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“Great service and food”

Romano's Macaroni Grill
Ranked #265 of 2,405 Restaurants in Honolulu
Certificate of Excellence
Price range: $15 - $30
Cuisines: Italian
More restaurant details
Restaurant details
Dining options: Reservations
Description: Inspired by Italian trattoria cuisine, culture, and conversation, Romano's Macaroni Grill has been proudly serving unforgettable meals that leave a lasting impression to our deserving guests since 1988 - with knowledge, care and Italian charisma infused in everything we do. At Romano's Macaroni Grill, we know that for our guests any night out is a big night out - and it is our responsibility and privilege to treat it as such. That's why we start every meal off right: With a bottle of wine at the center of the table, while you explore our menu of expertly handcrafted rustic dishes and Italian classics. Warm distinctive touches, like our signature honor system wine and bustling open kitchen, create a memorable, sensory experience that you'll remember long after you leave the table.
Honolulu, Hawaii
Level 6 Contributor
95 reviews
62 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
“Great service and food”
Reviewed February 9, 2014 via mobile

I have eaten here several times and have always had a pleasant experience. Tonight was really no different. The server was friendly and knowledgable with the wait only being a few minutes. My only semi complaint was they had happy hour, but you had to go to the bar, pay, then bring to your table. That was the only way to get the $4 draft vs full price in dining area.

Small hint, go to Costco Hawaii stores and buy the $100 gift cards for their $80 price and save some money.

Helpful?
1 Thank Outn21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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175 reviews from our community

Visitor rating
    68
    67
    21
    6
    13
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Any
English first
Melbourne, Australia
Level 6 Contributor
590 reviews
419 restaurant reviews
common_n_restaurant_reviews_1bd8 181 helpful votes
“The food in all four meals was over salted and excessive pepper”
Reviewed December 21, 2013

This was probably the worst meal I have ever eaten anywhere in the world
All four meals had excessive amounts of salt and pepper

  • Visited December 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank Evelynne G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anchorage, AK
Level 6 Contributor
104 reviews
72 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
“OK for Ala Moana, but nothing special”
Reviewed December 4, 2013 via mobile

Had lunch here while shopping at Ala Moana. We were told there would be a 10 minute wait for a table for two even though the restaurant was only 1/4 full. So we took a table in the bar. Server was excellent. Very pleasant and attentive. Pasta d'mere (mussels, scallops & shrimp) was great. Very tasty sauce. Spaghetti & meatballs filling but meatballs very dry. Ok place for Italian in Ala Moana, but Honolulu has better options than this.

Helpful?
1 Thank akbear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Berlin, Connecticut
Level 4 Contributor
45 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
“Not so sure”
Reviewed September 4, 2013

The service was awesome--Our waiter had alot of energy--The food was great---The temperature was TOO cold, and the restaurant had a interesting "odor"----

Visited August 2013
Helpful?
2 Thank StevenWJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Honolulu, Hawaii
Level 2 Contributor
6 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“Oops”
Reviewed September 1, 2013

Lots of little small items added up until I felt like I was in an episode of mystery diner gone bad.
Pros: Seated quickly at 1:00 on Friday for lunch. Restaurant 1/4 full. Food tasty. Hot food was hot and cold food cold. Waiters were friendly and courteous. Waiter was new and I felt a little sorry for him, but he knew the specials.
Cons: Hostess tried to place us in a bad table by the server station, but we asked for and got a window booth instead. Bad start, trying to place us at the yucky table. Then it started...no water offered, balsamic vinegar top was leaking badly and starting to puddle on the table...We had to ask for a new one, waiter didn't notice. Waiter didn't ask how we wanted our food presented, we ordered a split large salad and appetizers each. We wanted it all at once, salad came first without our appetizers. The large salad was brought out whole, not split and plopped in the middle of our table. We said, "We asked for a split." "uhhhh."...the server removed it. Okay, good so far, guess they will bring it back correctly. Nope! server returns and plops same whole salad in the middle of the table again and said, "THE CHEF DOES NOT SPLIT SALADS." Really? Really? My bad, I mimicked the server and said, "The Chef doesn't split salads!". The server and waiters were honestly befuddled. Why weren't we told that upfront? Why didn't we receive two empty salad plates? Why didn't the waiter split it at out table for us, like the real Italian restaurant waiters do? Were we just supposed to graze on the salad with our own forks? Finally two small plates were given to us to sort out the situation ourself. I had to flag down the waiter for fresh ground pepper. After that, we were virtually ignored, but got sly looks from the other waiters as the word spread, and the chef came out by the serving station to talk story and kept glancing our way. In my opinion. The chef sets the tone for the whole restaurant. given that it was 3/4 empty at 1:00 on a Friday, why did serving the customer become such a hardship? We are locals, and there are a lot of other choices, so we will not return.

  • Visited August 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank FoodSurfSun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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