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“Great experience overall”

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Lotus Honolulu at Diamond Head
Ranked #6 of 84 Hotels in Honolulu
Certificate of Excellence
Reviewed December 18, 2012

My family and I stay at the hotel aqua lotus for 10 nights and it was by far the best friendly staff I've ever encounter... Big appreciation to Dante the front desk guy for going the extra mile to help my kids with what they needed ... Thanks to all and see you again

  • Stayed: December 2012
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1  Thank Saljuarez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mpickett, General Manager at Lotus Honolulu at Diamond Head, responded to this reviewResponded December 22, 2012

Thank you for your review of the Aqua Lotus Honolulu. Your sentiments reflect what most guests comment on the most and what we consider the details that separate us from most hotels. Whether it be the excellent location, friendly and efficient staff or the number of value added amenities that are provided, this property will not let you down regardless the reason for your trip.

We are hard at work to improve our product offerings and services. In the past few weeks we have added Varisimo Espresso machines and new upgraded bed linens, added small touches to our evening turndown housekeeping service and a daily breakfast offering on our second floor. We are very near to announcing a much anticipated operator for our restaurant space that will change the culinary scene in Honolulu for years to come.

We hope to see you again very soon at our charming little hideaway on the Gold Coast.

Aloha,

Matt

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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782 - 788 of 1,059 reviews

Reviewed December 18, 2012

Management has changed but the quality remains excellent. This is a small, boutique hotel at the Diamond Head end of Waikiki where it is pleasantly peaceful. It is a short walk away from the action if you so desire. Hotel guests are treated very well, coffee in the morning, wine at night, what could be better? Kaimana Beach is right outside, one of the safest, loveliest beaches in that area, popular with locals and tourists. The rooms have zen style, comfy beds and lots of room. I don't care for the rooms in the front, but that's a personal preference. Staff is very helpful. We will certainly return to the Lotus as we travel to Hawaii frequently.



Stayed: September 2012, traveled with family
2  Thank Judzee49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mpickett, General Manager at Lotus Honolulu at Diamond Head, responded to this reviewResponded December 22, 2012

Thank you for your review of the Aqua Lotus Honolulu. Your sentiments reflect what most guests comment on the most and what we consider the details that separate us from most hotels. Whether it be the excellent location, friendly and efficient staff or the number of value added amenities that are provided, this property will not let you down regardless the reason for your trip.

We are hard at work to improve our product offerings and services. In the past few weeks we have added Varisimo Espresso machines and new upgraded bed linens, added small touches to our evening turndown housekeeping service and a daily breakfast offering on our second floor. We are very near to announcing a much anticipated operator for our restaurant space that will change the culinary scene in Honolulu for years to come.

We hope to see you again very soon at our charming little hideaway on the Gold Coast.

Aloha,

Matt

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 17, 2012

The front desk staff went out their way to help us sorting out problems, including an erroneous ticket from a parking garage. She also assigned a corner ocean view room to us without being asked. Definitely will stay here again or recommend this hotel to friends and families.

Room Tip: The location may be a little way out of the main business district but the view was great and the st...
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  • Stayed: December 2012, traveled with family
    • Value
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1  Thank stephen116
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mpickett, General Manager at Lotus Honolulu at Diamond Head, responded to this reviewResponded December 22, 2012

Thank you for your review of the Aqua Lotus Honolulu. Your sentiments reflect what most guests comment on the most and what we consider the details that separate us from most hotels. Whether it be the excellent location, friendly and efficient staff or the number of value added amenities that are provided, this property will not let you down regardless the reason for your trip.

We are hard at work to improve our product offerings and services. In the past few weeks we have added Varisimo Espresso machines and new upgraded bed linens, added small touches to our evening turndown housekeeping service and a daily breakfast offering on our second floor. We are very near to announcing a much anticipated operator for our restaurant space that will change the culinary scene in Honolulu for years to come.

We hope to see you again very soon at our charming little hideaway on the Gold Coast.

Aloha,

Matt

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 16, 2012

I would definitely come back to this quiet small attractive hotel near Kapioloni Park, the aquarium, and Diamond head. As pointed out, there is no pool (a bit of problem when we learned we had landed during the "box jelly fish window", which precluded swimming two days (check the web when planning your trip to avoid these times, which coincide with the moon's cycle!). Nor is there a restauran. Other than two higher ends restaurants in the two hotels nearby, no place to eat for close to a mile. It was only the day we were checking out did we learn that they had started serving a limited breakfast in the prior weeks (no notice anywhere!). Fortunately this wasn't a problem for us, as we are members of an athletic club in Seattle, which gave us total priveleges to the Outrigger Club next door, where we lounged on the beach, and ate most meals (very reasonably priced). We did appreciate the extra details offered - coffee in the a.m., rotating flavors of infused ice water in the day, and wine from 4:00 to 6:00 - with lovely big wine glasses. A refrigerator in your room allows you to have your cereal, cheese and sandwich makings, should you choose... The hotel also offers thrice weekly morning yoga in the park across the street, which we enjoyed. And I have to say, after walking once to the hustle of Waikiki, we were very pleased to stay put. We are runners, and the park and Diamond Head gives both short and longer running routes. Beach chairs and towels were appreciated, and the fact the hotel wasn't right on the beach was no problem. It was a very short path between two other buildings to the uncrowded beach. We meant to borrow the cruiser bikes which were always available for a trip to Waikiki or to see residential area of Diamond Head, but never got around to it. The rooms were vary spacious (we did NOT have a corner with two balconies), and I loved all the storage space in the rattan type shelving in the bathroom. All of the employees were very pleasant and accomodating.

  • Stayed: December 2012, traveled as a couple
    • Location
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1  Thank Benched
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mpickett, General Manager at Lotus Honolulu at Diamond Head, responded to this reviewResponded December 22, 2012

Thank you for your review of the Aqua Lotus Honolulu. Your sentiments reflect what most guests comment on the most and what we consider the details that separate us from most hotels. Whether it be the excellent location, friendly and efficient staff or the number of value added amenities that are provided, this property will not let you down regardless the reason for your trip.

We are hard at work to improve our product offerings and services. In the past few weeks we have added Varisimo Espresso machines and new upgraded bed linens, added small touches to our evening turndown housekeeping service and a daily breakfast offering on our second floor. We are very near to announcing a much anticipated operator for our restaurant space that will change the culinary scene in Honolulu for years to come.

We hope to see you again very soon at our charming little hideaway on the Gold Coast.

Aloha,

Matt

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 13, 2012

Originallly opened as a "W" this hotel has retained the cool and somehow added Hawaiian warmth.Great room,great beds,great views and best of all an oasis from the nearby insanity of Waikiki Beach.a 10 minute walk has you front an centerfor all of it but you will appreciate the peace and calm you can experience in and around this wonderful hotel.

Room Tip: Ask for a corner room
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  • Stayed: December 2012, traveled with friends
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2  Thank alohapeter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mpickett, General Manager at Lotus Honolulu at Diamond Head, responded to this reviewResponded December 22, 2012

Thank you for your review of the Aqua Lotus Honolulu. Your sentiments reflect what most guests comment on the most and what we consider the details that separate us from most hotels. Whether it be the excellent location, friendly and efficient staff or the number of value added amenities that are provided, this property will not let you down regardless the reason for your trip.

We are hard at work to improve our product offerings and services. In the past few weeks we have added Varisimo Espresso machines and new upgraded bed linens, added small touches to our evening turndown housekeeping service and a daily breakfast offering on our second floor. We are very near to announcing a much anticipated operator for our restaurant space that will change the culinary scene in Honolulu for years to come.

We hope to see you again very soon at our charming little hideaway on the Gold Coast.

Aloha,

Matt

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 9, 2012

A perfect location on the Diamond Head end of Waikiki. We loved being located at the quieter end of things, and being able to walk the shoreline (beach or sidewalk) to access the more crowded things. Our room was on the 12th floor, had a small balcony to the east, and larger one to the south... a great place to enjoy the morning or evening (with a sliver view of sunset to the west). The balconies also allowed a good cross-breeze between them in the room. The bed was extremely comfortable and overall the room was excellent. The staff were very friendly and helpful. The complimentary wine between 4 and 6 was also appreciated. We had a great time taking a glass of wine up to enjoy with crackers, cheese and fruit on the balcony (we provided those). Overall... we wished we had spent the full week here rather than finding another place in Kailua. You could easily stay here and have amazing day trip out and around the island... keeping this as the most comfortable place to sleep you could imagine.

Room Tip: I don't think you could go wrong... higher in the building is probably better.
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  • Stayed: December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
3  Thank merryleg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mpickett, General Manager at Lotus Honolulu at Diamond Head, responded to this reviewResponded December 13, 2012

Thank you for your review of the Aqua Lotus Honolulu. Your sentiments reflect what most guests comment on the most and what we consider the details that separate us from most hotels. Whether it be the excellent location, friendly and efficient staff or the number of value added amenities that are provided, this property will not let you down regardless the reason for your trip.

We are hard at work to improve our product offerings and services. In the past few weeks we have added Varisimo Espresso machines and new upgraded bed linens, added small touches to our evening turndown housekeeping service and a daily breakfast offering on our second floor. We are very near to announcing a much anticipated operator for our restaurant space that will change to culinary scene in Honolulu for years to come.
We hope to see you again very soon at our charming little hideaway on the Gold Coast.

Aloha,

Matt

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 8, 2012

The Aqua Lotus is ideally situated in Waikiki. You have access to a private beach area and are only a short distance from Diamond Head, Aquarium, Zoo & restaurants. I found the staff pleasant & helpful. The room was fantastic with a wonderful view of Diamond Head.

  • Stayed: November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank PZhou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mpickett, General Manager at Lotus Honolulu at Diamond Head, responded to this reviewResponded December 13, 2012

Thank you for your review of the Aqua Lotus Honolulu. Your sentiments reflect what most guests comment on the most and what we consider the details that separate us from most hotels. Whether it be the excellent location, friendly and efficient staff or the number of value added amenities that are provided, this property will not let you down regardless the reason for your trip.

We are hard at work to improve our product offerings and services. In the past few weeks we have added Varisimo Espresso machines and new upgraded bed linens, added small touches to our evening turndown housekeeping service and a daily breakfast offering on our second floor. We are very near to announcing a much anticipated operator for our restaurant space that will change to culinary scene in Honolulu for years to come.
We hope to see you again very soon at our charming little hideaway on the Gold Coast.

Aloha,

Matt

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Lotus Honolulu at Diamond Head

Address: 2885 Kalakaua Ave, Honolulu, Oahu, HI 96815-4002 (Formerly The Lotus at Diamond Head)
Phone Number:
Location: United States > Hawaii > Oahu > Honolulu
Amenities:
Beach Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Wheelchair access
Hotel Style:
#3 On the Beach Hotel in Honolulu
#4 Top resorts Hotel in Honolulu
#5 Romantic Hotel in Honolulu
#7 Family Hotel in Honolulu
#11 Business Hotel in Honolulu
Price Range: $241 - $455 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Lotus Honolulu at Diamond Head 3.5*
Number of rooms: 51
Official Description (provided by the hotel):
A sophisticated enclave located on the famed Gold Coast of Waikiki, the Lotus Honolulu at Diamond Head is a fusion of Asian inspired decor and warm Hawaiian hospitality. Rent beach cruiser bikes and explore Waikiki. Enjoy daily happy hour specials and delicious island cuisine at Wisp Restaurant & Lounge located on-site. Nestled between Kapiolani Park and a spectacular white sand beach shared with Outrigger Canoe Club, this hotel offers a peaceful retreat from the hustle and bustle of Waikiki with remarkable views of majestic Diamond Head and the Pacific ocean. With our boutique fee of $25 per-room, per-day, guests will enjoy amenities including: Free valet parking (normally $20 per day), Coffee & tea service, served daily in the lobby from 6am to 10am, Wi-Fi internet throughout the hotel, Hawaiian bottled water available daily (in your room and car), Illy coffee system and coffee pods in guest rooms, In-room safe, Daily local newspaper, Local and toll-free calls, Wine served daily in the lobby from 4pm to 5:30pm, Beach chairs, towels, mats and other beach accessories (based on availability). See a guest service agent for assistance., Use of bicycles available for a ride around the park., Take a picnic excursion or more! (Tandem bicycle also available)., See our bell/valet agent for assistance., Waikiki shuttle available daily: Let your feet rest up while taking in all Waikiki has to offer aboard our exclusive Waikiki Shuttle service between participating Aqua properties to Ala Moana Center. See a guest services agent for assistance, visit mywaikikishuttle or download the RideSystem app on your smart phone for shuttle tracking., DVDNow Kiosk: Feel like staying in? Use your DVDNow card to enjoy complimentary movie or game rentals. Kiosk available on the 2nd floor., CastNow: Stream videos and live digital feeds to your TV from your smart phone, tablet or laptop. Instructions are located in your room., Yoga! Enjoy complimentary morning yoga sessions in the park offered daily at 7:30 am. Meet in the lobby to take advantage of this great opportunity to start your morning off with the many health benefits of yoga. Yoga mats are provided., Admission for two (2) to the Honolulu Museum of Arts (Use LOTUS room card for proof of stay.), Fruit Infused Water Station in the Lobby., Zumba & Tai Chi. ... more   less 
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Also Known As:
Aqua Lotus Honolulu Hotel Honolulu
Lotus At Diamond Head Honolulu
Lotus At Diamond Head Hotel
Lotus Honolulu At Diamond Head Hawaii

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