We recently stayed in the Terrace building at the Pagoda and we were unhappy with the condition of the rooms that we booked. The furnishings are quite worn, the beds were old and stained, and paint was peeling from the walls. I get that renovations are ongoing, however the rooms should not be rented under any conditions. They are just plain awful.
The only reason for two stars is because of the wonderful customer service from the staff.
- Official Description (provided by the hotel):
- Featuring warm island hospitality and a water garden of shaded paths, tumbling falls, and colorful koi, Pagoda Hotel is centrally located in the heart of Honolulu. Guest rooms include a refrigerator, microwave and coffeemaker. Situated near Ala Moana Center, the hotel is conveniently located close to shopping, beaches, downtown Honolulu, Hawaii Convention Center and Waikiki. With our daily convenience fee, Pagoda Hotel allows guests to enjoy many hotel services and activities without having to incur miscellaneous charges. These amenities include: DVDNow (Unlimited movies & PS3 games), Waikiki shuttle service, daily newspaper, in-room internet access, in-room coffee, in room safe, and local & toll-free calls. You'll also enjoy an outdoor swimming pool & sundeck, a renowned restaurant, meeting & banquet facilities, ample guest parking (fee), sundry shop, self-service & valet laundry service, and a beauty salon. ... more less
- Reservation Options:
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- Also Known As:
- Pagoda Hotel Oahu
- Pagoda Hotel Hawaii/Honolulu