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“terrible beds” 3 of 5 stars
Review of Quality Inn & Suites

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Quality Inn & Suites
Ranked #8 of 14 Hotels in Walla Walla
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224 reviews from our community

Traveler rating
    66
    56
    55
    28
    19
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
  • English first
  • German first
  • Any
English first
Tacoma, United States
1 review
5 of 5 stars Reviewed July 6, 2014

Our stay at the La Quinta Inn was so pleasant and convenient to everything we wanted to see and do in and around Walla Walla. The staff was helpful and accomodating. Thanks for such a pleasant experience.

  • Stayed June 2014, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with La Quinta

Helpful?
Thank Paula O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tonya D, General Manager at Quality Inn & Suites, responded to this review, July 21, 2014
Dear Paula O:

We appreciate your feedback and are pleased to hear that you had an enjoyable stay at Walla Walla La Quinta. We look forward to providing you with exceptional service in the future.

La Quinta continuously strives to create memorable moments with our guests, through people first service, clean and comfortable accommodations. We stand by our commitment to serving our guests to our best ability and hope to always exceed your expectations.

Look forward to seeing you again.

Tonya Dundas
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Spokane, Washington
Level Contributor
101 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 stars Reviewed July 2, 2014

Towels and bedding could use a better cleansing system, some stains etc., not dirty, just not white. In general, it was clean and conveniently located near town. Appears to be newer or have had a recent upgrade.

The main thing I wanted to say is not about hotel, but Walla Walla. Be prepared for a VERY SLEEPY town. Adorable, yes. But we stayed early July and it was 90 degrees and wanted to do more in the evening. Almost everything is closed in the town after 5 or 6. We had only a couple dinner choices. What was sad was that in the evening, we so many couples, including internationals, all roaming looking for food and ready to spend some money on their vacation.

Room Tip: Dude at front desk was efficient and organized, but had the personality of a pet rock. Did not crac...
See more room tips
  • Stayed June 2014, traveled as a couple
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank Kari R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Damascus, Oregon
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed July 1, 2014

Nice hotel. You could hear the people in the room above us too much when they walked around but the beds were the most comfortable we have ever slept on in a hotel! Decent shower too. Would definitely go back!

  • Stayed June 2014, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank ADJD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tonya D, General Manager at Quality Inn & Suites, responded to this review, July 21, 2014
Dear ADJD,

Thank you for your comments and staying with us when you visited Walla Walla. Oue Euro top mattresses we believe are the most comfortable ever and we are glad you enjoyed them. We look forward to showing you that we are working hard to make sure each visit meets your expectations.

Sincerely,

Tonya Dundas
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bainbridge Island, Washington
Level Contributor
3 reviews
4 of 5 stars Reviewed June 30, 2014

This is a clean, well run La Quinta with comfortable beds. The breakfast was ok but they ran out of some of the food before 8 am when I got there. Couldn't wait for them to replenish so made do with what was left.

  • Stayed June 2014, traveled solo
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Review collected in partnership with La Quinta

Helpful?
Thank Lisa A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tonya D, General Manager at Quality Inn & Suites, responded to this review, July 15, 2014
Dear Lisa:

I appreciate you taking the time to tell us about your stay. I also appreciate the comment about the breakfast and I canassure you that I will take the steps necessary to make sure this situation does not arise again. Your satifaction and continued trust in La Quinta Inn is our top priority. We look forward to seeing you again.

Sincerely,

Tonya Dundas
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle
Level Contributor
87 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
5 of 5 stars Reviewed June 14, 2014 via mobile

We arrived Friday night without reservations. We had just come in from Boise Idaho on a motorcycle. We had endured rain, wind, slick roads and semi trucks. We were wiped out. The manager have us a free upgrade to a room with a jacuzzi. We were so grateful.

The room was clean and very comfortable. The jacuzzi was perfect. In the room was a bag of Amos chocolate chip cookies and water. Nice touch.
Breakfast was good. Eggs, waffles, yogurt, juice, toast, cereal and biscuits and gravy. Served from 6am to 10am.
Their pool and jacuzzi is open 24 hours.
It's within walking distance to town. There's plenty of wine tasting rooms that are open till 5pm.

I recommend this hotel. Our rate was $109 on a Friday night. That's awesome.

Stayed June 2014, traveled as a couple
Helpful?
1 Thank debging
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tonya D, General Manager at Quality Inn & Suites, responded to this review, June 19, 2014
Thank you for your great comments! I remember checking you in and I am happy to hear that you were satisfied! I hope to see you again in the future.

Sincerely,
Tonya Dundas
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Quality Inn & Suites

Property: Quality Inn & Suites
Address: 520 N 2nd Ave, Walla Walla, WA 99362 (Formerly Walla Walla Inn)
Phone Number:
Location: United States > Washington > Walla Walla
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Walla Walla
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 61
Reservation Options:
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Also Known As:
La Quinta Walla Walla Hotel Walla Walla
Walla La Quinta
Walla Walla La Quinta

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