I would not recommend this hotel to anyone. The hotel manager Liz is horrible and very rude. I was called by first name at first by all the hotel employees, but after I made a complaint to the main headquarters office concerning my hotel bill being charged different and since it could not be resolved locally ,from what I had reserved my hotel room rate at all of the employees changed their attitude. They staff ended up being very cold and their customer service went down hill. I ended up cancelling my rest of my room reservations that I had booked in advanced for a month. My opinion based on lousy customer service this hotel does not meet expectations & I would not recommend it to no one.
- Official Description (provided by the hotel):
- Surrounded by wineries,and vineyards,the Holiday Inn Express Hotel welcomes you. Whether you are here for business or pleasure, our location offers easy access to all this community has to offer. The Balloon Stampede, Winery Barrel Tastings, graduations/ events, Walla Walla County Fair, sporting events, art, car and horse shows are a few events held in our historical town. We have 81 spacious rooms, an indoor pool and spa, 24-hour fitness room and business center. We serve a complimentary super deluxe Continental breakfast and every night we make fresh baked cookies and milk. All of our rooms offer either king or queen size beds, microwaves, mini-fridges, irons and ironing boards. Corporate travelers enjoy over-sized desks and ergonomic chairs plus free high-speed wireless and hard wired Internet access. Whether you are in town to sample one of our award winning wines, visiting our beautiful historic downtown , or just getting away to relax, Walla Walla and the Holiday Inn Express have just what you need!! Stay smart at the totally smoke free Holiday Inn Express Hotel. ... more less
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- Also Known As:
- Holiday Inn Express Walla Walla Hotel Walla Walla
- Holiday Inn Walla Walla
- Walla Walla Holiday Inn