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Lotus Honolulu at Diamond Head
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Reviews (1,110)
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All reviewskapiolani parkdiamond headcomplimentary winefree bikesoutrigger canoe clubbeach chairsboutique hotelpremium roomquiet locationminute walkcorner roomvalet parkingquiet end of waikikikaimana beachacross the streetocean viewbottled water
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830 - 835 of 1,110 reviews
Reviewed December 20, 2012

Faboulous service at this small out of the way hotel near Diamond Head. It's in a quiet location which means a short hike to downtown Waikiki . The rooms are quite modern and comfortable but this is my concern which affected us during our two night stay. The hotel has just been renovated which is great but what on earth possessed them to put in hardwood floors!!! This means every sound from the floor above is transmitted even amplified to the floor below. Now if you have quiet considerate people there is no problem but some people choose to moved the furniture and the siding doors at all hours which means you get woken up. The staff were great and had several helpful suggestions.

  • Stayed: December 2012, traveled as a couple
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5  Thank David_Toronto99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mpickett, General Manager at Lotus Honolulu at Diamond Head, responded to this reviewResponded January 15, 2013

Thank you for your review of the Aqua Lotus Honolulu. Your sentiments reflect what most guests comment on the most and what we consider the details that separate us from most hotels. Whether it be the excellent location, friendly and efficient staff or the number of value added amenities that are provided, this property will not let you down regardless the reason for your trip.

We are hard at work to improve our product offerings and services. In the past few weeks we have added Varisimo Espresso machines and new upgraded bed linens, added small touches to our evening turndown housekeeping service and a daily breakfast offering on our second floor. We are very near to announcing a much anticipated operator for our restaurant space that will change the culinary scene in Honolulu for years to come.

We hope to see you again very soon at our charming little hideaway on the Gold Coast.

Aloha,

Matt

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 19, 2012

The front desk staff were friendly and gave us some ideas for things to do. Small boutique place but our ocean view was worth the extra money. The coffee was OK but we found some better coffee down the street. I would recommend this to my family and friends.

  • Stayed: November 2012, traveled as a couple
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Thank JackM342
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mpickett, General Manager at Lotus Honolulu at Diamond Head, responded to this reviewResponded January 15, 2013

Thank you for your review of the Aqua Lotus Honolulu. Your sentiments reflect what most guests comment on the most and what we consider the details that separate us from most hotels. Whether it be the excellent location, friendly and efficient staff or the number of value added amenities that are provided, this property will not let you down regardless the reason for your trip.

We are hard at work to improve our product offerings and services. In the past few weeks we have added Varisimo Espresso machines and new upgraded bed linens, added small touches to our evening turndown housekeeping service and a daily breakfast offering on our second floor. We are very near to announcing a much anticipated operator for our restaurant space that will change the culinary scene in Honolulu for years to come.

We hope to see you again very soon at our charming little hideaway on the Gold Coast.

Aloha,

Matt

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 18, 2012

My family and I stay at the hotel aqua lotus for 10 nights and it was by far the best friendly staff I've ever encounter... Big appreciation to Dante the front desk guy for going the extra mile to help my kids with what they needed ... Thanks to all and see you again

  • Stayed: December 2012
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    • Location
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1  Thank Saljuarez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mpickett, General Manager at Lotus Honolulu at Diamond Head, responded to this reviewResponded December 22, 2012

Thank you for your review of the Aqua Lotus Honolulu. Your sentiments reflect what most guests comment on the most and what we consider the details that separate us from most hotels. Whether it be the excellent location, friendly and efficient staff or the number of value added amenities that are provided, this property will not let you down regardless the reason for your trip.

We are hard at work to improve our product offerings and services. In the past few weeks we have added Varisimo Espresso machines and new upgraded bed linens, added small touches to our evening turndown housekeeping service and a daily breakfast offering on our second floor. We are very near to announcing a much anticipated operator for our restaurant space that will change the culinary scene in Honolulu for years to come.

We hope to see you again very soon at our charming little hideaway on the Gold Coast.

Aloha,

Matt

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 18, 2012

Management has changed but the quality remains excellent. This is a small, boutique hotel at the Diamond Head end of Waikiki where it is pleasantly peaceful. It is a short walk away from the action if you so desire. Hotel guests are treated very well, coffee in the morning, wine at night, what could be better? Kaimana Beach is right outside, one of the safest, loveliest beaches in that area, popular with locals and tourists. The rooms have zen style, comfy beds and lots of room. I don't care for the rooms in the front, but that's a personal preference. Staff is very helpful. We will certainly return to the Lotus as we travel to Hawaii frequently.



Stayed: September 2012, traveled with family
2  Thank Judzee49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mpickett, General Manager at Lotus Honolulu at Diamond Head, responded to this reviewResponded December 22, 2012

Thank you for your review of the Aqua Lotus Honolulu. Your sentiments reflect what most guests comment on the most and what we consider the details that separate us from most hotels. Whether it be the excellent location, friendly and efficient staff or the number of value added amenities that are provided, this property will not let you down regardless the reason for your trip.

We are hard at work to improve our product offerings and services. In the past few weeks we have added Varisimo Espresso machines and new upgraded bed linens, added small touches to our evening turndown housekeeping service and a daily breakfast offering on our second floor. We are very near to announcing a much anticipated operator for our restaurant space that will change the culinary scene in Honolulu for years to come.

We hope to see you again very soon at our charming little hideaway on the Gold Coast.

Aloha,

Matt

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 17, 2012

The front desk staff went out their way to help us sorting out problems, including an erroneous ticket from a parking garage. She also assigned a corner ocean view room to us without being asked. Definitely will stay here again or recommend this hotel to friends and families.

Room Tip: The location may be a little way out of the main business district but the view was great and the staff was always eager to help.
  • Stayed: December 2012, traveled with family
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    • Location
    • Sleep Quality
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    • Cleanliness
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1  Thank stephen116
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mpickett, General Manager at Lotus Honolulu at Diamond Head, responded to this reviewResponded December 22, 2012

Thank you for your review of the Aqua Lotus Honolulu. Your sentiments reflect what most guests comment on the most and what we consider the details that separate us from most hotels. Whether it be the excellent location, friendly and efficient staff or the number of value added amenities that are provided, this property will not let you down regardless the reason for your trip.

We are hard at work to improve our product offerings and services. In the past few weeks we have added Varisimo Espresso machines and new upgraded bed linens, added small touches to our evening turndown housekeeping service and a daily breakfast offering on our second floor. We are very near to announcing a much anticipated operator for our restaurant space that will change the culinary scene in Honolulu for years to come.

We hope to see you again very soon at our charming little hideaway on the Gold Coast.

Aloha,

Matt

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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