First the good. The valet attendants were very helpful. The location is good for shopping and the beach is reachable via a mile or so walk.
The bad. I have been traveling for more than 20 years 40+ weeks a year. In the past I have worked in Hawaii more than 25 times. This was by far the worst hotel I have stayed in. I was led to believe based on the website that the 2bed suite had two bedrooms. If you check the picture of the 2bed suite it is NOTHING like the room I stayed in. Needless to say the room didn't meet the size requirements for 2 adults and 2 older children. When I complained to the front desk I was told "yeah, I guess the website is sort of misleading". The picture is nothing like the room I received.
The really sad part of this is I spent ~250,000 Hilton Honors points for this place. I guess my $25,000 spent at Hilton just isn't worth much to them. Now I get to rebook the next five months of my current project somewhere else.
The breakfast was overpriced. Take a walk to Eggs n Things or iHop for better quality.
Just stay clear of this hotel. The low price just doesn't justify the end results of a poor experience.
- Official Description (provided by the hotel):
- Doubletree by Hilton Alana - Waikiki Beach is a newly renovated chic boutique hotel located at the entrance to Waikiki in Honolulu, HI. The hotel is within a short walk of the beach, shopping and dining and one of the closest hotels to Hawaii Convention Center and Ala Moana Shopping Center. After a multi-million dollar redesign rooms now feature the Sweet Dreams by Doubletree sleep experience, bathrooms offering walk-in glass showers with oversized "rain" showerheads, large state-of-the-art high definition flat screen televisions with side panels for easy laptop connectivity, comfortable ergonomic workstations for our business travelers, and multiple outlets for electronic devices. Both wired and wireless high speed internet is available in all rooms for a charge and complimentary wireless high speed internet is available in the lobby area. During your stay you can also enjoy complimentary in-room coffee makers with coffee service, complimentary safe and movies on demand. Bedding offered is either one king bed or two queen-sized beds and all rooms have a lanai (balcony) and either city/mountain or ocean views. ... more less
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- Also Known As:
- Doubletree Honolulu
- DoubleTree By Hilton Alana - Waikiki Beach Hawaii/Honolulu