I came to Walla Walla for the 2010 Wine Bloggers Conference and the town setting and locale was very nice for the venue. The conference hotel in town was sold out so we were placed at hotels on the outskirts of town including the Comfort Inn. It cost about $10 each way downtown by taxi so over 3 days this added up.
The staff at the Comfort Inn was very friendly but the management has understaffed the hotel. Simple things like calling the operator can take 10 minutes for someone to pickup because the front desk staff is driving someone to the conference or taking care of other matters in the hotel.
Trying to get any assistance from the hotel staff was greeted with a friendly but unaccomodating reply that they were too busy to assist me. For exampel, I asked the front desk to call me a taxi and they said that they could not call them. They gave me the phone number and asked me to call the taxi because they were understaffed.
As far as accomodations, the rooms were clean and the hotel had a pool. The gym was poor with only two shoddy treadmills and a bicycle. Actually the treadmills were a safety hazzard as they slipped consistently when I tried to jog.
The small bar and lounge was poorly staffed and the service friendly but cumbsy. Think green 21 year old bartenders and alot of "I don't know" answers.
The Internet speeds were very good and Internet was included in the price of the room. The breakfast buffet was nice and accomodating.
Overall, I would avoid this hotel unless you needed to stay here. The owners should be ashamed at the low staffing levels and the training their staff has in basic customer communications. It's a mickey mouse management process.
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- Also Known As:
- Comfort Inn Walla Walla
- Walla Walla Comfort Inn
- Comfort Inn Hotel Walla