We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Awesome customer service”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Super 8 Walla Walla
Ranked #7 of 15 Hotels in Walla Walla
Lapwai, Idaho
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Awesome customer service”
Reviewed February 10, 2014

I booked my reservation through Travelocity and booked my room for the wrong day on accident and when I tried to call to have them change the day through Travelocity I was transferred multiple times and could hardly understand the person I was speaking to finally I got a lady that agreed to change the day but was trying to charge my card for it after I already paid for it and only wanted the day changed. She told me that was the only way to do it and I had to call super 8 for a refund. So when I got to super 8 the front desk person Joe helped me out by arguing on the phone with them trying to get the day changed. He multi tasked and stayed on the phone being transferred four different times and trying to get through to a manager because obviously these people had no clue of what they were doing. After over an hour of being on hold and transferred he got through to a manager and got him to change the day but I still had to come out of pocket 20$ even though I paid for the room already. This was not Joes fault but Travelocitys. I will not go through Travelocity again they have poor customer service and are rude and don't care about their customers. All they had to do was change the day! Super 8 and front desk person Joe were outstanding. He went above and beyond his job to try to help fix the problem. He was polite and had excellent customer service. So if you go to walla walla stay at super 8:)

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Lsdishion
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jenn-Super8, Front Desk at Super 8 Walla Walla, responded to this review, March 19, 2014
I'm sorry your experience with Tavelocity was so horrible. Please next time call us directly at 509-525-8800 and we can get you a reservation without the hassle.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

347 reviews from our community

Traveler rating
    67
    124
    97
    32
    27
See reviews for
155
70
34
48
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Spokane, Washington
1 review
Reviewed February 8, 2014

Here on a work assignment I needed affordable accommodation. For the rate I paid this is a great value. The place doesn't quite have the sparkle of a great property. The Whirlpool was not hot enough. The room a little drab. The low price attracts pit bull owners and people that listen to rap music. So request a room in the quiet part of the motel.

Stayed February 2014, traveled on business
Review collected in partnership with Super 8

Helpful?
Thank Gregory A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clarkston
1 review
Reviewed December 3, 2013

The stay was average. The rooms are standard. The bed was uncomfortable. When it came time to check out I was charged $12.00 more then the price I was quoted online when I booked the room.

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8

Helpful?
Thank Steven L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Walla Walla hotels
2.0 mi away
Best Western Plus Walla Walla Suites Inn
3.3 mi away
Holiday Inn Express Walla Walla
3.2 mi away
Comfort Inn & Suites Walla Walla
Show Prices
Show Prices
Show Prices
2.0 mi away
Quality Inn & Suites
Quality Inn & Suites
#8 of 15 in Walla Walla
254 reviews
2.0 mi away
Motel 6 Walla Walla
Motel 6 Walla Walla
#12 of 15 in Walla Walla
86 reviews
0.3 mi away
Capri Motel
Capri Motel
#10 of 15 in Walla Walla
36 reviews
Show Prices
Show Prices
Show Prices

Been to Super 8 Walla Walla? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Super 8 Walla Walla

Property: Super 8 Walla Walla
Address: 2315 Eastgate Street North, Walla Walla, WA 99362-1558
Phone Number:
Location: United States > Washington > Walla Walla
Amenities:
Business Center with Internet Access Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Walla Walla
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Walla Walla 2*
Number of rooms: 100
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Orbitz, TripOnline SA, Travelocity, Priceline, Hotwire, Cancelon, getaroom.com and HotelQuickly so you can book your Super 8 Walla Walla reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Walla Walla Super 8 Hotel Walla Walla
Walla Super 8 Hotel
Walla Walla Super Eight
Super Eight Walla Walla

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing