I travel on business and have used this hotel a few times a month since it opened. It's always been a good option for me. Yesterday, I returned to the hotel to find my zipped up suitcase had been tampered with and found that my Ipad, which was buried at the bottom of one of the zipped up compartments (under other stuff- some had to dig) had been stolen. I reported it to the manager who was not particularly helpful including leaving me on my own in a city I'm don't live to figure out how to file the police report. They know exactly who was in my room, but that hasn't gotten my ipad back and they are treating me like it's my fault. First they said "we want you to be safe and you can leave anything locked in your room especially out of sight." Then when I asked about insurance and the police they said "it's really your fault for leaving your bag in the room." I have been traveling for almost 20 years and I've never been treated like this. To top it off, I had the bill for the two day stay under my door this morning. Feel free to stay here but don't leave anything in your room- ever. Certain that this cuts down on the convenience factor for most travelers.
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- Also Known As:
- Springhill Suites Cincinnati Midtown Hotel Cincinnati
- SpringHill Suites Cincinnati Midtown Ohio