This property is tucked away in an office park behind the King's Auto Mall. It is twinned with a Springhill Suites by Marriott next door. Without a GPS, it may be difficult to locate, but it was definitely worth our effort. All of the staff we interacted with were well trained, professional and "on their game," from Lisa and Randi on the phone to Beth at check in and Jason at check out. If you are unfamiliar with TownePlace Suites, it is a hotel designed for longer stays with a full kitchen in each suite. They like one night stayovers as well if they have space available. The place was well maintained and we received a letter stating that they were in the process of renovations and would soon be repaving the parking lot. Beth, when checking us in, apologized that she could not give us a requested suite on a higher floor. All the decor is bright and cheery. Exterior doors are all protected by key card locks for guest security. There is an outdoor pool which was closed for the year. The surprise was that they now have a dedicated breakfast room and an expanded breakfast. The last TownePlace I stayed at a few years ago had a very limited grab and go breakfast and you had to eat it in your room or in your car. Because of the kitchenettes in the suites, they did not offer any hot items but had a nice selection of fruit, cereal, yogurt, pastries and such. The entire property is no smoking. Our only problem was that the one TV channel my wife and I wanted to watch a game on cut in and out every 10 seconds and became pixilated. No other channel had that problem so it might have been an issue with the network or satellite. I'm a hard reviewer so I'm going to give them a 4.75 out of 5 because of the TV problem. Otherwise it was perfect.
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- Also Known As:
- Towneplace Suites Cincinnati Northeast Hotel Cincinnati
- TownePlace Suites Cincinnati Northeast/Mason Ohio