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“Best in Honolulu”
Review of Halekulani Hotel

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Halekulani Hotel
Ranked #8 of 84 Hotels in Honolulu
Certificate of Excellence
Naples, Florida
Level Contributor
111 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Best in Honolulu”
Reviewed March 14, 2013

We recently spend 3 days and 2 nights at the Halekulani Hotel in Honolulu and it was great. Excellent rooms, excellent ocean view...beach access and walking distance to other hotels and beaches. Their 5 Star Restaurant is World Class! Highly recommend for couples and special occasions. Best breakfast restaurant in the World...what a view and setting! Hotel is walking distance to 6 other restaurants that are very good. Great location in downtown Honolulu.

Room Tip: Request Full Ocean View Rooms...all the rooms have a partial view.
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  • Stayed February 2013, traveled as a couple
    • Value
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Helpful?
1 Thank Michael D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,482 reviews from our community

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Sydney, Australia
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed March 13, 2013

Booked a last minute holiday to hawaii for 5nights. Booked 2 garden view king rooms and got upgraded to a partial ocean view rooms. Rooms simple, elagant and clean. Complimentary water and turn down service every night with a little surprise. Service lovely nothing is too much trouble. Booked our car and activities with concierge daily - very helpful. Great Breakfast. Location you dont get better than Halekulani! Fourth time to hawaii - first time at halekulani - i will be back to stay here.

Room Tip: Partial ocean view is great if you want to save alittle!
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  • Stayed February 2013, traveled as a couple
    • Value
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Helpful?
2 Thank Miss_L_30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michigan
Level Contributor
45 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed March 13, 2013

Our two night stay at the Halekulani Hotel can be summed up in one word: perfection. This hotel has the highest level of service of anywhere I have ever stayed. We arrived early in the morning on an overnight flight, and they had our room ready for us when we arrived. The check-in process is the most humane and pleasant I have ever experienced. The room was delightful, the view of the ocean amazing, and the fruit and chocolate arrival gift wonderful. We had dinner at House Without a Key, watched the sun set and drank a Mai Tai while a group played Hawaiian music. The location is ideal, the pool is beautiful, the food excellent.

True, perfection doesn't come cheap, but I can't wait to pay for it again.

  • Stayed March 2013, traveled as a couple
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Helpful?
1 Thank TravelingPaladin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, Canada
Level Contributor
206 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
Reviewed March 11, 2013

A superb first class hotel and the only place to stay when in Waikiki. This includes the Trump which has no view or beachfront property and the Royal Hawaiian which does but is far too busy. Whether you prefer the chaos of shopping on Kalakaua Ave. or the bedlam of Waikiki beach there is great comfort in returning to the peace and serenity of the Halekulani. The staff is extremely friendly in a gentile manner and very accomodating. The food is superb in the three restaurants. The pool is beautiful and a lovely place to enjoy the weather. The rooms are generally small but well appointed. Ocean front is recommended.Enjoy.

Room Tip: Ask for ocean front or Diamond Head view. They cost more but you will regret going this far and not...
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  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank deltlover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed March 10, 2013

We chose the Halekluani for the Honolulu part of our Hawaiian vacation because of the great reviews and description of it an "oasis in Waikiki". Most of that was definitely true - compared to the other Waikiki hotels we visited - most of which seem stuck in the 70s or 80s- Halekulani is elegant, serene, and with great service. The pool area is nice, breakfast buffet delicious, and the room while not large was well appointed and with a great view of Waikiki (at an extra charge). The only issues we had were some noise problem at night. One night there was some sort of machinery making noises around 11pm that was irritating although didn't last long. The other was at about 1am one night when we heard a consistent banging. We called the front desk and they were able to stop it - turns out someone was locked out of their room and for some reason decided to keep banging on his door instead of going down to the front desk. The hotel handled it well but still can't give five stars for the experience given that.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
1 Thank eddielouie9892
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Jose, California
Level Contributor
59 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed March 8, 2013

I was born and raised in Honolulu and have always wanted to get married in the halekulani since I was a little girl. I have since then moved to California but really wanted to get married at home.

I actually looked at several other venues prior to halekulani but was not impressed. The catering staff was not knowledgeable and didn't explain the menus or packages. It was only after visiting all other hotels did I finally decide to visit halekulani. I initially neglected the hotel because I thought it would be out of my price range. But I'm so glad I stopped by.

A couple of key points that made this an awesome venue:

-I no longer live in Hawaii (so this is a destination wedding) so all communication with the banquet manager was done via email. Which I loved because it saved alot of time. They were very responsive and answered all my questions. I never had to follow-up with them once.

-the hotel is 5 star. It is classy, elegant and has the open air plantation feel. It is very different compared to other hotels in Waikiki. While other hotels plow people thru, you feel at ease in the hotel. It is very quiet.

-their wedding packages are awesome. If you spend over 6k in food, they will hook you up with a free hotel room for your wedding night (champagne and all). Package also includes a wedding cake! They provide cake cutting tools and there is no cake cutting fee. Valet is free for all your guests. If you add up all the little details, halekulani ends up being cheaper than most of the other venues in Waikiki. Oh forgot to mention, if you spend 6k on food, they waive the ceremony location fee - for my location, that saved me over $2500!

-you cannot beat the service. Everyone...from the reception, to the bell boy, to the wait staff will treat you like you are a millionaire. They all give 5 star service. They will go out of their way to make your stay comfortable. I've never felt like such a queen and my guests also commented how they were very attentive.

-the food is good. All my guests were pleased with the food and drinks. I had 4 course meals and the average price was about $75/person. You also don't need to feel like you are stuck with their set food menus. You can mix and match and they will reprice accordingly.

-You cannot beat the view. I got married on the Hau terrace which overlooks the ocean. Absolutely stunning. All of our guests, even the locals, thought that the view belonged in a magazine.

Definitely check it out. It was by far my best wedding decision. My only regret was that I could not stay there for longer...

  • Stayed March 2013, traveled with family
    • Value
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Helpful?
3 Thank BayAreaChino
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chapel Hill, North Carolina
Level Contributor
53 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed March 6, 2013

Step into the Halekulani and you escape the hustle and bustle of Honolulu and Waikiki. Lovely setting on the beach, impeccable rooms and friendly service. Three restaurants plus poolside service. Breakfast at Orchids with Diamonhead in the distance cannot be beat.

Room Tip: Opt for an oceanview room.
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  • Stayed February 2013, traveled on business
    • Value
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    • Sleep Quality
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Helpful?
4 Thank kmcelvany
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Halekulani Hotel

Property: Halekulani Hotel
Address: 2199 Kalia Road, Honolulu, Oahu, HI 96815-1988
Phone Number:
Location: United States > Hawaii > Oahu > Honolulu > Waikiki
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Honolulu
#3 Romantic Hotel in Honolulu
#4 Family Hotel in Honolulu
#5 On the Beach Hotel in Honolulu
#5 Spa Hotel in Honolulu
#6 Luxury Hotel in Honolulu
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Halekulani Hotel 5*
Number of rooms: 453
Official Description (provided by the hotel):
Halekulani has been hosting visitors to Waikiki Beach for nearly 100 years. Today its reputation for gracious hospitality, impeccable service and magnificent cuisine is unequaled on Oahu and renowned, throughout the world. ... more   less 
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Also Known As:
Halekulani Hotel Honolulu
Halekulani Hotel Hawaii/Honolulu

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