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“Food was good, service was awful”

Whitehouse-Crawford Restaurant
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Ranked #8 of 134 Restaurants in Walla Walla
Certificate of Excellence
Cuisines: American
More restaurant details
Restaurant details
Good for: Large groups, Local cuisine, Business meetings, Special occasions, Romantic
Dining options: Dinner, Late Night, Full Bar, Parking Available, Private Dining, Reservations, Seating, Serves Alcohol, Waitstaff, Wheelchair Accessible
Dining style: Fine Dining
Cross street: 2nd Avenue
A TripAdvisor Member
“Food was good, service was awful”
Reviewed September 11, 2005

I took my husband here for his birthday on 9/4. We felt fortunate that we were able to land a reservation here since everyone raved about it so much. It was the Holiday weekend, so we weren't sure we would be able to get in, but we did, and we were delighted to see the atmosphere and excited about the prospect of dining there.

Unfortunately, the delicious food was outweighed by terrible service! We waited anywhere from 20-30 minutes after finishing each dish before the waitress came back around. The water servers were more present than our waiter. My husband, who is extremely patient, was becoming less so by the time we had been there for close to two hours and were eagerly tring to pay the bill. The Manager, or whomever was walking around dressed nicely and looking at all the tables, never asked us how we were enjoying ourselves. If he had taken the time to do that, my impression of the restaurant would be more positive. I think even some of the cooks noticed how long we were sitting there because they looked over several times as if an awe that we were still there.

Two hours to serve two people seems a bit slow to me. I'm all for taking one's time to enjoy the company of another person, etc. etc.; however, we were eager to move forward at the appropriate time, but no one ever came around.

It is highly unlikely that we would re-visit this restaurant again based on the lousy service.

Kathy S.

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457 reviews from our community

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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Danish first
  • English first
  • French first
  • Portuguese first
  • Any
English first
A TripAdvisor Member
“Great atmosphere, great food”
Reviewed July 7, 2005

Whitehouse Crawford is that rarest of restaurants: expensive and worth it!
The simple, yet elegantly remodeled saw mill in which it resides is a great space for dining and people watching. The space is beautiful, elegant, and comfortable, without pretention. A well balanced menu offers delicious dishes that are done exactly right with decent sized portions. The staff is friendly and attentive, without overdoing it. The wine selection is amazing, if pricey. Everyone at our table agreed: if you can only go to one restaurant while in Walla Walla, this is it!

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6 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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