeveloped our Cobb salad and ensure it is of the highest quality using on the best ingredients available.

We hope to see you again when your travels bring you back to our great city!

David Meisner
General Manager
david.meisner@marriott.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Residence Inn by Marriott Cincinnati Downtown/The Phelps

Address: 506 E 4th St, Cincinnati, OH 45202-3303
Phone Number:
Location: United States > Ohio > Cincinnati > Central Business District
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Wheelchair access
Hotel Style:
#3 Business Hotel in Cincinnati
#3 Romantic Hotel in Cincinnati
Price Range: $190 - $303 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn by Marriott Cincinnati Downtown/The Phelps 3*
Number of rooms: 134
Official Description (provided by the hotel):
Housed in the historic Phelps Building in the heart of downtown Cincinnati's business district, Residence Inn by Marriott Cincinnati Downtown/The Phelps is an extended-stay Cincinnati hotel that blends old-world splendor with modern amenities. Come stay with us and enjoy our comfortable accommodations, whether you're traveling for business or for pleasure. Our Cincinnati extended-stay hotel is an all-suite hotel featuring free daily breakfast, a fitness center, complimentary Wi-Fi, a business center and meeting rooms, and an ideal location close to Downtown Cincinnati's top businesses and attractions. Great American Ballpark, Jack Cincinnati Casino, Duke Energy Convention Center, and more are close by. ... more   less 
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Also Known As:
Residence Inn Cincinnati Downtown Hotel Cincinnati
Residence Inn By Marriott Cincinnati Downtown/The Phelps Ohio

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