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“Jennifer”

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Sheraton Princess Kaiulani
Ranked #50 of 84 Hotels in Honolulu
GreenLeadersSilver level
Brisbane, Australia
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Jennifer”
Reviewed November 9, 2012

Great Hotel very friendly staff helpfull,stayed 15 years ago was better than last remembered .The daily charge was really good with an hour per day of free phone calls per day and beach services great.Would certainly stay again.Recommend beach view rooms was handy having a fridge. Definitely will stay again.

Room Tip: Floors 7 and above for views
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  • Stayed November 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Jennifer2848
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sheratonpk, Online Marketing Coordinator at Sheraton Princess Kaiulani, responded to this review, November 12, 2012
Mahalo Jennifer2848 for your amazing review. I am so pleased to hear that you enjoyed your stay with us and our resort charge amenities. Many of our guests find this to be of great value and I’m happy that you did as well. We hope to welcome you back soon. Aloha.
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3,405 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (719)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
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English first
Old Bridge, New Jersey
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed November 8, 2012

The rooms are in need of an update. They remind me of a room in a 2-3 star hotel on some island in the Caribbean. The bathrooms are small. Not much room to shower without touching the shower curtain.
The fitness rom was decent.
The property is close to Waikiki Beach.

When staying at a Sheraton, one expects certain things...didn't get it here.

  • Stayed November 2012, traveled on business
    • Location
    • Rooms
    • Cleanliness
Helpful?
1 Thank TheRealTravelgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sheratonpk, Online Marketing Coordinator at Sheraton Princess Kaiulani, responded to this review, November 9, 2012
Thank you TheRealTravelgirl for taking the time to share your thoughts with us. It is regrettable that your stay with us did not meet the expectations that previous Sheraton Hotels have provided for you. We appreciate your valuable feedback as this will help us to improve. We hope to have the opportunity to welcome you back. Mahalo.
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Melbourne, Australia
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed November 7, 2012

Going to SPK 3rd time in March/April, for 2 weeks, but this time with children/grandchildren (6 of us going). Have booked 2 side by side rooms, but with TV's touching, as last time you could hear TV from next room when trying to sleep. We stayed last time in Princess wing, but only about 1/2 way up, as entertainment is easier to see from balcony. First time had top floor which was great for views. Staff not too friendly when checking in, but efficient. Cleaning Staff great, especially when needed more tea bags, as we don't drink coffee. Would suggest a kettle (to be available through reception) for those people who don't like coffee and have to boil water through the percolator. Am now a Starwood member. It's my daughter's birthday so looking forward to celebraring here. Got good package deal this time with breakfast included for 4, not sure if children under 18 eat free for breakfast or only at restaurant. Resort fee a bit steep as we don't need Wii, telephone or parking, but prepared to pay just to give everyone the experience of free water/fruit/towels/deckchairs on beach. Hurry up 28 March.

  • Stayed March 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Beverley P P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sheratonpk, Online Marketing Coordinator at Sheraton Princess Kaiulani, responded to this review, November 9, 2012
Aloha Beverley P P and thank you for choosing to stay at the Sheraton Princess Kaiulani Hotel for your 3rd time. We truly appreciate your loyalty and are excited to welcome you back. I have sent you a private message so that we can look over your reservation to ensure you have an enjoyable stay with us. See you in March. Mahalo.
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Sydney, Australia
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed November 6, 2012

The last time we stayed ate the Princess Kaiulani was more than 30 years ago and other than the change in the bed, which I can say without a doubt was truly comfortable, nothing much else has changed. The staff were extremely helpful and friendly and the location of the hotel is quite good but if you're after a luxury hotel, this is not the place for you.
Overall, if this hotel was refurbished, it would be good value for money.

  • Stayed October 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sydneytraveller2153
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sheratonpk, Online Marketing Coordinator at Sheraton Princess Kaiulani, responded to this review, November 8, 2012
Aloha Sydneytraveller2153 and thank you for taking the time to share your experience with us. We appreciate you choosing to return to the Sheraton Princess Kaiulani Hotel and are pleased to hear that you found our new Sheraton Sweet Sleeper beds to be comfortable. We hope to see you again soon. Mahalo.
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West Lafayette, Indiana
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed November 6, 2012

A great location with a short walk to beach, dining and shopping. Room was clean and adequately furnished. Nice pool area. Staff was friendly and helpful. Easy access to island transportation. Enjoyed our stay at this hotel which fit our budget and met our needs for convenience, safety and comfort.

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Joyce S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sheratonpk, Online Marketing Coordinator at Sheraton Princess Kaiulani, responded to this review, November 7, 2012
Aloha Joyce S and thank you for your amazing review. We are so happy to hear that you enjoyed our great location which offers an array of restaurant and shopping options. Many of our guests love our great value and I’m pleased you found our value to fit your needs. We hope to see you again soon. Mahalo.
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Los Angeles
Level Contributor
87 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed November 5, 2012

I've been staying every year at the Princess Kaiulani hotel in Waikiki for quite a few year's now. It's a great central location, nice pool and across the street from the beach!

The rooms are nice, but depends up which tower you are assigned to, as they can very in quality, but all the rooms are nice. I would say the highest tower closest to the International Marketplace are the best. The tower along Kaiulani Street can be the noisiest from street traffic, but all in all a nice hotel with great service and amenities.

Room Tip: Choose the tall tower next to the International Marketplace, or the tower running parallel to Kauaka...
See more room tips
  • Stayed November 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank globetrekker728
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sheratonpk, Online Marketing Coordinator at Sheraton Princess Kaiulani, responded to this review, November 7, 2012
Mahalo nui loa globetrekker728 for your loyalty to the Sheraton Princess Kaiulani Hotel. We truly appreciate you choosing to be our guest each year you are in Waikiki. We are happy that you enjoy our centralized location and great services. We can’t wait to welcome you back soon. Aloha.
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Patterson, California
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed November 5, 2012

The Princess Kaiulani was a perfect location right across from The Moana Surf Rider and right next to The International Market Place. This hotel is older, but a nice stay. The service from the cleaning ladies was wonderful, they were all so very, very nice! Loved the balcony, although we had a city view it was nice to be able to get some fresh air and check out the city. Probably the only complaint I have is the cost of the breakfast buffet, $35-, my sister and I thought that was a little steep. We then became hip to doing take out for $15-, which means you fill up a plastic container. We would get an omlet, bagel, 2 pasty muffins and a fruit and we would share that and it was plenty! The only thing with take out is you can't sit in the dinning area, which was fine bec we just ate out by the pool! Overall nice older place with great location!

  • Stayed December 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MonicaD03
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sheratonpk, Online Marketing Coordinator at Sheraton Princess Kaiulani, responded to this review, November 6, 2012
Thank you MonicaD03 for taking the time to review your recent stay with us. We are so pleased that you enjoyed our centralized location in the heart of Waikiki. We appreciate your honest feedback as this will help us to improve and we love to hear what makes our guests happy. We hope to welcome you and your sister back soon. Mahalo nui loa.
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Additional Information about Sheraton Princess Kaiulani

Property: Sheraton Princess Kaiulani
Address: 120 Kaiulani Avenue, Honolulu, Oahu, HI 96815-6203
Phone Number:
Location: United States > Hawaii > Oahu > Honolulu > Waikiki
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#13 Top resorts Hotel in Honolulu
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Sheraton Princess Kaiulani 3*
Number of rooms: 1152
Official Description (provided by the hotel):
The Sheraton Princess Kaiulani is located in the heart of Waikiki just steps from Waikiki Beach and a short drive to downtown Honolulu. The hotel invites guests to experience the true spirit of aloha while enjoying daily cultural activities, fresh, local breakfast and dinner buffets and the Splash Bar! ... more   less 
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Also Known As:
Sheraton Princess Kaiulani Hotel Honolulu
Sheraton Hotel Honolulu
Sheraton Hotel Princess Kaiulani
Princess Kaiulani Hotel
Sheraton Honolulu
Honolulu Sheraton
Sheraton Princess Kaiulani Hawaii/Honolulu

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