My friend and I stayed in Waikiki for almost 2 weeks and stayed in 4 different hotels during this time. We decided to book Sheraton for our last 3 nights as it appeared to be the nicest hotel and more pricey per night. After checking in we walked to our room where the corridors appeared more like a construction site then a 4 star hotel. We were shocked when we got to the room - the room was tiny, all the fixtures were old and dirty, the bath was FULL of water, the floor of the bathroom had dirt all over it, the shower either provided freezing cold or boiling hot water, the room had a small chair and only bedside tables, the bed sheets felt old and were discoloured and the towels were scrappy and thin. The only good thing about the hotel was the infinity pool - however you were lucky to get the pool toy you paid for in your resort fee and you had to come down to the pool area before 10am to have a chance at a deck chair.
I don't expect a fancy room when I haven't paid for it, but for over $300+ a night, the room was appalling. We never received helpful or friendly service and it was a horrible end to our trip.
- Official Description (provided by the hotel):
- Sheraton Waikiki on Oahu's oceanfront in Hawaii has Khakara Spa, delicious restaurants, and the largest ballroom in Waikiki. We're the perfect destination for an unforgettable wedding or honeymoon. ... more less
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- Also Known As:
- Sheraton Waikiki Hotel Honolulu
- Sheraton Hotel Waikiki
- Sheraton Hotel Honolulu
- Sheraton Honolulu
- Honolulu Sheraton
- Sheraton Waikiki Honolulu
- Sheraton Waikiki Hawaii/Honolulu