Halekulani translates to "House Befitting Heaven" and never a truer word was spoken! We arrived here after a 5.5 hours overnight flight and were warmly greeted. We were able to get into our room right as we arrived at about 7:30 am. We were escorted to our room and also given a tour of the property by a very friendly and efficient employee. Upon arriving into our room, we immediately smelled cigarette smoke. The employee did not even skip a beat and called the front desk to change our room immediately. We weren't given the usual excuses. We were escorted to a lovely multiply upgraded room. The Ocean Junior Suite was just perfect with a lanai on one side and French patio(not a real Patio) on the other directly facing the ocean.It had a very comfortable king-sized bed, a bay window, free wifi, was quiet,and two bathroom sinks. Our initial room(the least expensive) was lovely too but wasn't as large, had a lanai facing the ocean at an angle but still an ample view. You would have to stand up on the lanai to see the ocean however but we had expected a garden/ctyd view so if the initial room had not been smoky, we would have found it acceptable.
This hotel is right on Waikiki Beach and has all the ambience that you would expect at this location. It has a very good view of Diamond Head. It has a nightly show of Hawaiian dance and music which can be very crowded but the service is still very good for drinks or a light dinner.The hotel has the famous pool with a tiled orchid designed into the bottom of the pool. I thought I was going to be annoyed by the way the pool policy of basically not "saving" your beach chairs was going to be administered but it turned out to be just fine. .I thought I was going to have to basically ask for permission to leave my chaise lounge for a few minutes but that didn't turn out to be true. The hotel has a big-city feel so if you like a quaint, quiet, cottagey little place, this is not the accommodation for you.
This hotel is accustomed to dealing with a fussy clientele. The quick service for taxis, questions, checking out, etc. is excellent.
WE ate at Orchids,one of their restaurants, and were impressed by the food and service. WE had a table right by the water.
We also had a breakfast buffet at the House Without Keys on two mornings. My husband and I hate buffets so it's hard for me to be totally fair but the food selection was very good. Here is where the hotel falters a bit in accommodating a big crowd. The service was very good but not excellent and the crowded buffet was annoying. Birds will also eat your food if you are not careful. I believe we could have eaten off the menu in Orchids.
The hotel is in easy walking distance to the new Waikiki Beach Walk, a mega-shopping area, with high end stores.
I highly recommend this hotel and would stay here again in a heartbeat. Read House Without a Key, a Charlie Chan mystery novel, to get into the mood before your arrival.
- Official Description (provided by the hotel):
- Halekulani has been hosting visitors to Waikiki Beach for nearly 100 years. Today its reputation for gracious hospitality, impeccable service and magnificent cuisine is unequaled on Oahu and renowned, throughout the world. ... more less
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- Also Known As:
- Halekulani Hotel Honolulu
- Halekulani Hotel Hawaii/Honolulu