We have never experienced a hotel or any accommodations like this place. Not for the budget type trip but if you want a trip you will never forget, this is it. The staff at every level make you feel special and remembered the entire time. We were always greeted with a smile and often by our names which blew us away. Take the tour of this historic property when offered each week as well as the Manager welcome cocktail party. Location is stellar for views, beach, and very walkable to shops in Waikiki. We had a massage aT spa, tea on the Verandah, and Christmas dinner at La Mer!!

Just spent a week here. The rooms are a bit dated and the air conditioning is showing its age. It really needs a renovation to deserve a 5 star rating. The buffet breakfast at House Without a Key is very ordinary. By contrast, the a la carte breakfast at Orchids is excellent. We also dined in the evening at Orchids and had a delicious meal. Staff around the hotel were very attentive, however based on the ordinary rooms I would not stay at the Halekulani again unless it is refurbished.

We had a wonderful stay here and would love to return again. We booked a diamond head view room. The rooms was very comfortable and we enjoyed the view. All the staff we very friendly, welcoming and helpful. I would highly recommend this hotel to anyone visiting Waikiki. We had to depart earlier than expected as my father took Ill and I needed to rush home to be at his side. The staff were very accomodating, not penalising for an early departure and also allowing us a late check in.