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“Perfect Week in Waikiki”
Review of Halekulani Hotel

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Halekulani Hotel
Ranked #8 of 84 Hotels in Honolulu
Certificate of Excellence
Summit, New Jersey
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Perfect Week in Waikiki”
Reviewed April 21, 2014

Our family of 6 (four kids ages 15, 13, 11 and 8) spent last week, 7 nights, and had the best spring break ever.The service is impeccable from arrival at valet, check in where the staff escorts you to the room and explains everything, pool valets, dining staff and housekeeping who even picked up our kids clothes and folded neatly and placed on the bench at the foot of the bed. They were a little late for the evening turn down which came around 8-8:30 after we were already back from dinner and our younger two kids in bed.

We had two adjoining ocean front rooms which fronted the pool with the beach behind it. Set back in the base of the U shaped main building. The two rooms shared a common foyer which has a locking door so we were able to keep the interior doors for each room open permanently. Large spacious rooms with sitting area and a big lanai (chaise, table and two chairs). Well furnished with large flat screen, HDTV service and a blu-ray DVD player. Updated lighting/HVAC controls beside and outlets on desk and on dresser. Bathroom doors are just louvered french doors so if you value privacy, not the best. Also, no mini bar; instead the mini fridge has complimentary water bottles which is even better. Fine service on the wifi which also worked well pool side.

The overall property was immaculate with large pool big enough for a swimming workout in the mornings. No issue with finding chaise loungers at any time during the day. Since the sun goes across the property all areas get sun at some point of day so no one preferred spot spreading the demand across all poolside areas. They have a great setup with the valets putting fitted covers over the cushions for every user each day and provide complimentary snacks and water.

Since this is the high end hotel in Waikiki, not as many kids but very kid friendly. One benefit is that the pool itself is rarely used so not crowded at all for the kids. Peak afternoon there would be only 4-5 kids and few adults. Very small beach though, if you are a die hard lie in the sand person, not the hotel for you. At high tide the beach practically disappears.

I think it has the perfect location in Waikiki as you are at end of a spur road on western portion of Waikiki off the main road (Kalakaua) so not crowded at all but you have the new Waikiki Beach Walk and the shops at the Royal Hawaiian a block away providing all the retail and dining options you need off site. No real sundry shop but an ABC store is right across the street. No water sport concession either but adjacent hotels on both sides have them so they are easily available. If you want to surf, a surf school is right across the street which uses the beach in front of hotel and the hotel can store surf boards in the pool area overnight if you want to surf more.

Some reviews were critical about the number of weddings which is correct but impact was negiligible. Only once did we ever see the wedding party outside of the lobby. Complaint about the pool temp was also mentioned which was not correct. Pool temp is around 82, ocean was 80 and my kids found the temps perfect. Overall, the most satisfied with a hotel I've been on a family vacation I've ever been. Can't wait to return.

Room Tip: Oceanfront rooms are set back, Diamond rooms have the premium views and pricing. Hotel website has...
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  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Yon C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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England, United Kingdom
Level Contributor
417 reviews
130 hotel reviews
common_n_hotel_reviews_1bd8 236 helpful votes
Reviewed April 21, 2014

We liked this hotel and would definitely come back again on our next visit to Honolulu. The location is superb, the staff are very friendly and the view from our room overlooking diamond head and the ocean was brilliant!

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
5 Thank Dan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christchurch, Canterbury, New Zealand
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed April 20, 2014

During our recent stay in Hawaii we again enjoyed the experience of staying at Halakulani. Situated on the shoreline in the heart of Waikiki, yet close to the main shopping area of Waikiki it offers a truly great experience. There are 3 dining options at the hotel from casual, Room without a Key, sophisticated service at Orchids or Gourmet food at La Mere. Rooms are well appointed and spacious. We chose a Diamond head Ocean front room with great views of Diamond Head and Waikiki beach. Staff were warm & friendly service was excellent. It is a "Must vist again Hotel" for my wife & I. Highly recommend this Hotel

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Graham A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mountain View, CA
Level Contributor
69 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed April 17, 2014

We enjoyed a beautiful week-long stay at the Halekulani as first-time visitors. We were astonished at how private and intimate the hotel feels amid the bustling backdrop of Waikiki. The staff was superb and friendly at all levels -- concierge, wait staff in the restaurants, poolside. Special high praise to Dee Dee the concierge who helped us out with several great recommendations -- best place to purchase an authentic hawaiian shirt, and two really great restaurants. We had the breakfast package which was worth every penny. Our room on the 10th floor with an ocean view was sublime, clean and tranquil. Would definitely stay here again, and recommend it highly.

Room Tip: Pay up for the oceanfront room, it's worth it! Also, the go for the breakfast-inclusive packa...
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  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Karleshyogi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexandria, Virginia
Level Contributor
92 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed April 16, 2014 via mobile

Room design is incredibly well thought out. Staff is friendly and efficient, with great attention to detail. Rooms have wonderful views...La Mer is not to be missed for dinner or late-evening drinks. Pool is great, though no hot tub which is somewhat curious. The breakfast buffet - and fruit - at House without a Key is simply superb.

Stayed April 2014, traveled on business
Helpful?
3 Thank LuckyJEDI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phoenix
Level Contributor
85 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed April 9, 2014

Great hotel. Everything, almost, you would want in a hotel: clean, beautiful grounds, great service, good restaurants....almost I said; if it had a lounge that was opened during the day to escape the sun for a cool one it would be perfect. Hint: if you're looking for a party hotel or a hotel with a swim up bar...this hotel is not for you. If you're looking for beautiful, clean and very classy hotel this one is for you. Get the package with the breakfast: you can eat at a great buffet, or have a traditional sit down service or have it in your room.

Room Tip: We had a room directly overlooking the pacific, alas those rooms are directly western facing. To ge...
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  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank ribbaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prescott, Arizona
Level Contributor
40 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed April 7, 2014

I chose 5 stars because it had all the things I love about a hotel: attention to detail, attention to me, super cleanliness, friendly & professional staff, no 'nickel-and-diming,' little extras that showed they were paying attention, little room amenities that weren't necessary but sure made the stay more pleasant. Things like, using my name, remembering I like tea v. coffee, little nightlights under the bedside tables, soft/clean smelling towels, water and ice replenished 2x/day, fruit in room, little tokens/gifts with each turndown, an incredibly clean smelling room after each housekeeping, snacks at the pool, music/hula dancers on the lawn in front of the ocean every night. I'm running out of space! The hotel is oriented so 90%+ of the rooms have an ocean view (I took the hotel historical tour and found that out. Do the tour! It's not corny. It really made the hotel and its history come alive. You'll be surprised!). It is an oasis in Wacky Waikiki. If you want a party all night hotel, stay somewhere else. They require resort wear but no one looked stuffy...just nice without sandy flip flops and teeny bathing suits in the restaurants. Private beach with a waikiki running through it, i.e. no coral to cut your feet on. Food was good. La Mer was overpriced and not as unique as I thought it would be. The open areas, breezeways, verandas were fabulous. You lounge at the hotel and then pop outside to do 'city' stuff. The best of both. Great help from the concierges. Finally, the view was breathtaking when the reception attendant walked us to our room and flung open the louver doors in the little foyer to reveal a gorgeous ocean view (12th floor, Pool View Room). The closet is between the bathroom and bedroom, and both doors open so you can be in the tub or shower and still see the view. Only thing I would change is to have a leisure bar that is open throughout the day and I would pick a more easterly facing room, as we had sun on our patio all afternoon. If you're looking for an oasis, attention to detail, beautiful surroundings, then stay here.

Room Tip: Get a view of the ocean. Southwest had sun on the lanai all afternoon. Get it if you are a morning p...
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  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank WillWork4Trips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Halekulani Hotel

Property: Halekulani Hotel
Address: 2199 Kalia Road, Honolulu, Oahu, HI 96815-1988
Phone Number:
Location: United States > Hawaii > Oahu > Honolulu > Waikiki
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Honolulu
#3 Romantic Hotel in Honolulu
#4 Family Hotel in Honolulu
#5 On the Beach Hotel in Honolulu
#5 Spa Hotel in Honolulu
#6 Luxury Hotel in Honolulu
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Halekulani Hotel 5*
Number of rooms: 453
Official Description (provided by the hotel):
Halekulani has been hosting visitors to Waikiki Beach for nearly 100 years. Today its reputation for gracious hospitality, impeccable service and magnificent cuisine is unequaled on Oahu and renowned, throughout the world. ... more   less 
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Also Known As:
Halekulani Hotel Honolulu
Halekulani Hotel Hawaii/Honolulu

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