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“Island Colony has security problem”

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Aqua Skyline at Island Colony
Ranked #57 of 84 Hotels in Honolulu
Hawaii
Level 6 Contributor
113 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
“Island Colony has security problem”
Reviewed September 21, 2013

While the hotel has security.. the parking is not secure. It allows anyone to park there, there are no security cameras so there have been a rash of car break ins and while staying there last week, another car break in and a physical attack on a woman late at night.. who is running this place? If Propark can not manage the parking.. and it is not that hard.. this is giving Aqua a bad image.. and the tiny sauna being co-ed is not cool or safe. Fix it.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kamakanuiahailono
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian K, Manager at Aqua Skyline at Island Colony, responded to this review, September 26, 2013
Aloha,
Thank you for taking the time to write a review of the Aqua Skyline at Island Colony. Your concerns will be brought up with the proper entities and be ensured, Pro Park and the Island Colony are aware of these issues and will do what it takes to ensure the property is a safe place for all who are here.

Mahalo!
Brian Kovaloff
Hotel Manager
Aqua Skyline at Island Colony
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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468 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (133)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
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English first
Portland, Oregon
Level 4 Contributor
43 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed September 17, 2013

We stayed at the Island Colony 1 bedroom 9Sep for three nights then we moved to studio. Beds are inferior in studio beware of people with bad backs 39th floor. Studio has two burner cooktop nice; no venting; no sink had to use one in bathroom, how inconvenient. Bedding clean, room comfortable, maids were a little shy about cleaning. Kept us in coffee. Staff very pleasant Yes, would stay again. Views,quiet all great.

Room Tip: Diamond head side get trades,and views. corner 1bedrooms are great views,trades. All quiet
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  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Linda J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian K, Manager at Aqua Skyline at Island Colony, responded to this review, September 19, 2013
Aloha,
Thank you for taking the time to write a review of the Aqua Skyline at Island Colony. We appreciate your feedback and look forward to hosting you again in the very near future. The views can be quite breathtaking and we are happy you were able to enjoy all that Aqua Skyline has to offer.

Mahalo!
Brian Kovaloff
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 8, 2013

Price was just okay, but satisfied for what we got. Clean rooms, comfy beds, big balcony (view of fireworks on Fridays), kitchenette is a super plus! If you're at a high floor, be prepared to wait a bit getting to your room and back down on the elevators.. Not enough elevators for a 44-story building. Location is great! thought we would be too far from the beach, but it was an easy few minutes walk. Parking is ample but $25/day. Staff was excellent!! Fast and easy check-in and check-out. Front desk always willing to help you with anything you need (special thanks to PT and Leilani, best hotel staff ever!) Happy that housekeeping always stacked us up with that delicious Kona coffee bags so I can always brew a fresh cup anytime! Okay, making this too long.. In short, stay here and you will not be disappointed!! Mahalo!!!

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank skgetaway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian K, Manager at Aqua Skyline at Island Colony, responded to this review, September 16, 2013
Aloha,
Thank you for taking the time to write a review of the Aqua Skyline at Island Colony. We appreciate the positive comments and look forward to hosting you again in the very near future. The shout outs to the staff, especially PT and Leilani are much appreciated.
Please call us directly when you are ready to book your next vacation with the Aqua Skyline at Island Colony.

Mahalo!
Brian Kovaloff
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Altadena, California
Level 3 Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed September 8, 2013

This is an older, newly renovated hotel located about 3 blocks from the beach and in the heart of Waikiki. Restaurants and stores are conveniently close to the hotel. My room was a double queen on the 40th floor, with a spectacular view. It was clean and nicely done...the best part of this hotel has to be the incredible staff... Everyone I interacted with was simply amazing and so helpful....P.T. .Maria...Steve...Hazil and Jesse. This group of wonderful folks truly embody the Aloha Spirit.. I wouldn't hesitate to return.

Room Tip: ask for a room facing the beach with the bedroom facing Diamond Head
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  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank healeylady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian K, Manager at Aqua Skyline at Island Colony, responded to this review, September 16, 2013
Aloha,
Thank you for taking the time to share your Skyline experience with our online readers. We appreciate the positive comments and that you gave props to our staff, specifically PT, Maria, Steve, Haziel and Jesse. As you've experienced, our recent rooms upgrades have been a success and we look forward to a future visit with us.

Mahalo!
Brian Kovaloff
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Australia
Level 4 Contributor
39 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed September 5, 2013 via mobile

Lovely helpful staff !!

Fantastic location- not far from any of the main sights & close to transport meant we could walk or bus anywhere.

We were upgraded room type (as we're the 2 other couples in front of us in line at check in) was a nice surprise.

Room was VERY clean & I'd without a doubt stay again.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Salsdo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian K, Manager at Aqua Skyline at Island Colony, responded to this review, September 16, 2013
Aloha,
Thank you for staying with us and for taking the time to write a review of the Aqua Skyline at Island Colony. Our awesome Housekeeping staff take pride to ensure the entire property reached the highest cleaning standard possible and the entire staff on property truly lives and breathes customer service.
The recent property renovations have been a success and we look forward to serving you again sometime soon.

Mahalo!
Brian Kovaloff
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 5, 2013

My friend and I stayed here for 5 nights in August and it was simply superb. From check in with the lovely PT right through to check out the service and friendliness of all staff was great. Our twin room was on the 40th floor and was spacious and neat, great city, canal and ocean views. Hardly any noise and great block out blinds. The pool was great too. I highly recommend this palce and would suggest all my friends to stay here if they are looking for a great located hotel in waikiki. Only 3 blocks from the beach, far enough away from the busy streets to enjoy the city.

Room Tip: We were on the 40th floor, magnificent views, no extra charge too!
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  • Stayed August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jayne D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian K, Manager at Aqua Skyline at Island Colony, responded to this review, September 16, 2013
Aloha,
Thank you for sharing your Skyline at Island Colony experience with our on-line readers. Yes, our views from the upper floors are breathtaking and we are glad you were able to experience that. We look forward to hosting you and possibly your friends on a future stay at our property. Please do not hesitate to call us when you are ready to book again.

Mahalo!
Brian Kovaloff
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 3, 2013

We stayed there the 2nd week if August. Our rooms was great clean. The location was just of the main strip. But the people here at Island Colony were so friendly. We'd recommend this hotel to our families & friends.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tutu-Lani-01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian K, Manager at Aqua Skyline at Island Colony, responded to this review, September 16, 2013
Aloha,
Thank you for your review of the Aqua Skyline at Island Colony. We appreciate you taking your time to share your experience and look forward to having you stay with us again soon.

Mahalo!
Brian Kovaloff
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Aqua Skyline at Island Colony

Property: Aqua Skyline at Island Colony
Address: 445 Seaside Ave, Waikiki Beach, Honolulu, Oahu, HI 96815-2640 (Formerly Aqua Island Colony)
Phone Number:
Location: United States > Hawaii > Oahu > Honolulu
Amenities:
Fitness Center with Gym / Workout Room Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#34 Business Hotel in Honolulu
#35 Family Hotel in Honolulu
#43 Romantic Hotel in Honolulu
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Aqua Skyline at Island Colony 3*
Number of rooms: 740
Official Description (provided by the hotel):
Aqua Skyline at Island Colony infuses the Honolulu cityscape with contemporary urban design in an ideal location just 2 blocks to the beach and near Waikiki's best shopping and dining. Soaring above the city, the hotel is the tallest building in Waikiki at 44-stories. Here you'll find modern 3-star accommodations and spectacular panoramic views of Waikiki's skyline and Diamond Head. With our hospitality fee, Aqua Skyline at Island Colony allows guests to enjoy many hotel services and activities without having to incur miscellaneous charges. These amenities include WiFi Internet throughout the hotel and in guest rooms, DVDNow (Unlimited movies & PS3 games), beach towel and chari rentals, Waikiki Shuttle (Complimentary Waikiki Shuttle Service), Daily Newspaper, In Room Coffee, In Room Safe, Local & Toll-Free Calls, Water in Lobby, and a Weekly Manager's Reception. In addition, you'll enjoy renovated studios and suites appointed with modern decor, deluxe bedding, kitchenettes with granite countertops and stovetops, spacious balconies, and 40" flat screen LCD TVs. Relax and lounge in the pool area and sundeck, featuring amazing views and BBQ grills for your use. ... more   less 
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Also Known As:
Aqua Island Colony Hotel Honolulu
Hotel Island Colony
Island Colony Hotel
Aqua Skyline At Island Colony Hawaii/Honolulu

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