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“Acceptable” 3 of 5 bubbles
Review of Candlewood Suites Vicksburg

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Candlewood Suites Vicksburg
Ranked #10 of 30 Hotels in Vicksburg
Virginia
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Acceptable”
3 of 5 bubbles Reviewed August 31, 2012

We came with my family and for business so we needed a place that was good for extended stay and included a kitchen. Generally, it was a good place. However, it was not clean. My 1.5 year old who was still crawling got filthy and I ended up cleaning the linoleum floor myself while we were there. After that, I cleaned everything my baby touched that I could. Additionally, it is visibly poor construction inside and has been quickly constructed. This hotel will be falling apart and soon. Made me wonder if the structure had been slapped together as ill as the inside. Stay there if you must but I cannot whole heartedly recommend it.

  • Stayed September 2011, traveled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank purpleapple7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Candlewood Suites Vicksburg, responded to this review, September 24, 2012
Dear purpleapple7,

Thank you for taking the time to post your comments. I'm sorry you were unhappy with the cleanliness of the property. This is definitely not up to our standards and we are constantly working on improving the quality of service provided. Rest assured that this concern will be forwarded to the Housekeeping Department. I appreciate your feedback as this is our best resource for improving guest services. We hope you give us a chance in the future to show you how great our hotel is.

Sincerely,

Karen G.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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85 reviews from our community

Traveler rating
    33
    26
    14
    3
    9
See reviews for
23
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Vicksburg, Mississippi, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed October 23, 2011

If you are staying in Vicksburg for work or extended stay, one week in this hotel is enough. Poor housekeeping and poor waste disposal in hallways. Front desk staff are friendly. Try The Valley for anything longer than a week.

  • Stayed August 2011, traveled on business
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank Annette E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Higham Ferrers, United Kingdom
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 bubbles Reviewed June 30, 2011

We booked Candlewood Suites not realising that we'd booked 'Suites' - drrr. We were travelling using hotels offering breakfast, so this was somewhat unexpected. That said, the room was large enough for our needs, well appointed, full service kitchen. Front of house staff were very helpful and we'd recommend this hotel. No problem using this chain again - next time we'll know to provide our own breakfast!

  • Stayed June 2011, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank gillyvegas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lindale, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed March 20, 2011

My family and I recently visited Vicksburg for Spring Break, we stayed for 5 days. When we checked in, our information and room key was waiting on us and all I had to do is show ID, credit card and sign. The room was very clean! The beds were very comfortable. The pool is in a separate building directly outside of the back door which we loved because the kids did not have to be quiet, they could enjoy themselves. The service was great, anything I asked for was given to us with a smile. My FAVORITE thing about our stay was that there was not people in our room at all. Housekeeping has a daily or weekly service. This means that I did not have to worry about some one going through my belongings. We absloutely had a fabolous stay and will use Candlewoods Suites again anytime.

  • Stayed March 2011, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Tina75701
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
whit89
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed March 19, 2011

My husband and I stayed here overnight so that we could do a little casino play together. Everything here was great from location, check in to check out. The hotel is right off the I-20 exit, next door to walgreens, with a central location. Alex was very friendly at the desk and made me feel very welcomed! Our room was stocked with a full size refrigerator, stove top, microwave, dishwasher, and the necessities for cooking/ eating. Free popcorn in the microwave, complimentary free sodas. The mattress was a Sealy posturepedic- slept great! This hotel is new and everything is very clean. Pets are welcome, which was a must for us with our puppy! If we ever go to another location with a Candlewood suites-- that is where we will be staying!! :)

  • Stayed March 2011, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank whit89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mesquite, Tx
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed February 14, 2011

I've stayed here in the past when it was brand new. I normally stay just one night while traveling from Texas to Florida. On the positive side... clean room, comfortable bed and staff was great... even the housekeeping staff. On the negative side.. only one phone out of the two worked. High speed Wi-Fi is a joke. Only got 1/2 of a bar and kept loosing internet access. Another biggie was that the door lever really needs to be checked into. I entered the room just fine but when I got ready to leave the door would not open. I had to call the front desk for help to get out! The dead bolt wasn't engaged so I had no idea why it wouldn't open. Found out, by myself, that the little knob that engages the dead bolt has to be perfectly vertical and it was kinda loose so you really had to play around with it. When I tried getting back into the room again I couldn't. Housekeeping was nearby and she had to help me and even then we both had a hard time getting the door to unlock & open. The light would flash 'green' but the lever to open the door would not work.
I had to report these issues when checking out so hope the next person that stays in this room doesn't have the same problems I had. If a fire broke out god help us.

  • Stayed February 2011, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank yankeetexan65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karlsruhe, Germany
Level Contributor
111 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 bubbles Reviewed January 28, 2011

We had a couple of days to stay in Vicksburg - we ended up at the Candlewood based on tripadvisor reviews. They were true - the hotel is faiirly new and provides you all you need - decent kitchen, good enough to cook y hot breakfast, good bedding, work table and a good bath room.
The provide washing machines and dryers free of charge, they have a gym and a snall shop in the hotel.
The only thing is - as most of US hotels - it is very loud while tranfering noise from the top or neighbour rooms. Also do not stay too close by the elevator - the sound signal is quite loud.

Biut as said in my top line - great value for money

  • Stayed January 2011
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank shaquelle_la_01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Candlewood Suites Vicksburg

Property: Candlewood Suites Vicksburg
Address: 1296 S Frontage Rd, Vicksburg, MS 39180-5300
Phone Number:
Location: United States > Mississippi > Vicksburg
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Vicksburg
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Candlewood Suites Vicksburg 2.5*
Number of rooms: 68
Official Description (provided by the hotel):
At Candlewood Suites Vicksburg, we put the amenities where they really count in your room. Our guests can cook meals in their fully equipped kitchen, relax in the overstuffed recliner while watching movies from our free movie library. Business travelers will work more efficiently utilizing the executive desk with speaker phone and free high-speed Internet. Candlewood Suites Vicksburg is within walking distance of many local favorite restaurants. For those guests that prefer to dine in , a fully stocked Candlewood Cupboard provides breakfast, lunch, and dinner options, as well as sodas, snacks, and ice cream. Candlewood Suites Vicksburg provides our guests a free fitness center and a comfortable place to do laundry in our free guest laundry room. Much larger than the average hotel room and significantly more affordable than a corporate apartment, the Candlewood Suites is the perfect home away from home for relocation, project, temporary assignment or training needs. Unlike a corporate apartment, the Candlewood Suites does not require a lease or minimum length of stay. Whether traveling for business or leisure, for one night or several months, Candlewood Suites is the solution to your temporary housing needs. ... more   less 
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Also Known As:
Candlewood Suites Vicksburg Hotel Vicksburg

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