I was a sponsor working the P&G Alumni event and decided to book a room last minute. Have been Platinum Marriott member forever and decided to merge my loyalty account with SPG as I finally had a reason to do so. The status change was recognized at check in and I received a nice upgraded room. The room itself and the housekeeping staff were great. Great pillow selection!
Also, we had food provided at the conference and it was REALLY GOOD! Nice selection of options and the Thursday night Gala "dinner by the bite" was great (loved the Sushi Bar).
In closing, I really appreciated the Westin and all of the team members - the unsung heroes - who go about their jobs with a service mindset. But the real reason I am writing this review is to call out a specific Westin team member - Albert. I worked 18 hour days for 4 days and saw him continuously during that time. He always had a smile - asked me if I needed anything - and was just so enthusiastic that it rubbed off on my "not always happy" personality.
Great job team Westin!
Mark the sign guyMore
- Free Wifi
- Breakfast included