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“Smaller than we thought...”

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Aqua Skyline at Island Colony
Ranked #57 of 84 Hotels in Honolulu
Singapore
Level 6 Contributor
86 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
“Smaller than we thought...”
Reviewed October 11, 2013

Disappointing.

- Not sure how these qualify as a condo - there was barely enough space to put our bags and two queen beds.They did not honor our request for a king bed since they were "sold out" the night before - there are 40 floors!

- The location isn't central as well - its closer to the canals and a couple of blocks from the main action. We didn't mind being away from the noise but some might find this off putting.

- There are no views - you are surrounded by condos.

- Noisy. AC was loud and the glass doors were useless to stop the football hooligans all weekend.

- Consolation: The pool was lovely. You have to pay an extra $5 to use the gym.

Room Tip: Get a low floor to check out the pool scene.
See more room tips
  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Traminer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian K, Manager at Aqua Skyline at Island Colony, responded to this review, October 18, 2013
Aloha,
Thank you for your review and for staying with us the Aqua Skyline at Island Colony. We appreciate your feedback and look forward to the opportunity of serving you again in the very near future.

Mahalo!
Brian Kovaloff
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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468 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (133)
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English first
Laurel, Maryland
Level 4 Contributor
46 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed October 8, 2013

I stayed at the Island Colony for 2 nights in October with my husband and son. We had rooms on the 37th floor. The room was wonderful. The view was spectacular. The staff was very nice and the location was great. We were close to everything we needed. We had views of the beach on one side and the canal and mountains on the other. The beach was a very short walk away, The only thing we did not like was the bathroom. It was very very small and the shower head was too low for my very tall son and my husband. I loved our short stay and would happily return anytime. I highly recommend the Island Colony.

Room Tip: we had 3714 and 3710. Both rooms were wonderful
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  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank cathyleej
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian K, Manager at Aqua Skyline at Island Colony, responded to this review, October 16, 2013
Aloha,
Thank you for taking the time to share your feedback of the Aqua Skyline at Island Colony. We truly value your patronage and look forward to serving you again in the very near future. Please call us directly should you wish to make a reservation.

Mahalo!
Brian Kovaloff
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Phoenix, Arizona
Level 6 Contributor
271 reviews
136 hotel reviews
common_n_hotel_reviews_1bd8 132 helpful votes
Reviewed September 30, 2013

I stayed here last night in room 1810 and re-booked again for later this week when I return to Oahu (hopefully I will not get 1810). The front desk staff at checkin and checkout was very prompt and professional. The room had comfortable bedding and, for the most part, was clean. The router was not plugged in; I moved it around and housekeeping did not dust/clean the nightstand as dust was thick around the router. The radio part of the clock/radio did not work. Housekeeping should be checking items like this and report to the proper person. The shower was great, a rainshower, except it was less than six feet high and I had to stoop over to take a shower. Maintenance should have stopped the installation of this immediately as it's so obvious an average person could not fit under the shower head. For under $100 and close to everything, this was a great deal.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank dcjw700
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian K, Manager at Aqua Skyline at Island Colony, responded to this review, October 2, 2013
Aloha,
Thank you for your feedback and for choosing the Aqua Skyline at Island Colony. Our recent renovations have been a success. Your comments will definitely be brought up to our superiors in hopes of finding solutions to enhance the Skyline experience. We are grateful that you were able to experience our product and we hope that you will return again in the very near future.

Mahalo!
Brian Kovaloff
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gatineau
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 23, 2013

On the 20th September 2013 II realised stayed one night at the Aqua skyline at Island Colony, Honolulu. Few hours after my departure my wife told me that she forgot a pouch with all her jewelry, an Apple Shuffler NANO and head set. The following day I called the hotel and spoke with the house keeping Supervisor Maria Carmen. I asked her if she could check for my items. She came back after few minutes and found them. She took my coordinates and told me that she will mail them to me in Canada. I just spoke with her tonight and it was mailed this morning to Canada.
Thank you so much to the staff and to Maria for her honesty and the service. It is really appreciated.
Gilles M. Gatineau

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Gilles M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian K, Manager at Aqua Skyline at Island Colony, responded to this review, September 26, 2013
Aloha,
After reading your review I was delighted to hear that all your items were found, kept and returned to you. Our company has a strict lost and found policy in which all team members are aware of and preach everyday. We are happy everything worked out and should you need future accommodations, we hope that you will give us the opportunity to serve you again.

Mahalo!
Brian Kovaloff
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hawaii
Level 6 Contributor
113 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
Reviewed September 21, 2013

While the hotel has security.. the parking is not secure. It allows anyone to park there, there are no security cameras so there have been a rash of car break ins and while staying there last week, another car break in and a physical attack on a woman late at night.. who is running this place? If Propark can not manage the parking.. and it is not that hard.. this is giving Aqua a bad image.. and the tiny sauna being co-ed is not cool or safe. Fix it.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kamakanuiahailono
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian K, Manager at Aqua Skyline at Island Colony, responded to this review, September 26, 2013
Aloha,
Thank you for taking the time to write a review of the Aqua Skyline at Island Colony. Your concerns will be brought up with the proper entities and be ensured, Pro Park and the Island Colony are aware of these issues and will do what it takes to ensure the property is a safe place for all who are here.

Mahalo!
Brian Kovaloff
Hotel Manager
Aqua Skyline at Island Colony
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Portland, Oregon
Level 4 Contributor
43 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed September 17, 2013

We stayed at the Island Colony 1 bedroom 9Sep for three nights then we moved to studio. Beds are inferior in studio beware of people with bad backs 39th floor. Studio has two burner cooktop nice; no venting; no sink had to use one in bathroom, how inconvenient. Bedding clean, room comfortable, maids were a little shy about cleaning. Kept us in coffee. Staff very pleasant Yes, would stay again. Views,quiet all great.

Room Tip: Diamond head side get trades,and views. corner 1bedrooms are great views,trades. All quiet
See more room tips
  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Linda J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian K, Manager at Aqua Skyline at Island Colony, responded to this review, September 19, 2013
Aloha,
Thank you for taking the time to write a review of the Aqua Skyline at Island Colony. We appreciate your feedback and look forward to hosting you again in the very near future. The views can be quite breathtaking and we are happy you were able to enjoy all that Aqua Skyline has to offer.

Mahalo!
Brian Kovaloff
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 8, 2013

Price was just okay, but satisfied for what we got. Clean rooms, comfy beds, big balcony (view of fireworks on Fridays), kitchenette is a super plus! If you're at a high floor, be prepared to wait a bit getting to your room and back down on the elevators.. Not enough elevators for a 44-story building. Location is great! thought we would be too far from the beach, but it was an easy few minutes walk. Parking is ample but $25/day. Staff was excellent!! Fast and easy check-in and check-out. Front desk always willing to help you with anything you need (special thanks to PT and Leilani, best hotel staff ever!) Happy that housekeeping always stacked us up with that delicious Kona coffee bags so I can always brew a fresh cup anytime! Okay, making this too long.. In short, stay here and you will not be disappointed!! Mahalo!!!

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank skgetaway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian K, Manager at Aqua Skyline at Island Colony, responded to this review, September 16, 2013
Aloha,
Thank you for taking the time to write a review of the Aqua Skyline at Island Colony. We appreciate the positive comments and look forward to hosting you again in the very near future. The shout outs to the staff, especially PT and Leilani are much appreciated.
Please call us directly when you are ready to book your next vacation with the Aqua Skyline at Island Colony.

Mahalo!
Brian Kovaloff
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Aqua Skyline at Island Colony

Property: Aqua Skyline at Island Colony
Address: 445 Seaside Ave, Waikiki Beach, Honolulu, Oahu, HI 96815-2640 (Formerly Aqua Island Colony)
Phone Number:
Location: United States > Hawaii > Oahu > Honolulu
Amenities:
Fitness Center with Gym / Workout Room Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#34 Business Hotel in Honolulu
#35 Family Hotel in Honolulu
#43 Romantic Hotel in Honolulu
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Aqua Skyline at Island Colony 3*
Number of rooms: 740
Official Description (provided by the hotel):
Aqua Skyline at Island Colony infuses the Honolulu cityscape with contemporary urban design in an ideal location just 2 blocks to the beach and near Waikiki's best shopping and dining. Soaring above the city, the hotel is the tallest building in Waikiki at 44-stories. Here you'll find modern 3-star accommodations and spectacular panoramic views of Waikiki's skyline and Diamond Head. With our hospitality fee, Aqua Skyline at Island Colony allows guests to enjoy many hotel services and activities without having to incur miscellaneous charges. These amenities include WiFi Internet throughout the hotel and in guest rooms, DVDNow (Unlimited movies & PS3 games), beach towel and chari rentals, Waikiki Shuttle (Complimentary Waikiki Shuttle Service), Daily Newspaper, In Room Coffee, In Room Safe, Local & Toll-Free Calls, Water in Lobby, and a Weekly Manager's Reception. In addition, you'll enjoy renovated studios and suites appointed with modern decor, deluxe bedding, kitchenettes with granite countertops and stovetops, spacious balconies, and 40" flat screen LCD TVs. Relax and lounge in the pool area and sundeck, featuring amazing views and BBQ grills for your use. ... more   less 
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Also Known As:
Aqua Island Colony Hotel Honolulu
Hotel Island Colony
Island Colony Hotel
Aqua Skyline At Island Colony Hawaii/Honolulu

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