We loved the view from our room however the room itself was dingy, outdated, old... it was really in need of a renovation. The staff was extremely rude except for Jocelyn at the front desk. She was quite helpful and informative. We were told that we can rent a vehicle from the hotel, and when I went downstairs to do this, the lady in the travel agent was busy talking to her friend that came to visit. So I walked in her office anyways and all that she can tell me was that it was $85/day for a rental. I ended up renting at the airport since it was only $38/day, when I went back to the hotel to ask for directions, the same travel agent was appalled that I decided to go get the rental from the airport and did not want to give me directions to Paradise Cove. I would not recommend this hotel nor would I ever stay here again. Customer Service goes a long way with me..
- Official Description (provided by the hotel):
- Named after the beloved wife of Hawaii's last reigning King, the historical Queen Kapiolani Hotel is conveniently located one block to Waikiki beach and near the Honolulu Zoo, Kapiolani Park, Waikiki Shell and Waikiki Aquarium. Most upgraded rooms feature views of Diamond Head and/or the ocean and the following FREE amenities: WiFi Internet access throughout the hotel, daily local newspaper, mini-refrigerator and coffeemaker. Additional hotel amenities include meeting and banquet facilities, pool with sun deck and restaurant with panoramic views of Diamond Head and the Pacific Ocean. ... more less
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- Also Known As:
- Queen Kapiolani Honolulu
- Hotel Queen Kapiolani
- Queen Kapiolani Hotel Hawaii/Honolulu