If you're looking for a romantic getaway, then perhaps Waikiki is not for you. I stayed 4 nights over a weekend on SPG points and was lucky enough to be upgraded to a suite on the 26th floor (using my suite upgrade coupons). The view from both balconies was fantastic, we could see the turtles feeding all the way down in the bay, and the suite was massive, with an Asian style chaise thing to lounge around on, in the sitting area. The décor is nice, but rooms themselves are a little dated. I liked that the wardrobe space is in the bathroom - after all, you get changed right after you shower, right? Bathroom had two sinks which was a plus. We could still hear pool noise 26 levels up. But as we were at the end of the corridor, we didn't hear any internal noise. Beds were pretty comfy.
Service - service at front desk and check out was great. We had a really helpful handyman guy come and fix up our suitcase when we arrived and he was very quick and thorough. Unfortunately he left really quickly and I didn't grab his name :(.
We didn't get a chance to eat at the restaurants. We tried to use the infinity pool a few times, but it was normally super crowded with lots of people 'reserving' the loungers with towels but never coming back, and the staff didn't really do much about this. So you had to be early. The one thing that was annoying were the non hotel guests using the pool. The pool staff don't make any effort to police this, and I often saw people walking off the public beachwalk and use the pool, and they clearly had non-hotel towels. The beanbags are fun but to be honest - maybe it was just busy season and the weekend - the pool seemed to bring out the worst in people. Lots of queue pushers trying to grab beanbags and pool chairs and then the people who thought it would be fun to play catch with a hackysack in a crowded pool ... some better pool management would be nice. It was a nice pool. Not really swimmable as not deep enough and too crowded, BUT was fun watching the world go by.
This hotel is massive, the lift area (there are 8 lifts?) feels a bit like grand central station. We saw someone getting married at least once a day when we were there, seems to be very popular with the tourist buses.
The Gift-bag idea is fun (not sure if this is a Gold member only thing). There is mostly food and candy and drinks there but there are things like candles and mugs.
We didn't have a car so can't comment on the valet or garage.
The location of this hotel is central to Waikiki which is great. Right on the beach. Right in the heart of the shops and restaurants. Close to the bus stop if you don't have a car.
I would stay here again if the price was right, I don't think you can get away from the crowds in Waikiki.
- Official Description (provided by the hotel):
- Sheraton Waikiki on Oahu's oceanfront in Hawaii has Khakara Spa, delicious restaurants, and the largest ballroom in Waikiki. We're the perfect destination for an unforgettable wedding or honeymoon. ... more less
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- Also Known As:
- Sheraton Waikiki Hotel Honolulu
- Sheraton Hotel Waikiki
- Sheraton Hotel Honolulu
- Sheraton Honolulu
- Honolulu Sheraton
- Sheraton Waikiki Honolulu
- Sheraton Waikiki Hawaii/Honolulu