The waitress called my husband’s employer to complain about her tip. WHO DOES THAT?
It was the Cayuse Release weekend and we knew it was going to be busy and so we made reservation for dinner for 4 people 2 months ahead of time. We showed up on time that Sunday evening and were shown to a table for 2. We told them that the table was too small and asked to be seated at an adjacent empty table for 4. We were told that the table was reserved. We reminded them that we made our reservation 2 months ago and we were not told that they could only seat us at a table meant for 2 people. The waiter asked us to wait and that he would see what can be done. The waitress came to us and said that they couldn’t do anything and that’s all they had and she asked if that was alright with us and if we were still going to dine with them. We told her that it was not alright because we made reservation months ahead but we will stay and dine there. (Where else were we going to go on a Sunday evening with no reservation on a busy weekend in Walla Walla?)
As we sat down at the cramped table, we discussed how we were not happy with having to sit at a table meant for two but we were going to do it anyway as we had really looked forward to dining there. Our waitress overheard our conversation and confronted us and asked us again if we were happy with the seating arrangement. We all looked at each other in shock. We told her that we were talking among ourselves and she had no right to interrupt. We reiterated our displeasure with being seated at a table meant for 2 people when we had made reservation 2 months prior. She then told us that if we didn’t like it we could always eat somewhere else. I had to calm my husband down; and our guests were shocked and embarrassed by the whole situation.
We decided that we would stay and dine because we were not about to be thrown out of a restaurant by this impudent waitress. And we can show her what we think of her by leaving her a paltry tip as a statement. The meal went off fine and we loved the food. We were not going to let her spoil our evening and to be fair, she recovered and was an adequate waitress by bringing us our food.
At the end of the evening, we decided to leave her a 10% tip on a $180 bill instead of the $5 tip that we had originally decided. The next day at the bed and breakfast that we stayed at, we found out from the couple who ended sitting at the 4-top that their friends made the reservation only a week prior to that Sunday evening. Apparently their friends knew the owner. Evidently they gave our table to someone else who had more local connection. We were not happy with the whole episode but were willing to overlook the whole thing because it wasn’t worth pursuing it further.
Later that week, my husband told me that the waitress, KIMI, had called his employer to complain about the tip we left her. I guess she forgot to tell my husband’s employer that she was rude, arrogant and less than helpful. I had no idea that a 10% tip was considered less than adequate considering that she was not hesitant about telling us to “go dine somewhere else”. In some countries, a 10% tip would be considered more than generous and we certainly would not have to put up with her snotty attitude and sense of entitlement.
The food was good but the customer service was deplorable.