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Reviewed February 28, 2006

I have been taking college groups to the Pagoda for 15 years. My students love the Pagoda. It is a modest hotel , the staff is uniformly excellent, the location is superb and the restaurant is hard to beat anywhere in Honolulu. I would book the Pagoda again for my student groups in a heartbeat. Dr. William Stob

Date of stay: January 2006
  • Trip type: Traveled on business
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1  Thank Quest34508
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed January 30, 2006

This hotel was absoutly dreadful . Bathrooms stunk to high heavens bugs everywhere, horrible service i was with my kids and they told them to F*** off.I told the manager and he told me the same thing.The food looked like it was going to be fed to pigs.Overall this place SUCKED do not stay here or you will be commiting a sin

Thank you

Moe Lester

Date of stay: January 1999
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7  Thank Climber22492
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed January 19, 2006

Our room at the Pagoda was absolutely horrible and we definitely did not enjoy our stay! The room was filthy! The carpet and walls were extremely stained and beyond dirty! The bathroom was deplorable! The tiles on the floors were broken and the sink and tub were extremely dingy! The towels were smelly, thin and very old. There was a fist hole right in the middle of the bathroom door. One of the beds in the living room was right up next to the window air conditioner unit and it made for very uncomfortable resting. We even saw a roach scurry across the floor. The issues mentioned above are beyond any cleaners and/or vacuuming. For what the Pagoda charged us, over $100 per night, the room was absolutely unacceptable.

We sent a letter to the Pagoda Hotel almost a month ago mentioning the issues listed above. We have not had a response, as of yet.

After our experience at the Pagoda, we moved to the ResortQuest Pacific Monarch in Waikiki. We were charged under $100 per night. Our room at the Pacific Monarch was beautiful, updated, and clean. We even had a partial ocean and city view.

There are wonderful hotels in Hawaii for people on a budget. The Pagoda was not even decent!

Date of stay: December 2005
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5  Thank We-Travel-The-World
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed December 9, 2005

Pros:
1. Beautiful koi pond
2. Moderate price
3. Convenient location

Cons:

1. Bathroom smelled like a dirty public restroom. It reeked of urine. There were strands of hair left from the previous hotel guests on the bathroom floor. icky.

2. The ventilation in the bathroom didn't work, which made the urine smell even worse. Also, the electric socket didn't work, thus, couldn't shave in the bathroom.

3. Housekeeping took over 1 1/2 hours to come. They didn't think that the urine smell and the hairy bathroom floor was an issue. It took them so long to come because there were so many calls that night requesting housekeeping and only 2 housekeepers on staff.

4. Television and in-room safe didn't work.

5. According to their website, parking was free. This was untrue, we were charged $5.00/night. False advertizement.

6. Loud banging on someone door late at night. This was scary. We were scared to leave our room.

7. Our window faced the back parking lot. Very noisy with slamming car doors and early wake-up by garbage trucks.

8. Breakfast at their hotel restaurant wasn't very good. All the food was cold. They charged me $2.00 for a cup of hot water. Wow.

Date of stay: December 2005
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5  Thank Coastal31693
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed October 13, 2005

stayed for 2 weeks in september 2005, to visit family. The room wa clean considering it could use some updating in furnishing. It is convieniently located to restaurants and shopping and most in walking distance. The room came with breakfast coupons for any entree at the hotel restaurant. The food was surprisingly very good and you can't beat the koi ponds and waterfall views from all angles. Very friendly staff who always greeted me. With the humidity and age of hotel, the staff keeps a spotless, fresh smelling place to stay, away from the busy waikiki area. Recommend if you are visiting friends and family and on a business trip.

3  Thank Venture29926
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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